ABSTRACT
Background and Objectives: Hospitals, due to their role in improving the health of populations, should have adequate organizational health. Organizational health is critical for organizational productivity. This study aimed to evaluate the organizational health of university hospitals of Isfahan, Iran
Methods: This descriptive-analytic and cross- sectional study was conducted in 7 hospitals in 2015. A researcher-made questionnaire with 18 dimensions and 54 questions was used to gather data. A total of 283 hospital employees were randomly selected from seven hospitals. Data analysis was performed through SPSS21 and using descriptive statistics such as frequency, percent, mean +/- SD as well as inferential statistics like regression and ANOVA
Results: The mean score Mean score of organizational health in studied hospitals was 3.08 +/- 0.63 from 5. Organizational health was good in one hospital, moderate in five hospitals and poor in one hospital. Dimensions of morale, planning and formality had the highest and dimensions of justice, decision- making and control had the lowest scores. Intra-ward relationships, efficient use of resources, adaptability, leadership and independence showed the most effect on organizational health. Specialty hospitals had better organizational health compared to general hospitals. There was significant relationship between managers' work experience and organizational health
Conclusion: University hospitals of Isfahan have moderate organizational health and hospital managers should apply necessary activities for improvement of organizational health
ABSTRACT
Understanding patients' expectations in health care services help providers meet patients' needs better. This study aimed to determine affecting factors in patients' choice of physician in Tehran. This is a cross- sectional study. Data were collected using questionnaires. Sampling method used in this study was cluster sampling. Data were analyzed using SPSS software. 600 patients participated in this study. The three most affecting factors in choosing physicians were package of services, Process of delivering services and the Product. Also, in choosing a Specialist, Promotion was one the most important factors. Awareness of patients' reasons for choosing a physician can be used as a useful tool of marketing by physicians. Understanding patients' preferences also leads to better performance of physician and health care providers which ultimately leads to better quality of care delivery to patients