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Article | IMSEAR | ID: sea-203625

ABSTRACT

Emotional intelligence exerts a noteworthy impact on both turnover intentions and job satisfaction. The objective of thisresearch was to evaluate the perceived emotional intelligence and its relationship with work life balance and job satisfactionamong the healthcare professionals in twin cities of Pakistan. A descriptive cross sectional study design was used. Twodifferent pre validated tools, the impact of work life balance factors on job satisfaction questionnaire, and the NHS emotionalintelligence questionnaire were distributed to conveniently selected sample of 283 prescribers, 214 nurses, and 215pharmacists. After the data collection, the data was cleaned, coded and entered in SPSS version 21, and was statisticallyanalyzed. Job satisfaction had a statistically significant linear weak negative correlation (p< .001) with self awareness,emotion management, empathy, social skills and motivation. On the other hand, work life balance had a statistically significant“very weak negative correlation” (p< .001) with emotion management, empathy and motivation. However, a “moderatepositive correlation” (p< .001) existed between job satisfaction and work life balance. The results of the present studyconcluded that a significant relationship existed among the emotional intelligence, work life balance and job satisfaction. Theemotionally intelligent healthcare professionals were better in managing their work life balance and were more satisfied withtheir job. Pharmacists possessed better social skills with higher motivation levels while physicians were better in managingwork life balance than all the other healthcare professionals in Pakistan.

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