Web-based medical facilitators in medical tourism: the third party in decision-making.

The emergence of web-based medical tourism facilitators (MTFs) has added a new dimension to the phenomenon of cross-border travel. These facilitators are crucial connectors between foreign patients and host countries. They help patients navigate countries, doctors and specialties. However, little attention has been paid to the authenticity of information displayed on the facilitators’ web portals, and whether they follow ethical guidelines and standards.