ABSTRACT
Statement of Problems: Job burnout is a result of frequent and constant physical and mental stress in a long time. Dentistry is one of the most stressful jobs in the field of medicine. These stressful factors make dentists prone to burnout and psychological disorders such as depression and anxiety
Purpose: The aim of this study was to measure the relationship between demographic and personality characteristics and job satisfaction and burnout in dentists
Materials and Method: In this simple filter sampling study, 30 dentists as faculty members of the dental school of Shiraz University filled in questionnaires about job satisfaction, job burnout and general health. Statistical methods such as Pierson Correlation Coefficient, Multivariate Analysis and Chi-Square test were used
Results: In this study, 12 males [40%] and 18 females [60%] were involved. The mean occupation year for females were more than that of males. Meanwhile, men practice more hours a day. There was no significant difference between males and females regarding general heath and job satisfaction. Dental chair side hours and years of occupation had no effect on general health and job satisfaction. The results showed that NEO 5-personality factors, sex, occupation years and age did not have any meaningful effect on job burnout, but this study could predict 29% of the job dissatisfaction [ p =45% ; F=06% ; R square=29%; R=54%]
Conclusion: In this study, age, sex and occupation years did not have any effect on the job burnout, but with the increase in the volume of the sample, it would be meaningful. This study was conducted only on the faculty members; which makes it different from other studies
ABSTRACT
Evaluation of patients' satisfaction could be a good index for assessing and improving the future dental care and it has a positive role in elimination of defaults. This study was designed to measure satisfaction rate of those patients who referred to Shiraz Dental School with a hope to solve some of the problems in this school. In this cross-sectional study, 300 patients with different age ranges, filled in a questionnaire containing demographic information such as age, sex, career and education and also some questions about the students' behaviors toward patients and their ability in handling dental care, personnel's behavior, hygiene conditions of different departments and guide signs helping patients in finding related departments. The results were analyzed statistically using ANOVA. 21 graphs in relation to 21 questions were prepared. Comparison of satisfaction rate among different departments was shown by 7 graphs. 87.5% of the patients were completely satisfied with the health care provided.%84.5 noted that they would prefer to choose this center for further dental care, if needed. Thirty seven percent were satisfied with the appointments procedures. 44.5% were satisfied since all their dental needs were performed in dental school. Fitly five percent were satisfied with the student's clinical capabilities. Pediatric department gained the first rank among other departments in this satisfaction evaluation. Most of the patients were satisfied with their dental care provided in Shiraz dental school, but in some instances such as student's clinical capabilities, pain control and students- patient relationship, there were some deficits that should be considered in course plans