[ correlation between organizational citizenship behavior and job involvement of staff at educational and private hospital]

Introduction: In recent studies related to organization, the concept of organizational citizenship behavior has attracted the attention of many researchers and managers. Job Involvement is also an important variable that helps to increase the effectiveness of organization. This study aimed to determine correlation between organizational citizenship behavior and job involvement of staff at two educational and private hospitals

Materials and Methods: This study is a descriptive-correlational study that has taken place among 300 staffs that were selected randomly, in two public and private hospitals in Tehran. The Data gathering instrument was a valid and reliable questionnaire that was consists of three parts: demographic information, [Organizational Citizenship Behavior] questionnaire, in five dimensions: conscience, altruism, virtue-orienting, magnanimity and courtesy and [Job Involvement] questionnaire. Collected data were analyzed by using SPSS/18

Findings: Pearson test showed significant correlation [P<0.000] between citizenship behavior and job involvement of employees of two hospitals. Also in private hospital, there was a significant correlation between all dimensions of citizenship behavior and job involvement, except the item of courtesy. In public hospital, only between job involvement and altruism were not found significant correlations

Conclusion: According to the results and importance of citizenship behavior in increasing Job involvement of hospitals staff, the most critical institution, it is suggested that managers try to improve organizations citizenship behavior by setting appropriate policies and strategies in their organization staff

[Correlation between knowledge and satisfaction of patients from patient- physician relationship]

Introduction: Treatment of diseases is largely depended on the interaction between doctor and patient, and the result of cooperation with clinicians is rapid and successful treatment. Moreover, the relationship is one of the critical factors of the patients' satisfaction, especially next reference of patients. This study is aimed to determine the correlation between knowledge and satisfaction of patients from patient- physician relationship at the hospital affiliated to Tabriz University of Medical Sciences

Materials and Methods: This study has been done in descriptive-correlational method on 309 people who referred to 11 teaching hospitals and medical which covered by Tabriz University of Medical Sciences. Data was gathered through three questionnaires of [Knowledge of Physician-Patient Relationship], [Satisfaction of Physician-Patient Relationship] and [Physician-Patient Relationship]. Validity of the questionnaires was approved by 3 experts and the reliability by calculating Cronbach's alpha [alpha=0.87, alpha =0.87, alpha =0.79]. Data analysis was performed by SPSS/16 and using the Pearson correlation coefficient, t-test and ANOVA

Findings: The mean score of knowledge and satisfaction of patients from physician-patient relationship was respectively, 2.09+/-0.5 and 6.58?34.08. Also, the average scores of correlation between physician and patient were 6.04+/-35.86, respectively. Significant correlation was observed between satisfaction levels of physician - patient relationship [P<0.01]. On the other hand, there wasn't a significant correlation between knowledge of physician- patient relationship and physician- patient relationship

Conclusion: The results of this study showed that patient' knowledge and satisfaction of physician-patients' relationship in Tabriz hospitals were high. It is recommended that a system to be designed to assess the relationship between physician and patient correctly until it give important information

[Criteria assessment of a expert teacher for effective teaching]

Identifying criteria of expert teacher and efforts to strengthen and use them in teaching by teachers will enhance the learning process. In this way, one of the important methods is taking the views of students. This study was conducted to determine the characteristics of an expert teacher for effective teaching from the viewpoints of allied medical students at Tehran University of Medical Science. In this cross-sectional study, 200 BSc of allied medical students at were included employing simple random sampling method. Data collection was done employing a self administrated questionnaire. Validity and reliability of questionnaire was calculated. Data analysis was carried out by t-test and SPSS software. Some criterias like dominance in the scientific subjects [86.8%], power of expression and transmission the training materials [86.2%], respect for students[85.6%], good mood[85%] and work with ethic and sense of responsibility [84.4%] are important criteria for expert teacher. Furthermore, no significant relationship was found between gender and field of study and the above-mentioned four domains [p> 0/05]. Teaching ability was the most important factor for teaching process from he view of the students which could be paid attention in teachers' assessment program