Practice and experience in the implementation of ISO9001 / 中华医院管理杂志

The Hospital of Xinle Sector of Xuhui District in Shanghai started implementing the 2000 version of ISO9001 from September 2000. In doing so it highlighted respectively the following aspects: preparations for the implementation, intensified training, compilation of documents on the quality system, operation of the quality management system, examination and verification of the internal quality system, and examination and verification of attestation. As a result of conscientious implementation, the hospital was issued a certificate for its quality management system in May 2001 by the Quality Attestation Center of the Square & Round Mark Attestation Commission. The hospitals chief experience is that implementation of ISO9001 is a new means of constructing a model of modern medical quality management; it is a prerequisite for the sustained development of a hospital; and it guarantees organizationally the effective operation of medical quality management.