ABSTRACT
O principal objectivo deste estudo é identificar quais dimensões do desenvolvimento vocacional dos estudantes do ensino superior se relacionam prioritariamente com as dimensões da satisfação com a formação superior e com o desempenho académico. Utilizando uma metodologia quantitativa e uma recolha de dados online, foram analisadas as respostas de 537 estudantes do Ensino Superior Português. Os resultados mostram que não existem relações significativas entre o desenvolvimento vocacional e o desempenho académico mas que estas dimensões se encontram ambas relacionadas com a satisfação com a formação superior. Nesta investigação são as raparigas que tendem a apresentar níveis significativamente mais elevados na maioria dos factores que avaliam o desenvolvimento vocacional.
The objective of this investigation was to identify which dimensions of vocational development with higher education students relate with the dimensions of satisfaction with education and academic performance. By means of quantitative methodology and online data collection the answers of students from Portuguese higher education were analyzed. The results showed no significant relations to exist between vocational development and academic performance, although these dimensions are both related to satisfaction with higher education training. In this research the girls were seen to show significantly higher levels in most factors that assess vocational development.
El principal objeto de este estudio es identificar qué dimensiones del desarrollo vocacional de los estudiantes de la enseñanza superior se relacionan prioritariamente con las dimensiones de la satisfacción con la formación superior y con el desempeño académico. Utilizando una metodología cuantitativa y una recolección de datos online, se analizaron las respuestas de 537 estudiantes de la Enseñanza Superior Portuguesa. Los resultados muestran que no existen relaciones significativas entre el desarrollo vocacional y el desempeño académico sino que estas dimensiones se encuentran ambas relacionadas con la satisfacción con la formación superior. En esta investigación son las jóvenes quienes tienden a presentar niveles significativamente más elevados en la mayoría de los factores que evalúan el desarrollo vocacional.
Subject(s)
Humans , Male , Female , Young Adult , Career Choice , Universities , Students , Vocational GuidanceABSTRACT
PURPOSE: This study was conducted to evaluate the relationships among the service education satisfaction, service involvement, and customer orientation of hospital employees after yearly-planned MOT service education. METHODS: The data collection was done through the questionnaire survey in a university hospital located in D city from March 15 to 31, 2010. The statistical analysis was done by SPSS/WIN 18.0 program. RESULTS: The enrolled employees were two hundred and seventy six. Among the characteristics of employees, adequate work load, good payment, reasonable promotion system, suitability of work aptitude and good relationships with staff improved the service education satisfaction, customer orientation, and service involvement of hospital employees. For the customer orientation, old age and lower educational background were positive factors. The correlations among the service education satisfaction, customer orientation, and service involvement of hospital employees were significant. The factors that affect customer orientation and service involvement were found to be age, suitability of work aptitude and service education satisfaction. CONCLUSION: In conclusion, customer orientation and service involvement were related with the satisfaction of employees for working condition and service education. In terms of good medical service quality, plans for maintaining adequate working environment and systematic service education should be established.