ABSTRACT
Introduction: The patient satisfaction is a feeling which affects the patient's experience in the hospitals. The services which they are provided with in the emergency departments also known as ED, need to be assessed on certain parameters in order to recognize the standard of the provided health care services in the emergency, and the meticulous assessment of the areas which require improvement
Objective: To determine the outcome of patients who were satisfied by the emergency services provided at the public sector tertiary care hospitals of Faisalabad to evaluate the parameters from which the patients turned out to be unsatisfied, in order to improve the quality of care
Study Design: This is a descriptive cross-sectional study
Setting: It was carried out in the Emergency departments of tertiary care hospitals in Public sectors, Faisalabad
Duration of study: The study was carried out within time frame of three [03] months [March to May 2017]
Sample Size: A real time survey was conducted on approximately 4000 patients
Data collection procedure: The patients visiting the ED in tertiary care hospitals were interviewed regarding their experience, their time of arrival, the medical personnel who received them and their satisfaction level with the provided treatment and care
Results: The most consistently observed finding associated with higher levels of satisfaction, was the patient-oriented care provided by doctors, nurses and paramedic staff. Doctors and nurses who spent more time with the patient, had better communication skills, showed more empathy and treated the patients within 5 minutes of arrival in the emergency resulted in more patient satisfaction. On the basis of these characteristics, the calculated number of satisfied patients turned out to be 75%. However, 25% of the patients responded that they would not prefer emergency departments of public sector tertiary care hospitals of Faisalabad for future visits
Conclusion: The evaluation of patient satisfaction level provided a precise estimation of the health care services in the Emergency departments which were up to the mark and which required improvement in order to serve the patients well in future
ABSTRACT
Introduction: Video games are considered to be causing deleterious effect on children as they influence their minds regarding aggression. Aggressive behaviour includes fighting, arguing, yelling and bullying others. The promotion of these emotions by video games depends upon various factors like active parental surveillance and minimizing the number and duration of playing sessions, tactfully
Objective: To investigate the relation between over playing of video games and aggressiveness of children
Study design: Descriptive cross-sectional study
Setting: Community and Elementary schools of Faisalabad
Duration of study: Three months from January to March 2018
Sample size: 100 children. Both male and females were included
Data collection procedure: The children were given survey questionnaires and then assessed accordingly
Results: The children who played games with more violent content were found fighting and arguing in more number. This verified the significance of positive relation between video games and aggression
Conclusion: Video games play a prominent role in boosting the aggressive emotions in children