ABSTRACT
Background: due to the importance of managing communicable diseases in disaster situations, the Centre for Communicable Diseases Management [CCDM] within the Iranian Ministry of Health and Medical Education has taken measures to improve routine communicable diseases management systems in normal and emergency situations
Aims: this study aimed to explore the improvement measures since 2005
Methods: a qualitative document analysis method was used to analyse all documents related to communicable diseases management from March 2003 to the end of 2014 in the CCDM and on official websites of related organizations
Results: seventy-two documents addressing communicable diseases management in disasters were included in the final analysis. The findings were summarized in 4 phases of the disaster management cycle corresponding to 5 core and support functions of the surveillance system
Conclusions: the findings highlighted improvements in communicable diseases management in disasters, including interorganizational collaboration, information flow and use of new technologies such as web-based or mobile phone-based systems
ABSTRACT
Introduction: the patient's satisfaction from hospital services is one of the most important criteria for the effectiveness and quality of the services presented in different wards of hospitals. This study aims at determining the satisfaction of patients admitted in Razi hospital in Ghazvin from the presented services there
Materials and methods: this is a cross-sectional study performed in Razi hospital in Ghazvin in 1380. 146 patients admitted in this hospital were selected in census and the data were collected by a questionnaire
Results: 9.5% of the patients had high satifaction, 56.2% had good satifaction, 28.1% had average satisfaction and 6.2% had low satisfaction. Factors such as age, sex, level of education, economic status and the period of staying in the hospital affected the degree of satisfaction of patients from hospital services
Discussion: in general , patients referring to different wards of Razi hospital were well satisfied with the presented services