Factors That Affect Hotel Workers' Health Status / 산업간호학회지

PURPOSE: This study was to investigate and identify the factors that affect the hotel workers' healh status. METHOD: The subjects of this study were 261 randomly selected servers from a hotel located in Seoul. For the statistical analysis of collected data, descriptive statistics, X2-test, ANOVA and Tukey's multiple comparison(Tukey's post hoc), multiple regression were done with the SAS(Version, 9.01) program. RESULTS: The health status scores were significantly different depending on the type of their occupation. The health status and the subordinate concepts such as social function, role limitation-physical and bodily pain scores were significantly different. The factors that affect health status of foods & beverages workers were emotional labor, physical environment, social support and self efficacy. In culinary, they were affected by job satisfaction and the experience of seeing a doctor. The workers in room-service were affected by experience of quitting. CONCLUSION: To improve health status of the hotel workers, the results of the study suggest that physical environment, emotional labor, self-efficacy and job satisfaction be enhanced. As the frequency of seeing the doctor affected their health status, further study is recommended and systematic health promotion program needs to be developed.

Factors Influencing Hotel Workers' Health Practices

PURPOSE: This study was to investigate the factors influencing hotel workers' health practice. METHODS: This study was based on the partial PRECEDE model. The subjects of this study were 261 servers sampled at random from a hotel located in Seoul. For the statistical analysis of collected data, descriptive statistics, t-test, ANOVA and logistic regression were performed with the SAS (Version. 8.01) program. RESULTS: There were statistically significant primary factors influencing different parts of health practice. That is, regular exercise was influenced by gender, age and marital status, diet habit was by marital status, and type of working, prohibition of smoking was by gender, age and type of employment, and drinking by gender and job stress. CONCLUSION: This study has a limitation in generalized application to hotels in this country because it is a cross-sectional examination about the factors affecting health practice in the employees of a hotel. Further study is needed with various and broad variables that promote health practice and contributed to the development of health promotion programs.

The Effects of a Stress Management Program on Job Stress in a Hotel Culinary Staff

PURPOSE: This study was conducted to investigate the effects of a stress management program on Job Stress in culinary staff at a Hotel. METHOD: This was a quasi-experimental study using non-equivalent control group pretest-posttest design. The subjects of this study were 52 culinary staff members(head culinary, first culinary) working at a S hotel.(25 in the experimental group, 27 in the control group) The experimental group was provided with an individual counseling program for 12 weeks and 30 min/week. The control group was provided with booklets. Data were analyzed with SAS Program using repeated measures ANOVA. RESULTS: The stress management program was effective to improve job stressors and especially to relax interpersonal conflict among the sub-factors of job stress based on the results mentioned above. CONCLUSION: This program was effective in reducing job stress. However, further studies are required to measure persistent and long-term effects through the application of the program, which is specifically designed for reduce to job stress, for over 12 weeks.