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1.
Medisan ; 18(7)jun.-jul. 2014. tab
Article in Spanish | LILACS, CUMED | ID: lil-717133

ABSTRACT

Se realizó un estudio descriptivo y transversal durante 2013 para evaluar el grado de satisfacción de 5 proveedores de salud bucal (2 especialistas en estomatología general integral y 3 licenciados en atención estomatológica) con la atención que brindan y de 195 usuarios (148 escolares y 47 preescolares) con el servicio recibido, pertenecientes al Policlínico Universitario "Josué País García" de Santiago de Cuba, mediante criterios, indicadores y estándares. En los primeros, solo uno de los 13 criterios resultó adecuado; en los segundos, el total de la muestra manifestó estar satisfecho con la atención recibida.


A descriptive and cross sectional study was carried out during 2013 to evaluate the satisfaction degree of 5 oral health suppliers (2 specialists in comprehensive general stomatology and 3 graduates in stomatological care) with the care they provide and from 195 users (148 scholars and 47 preschool) with the received service, belonging to "Josué País García" University Polyclinic in Santiago de Cuba, by means of criteria, indicators and standards. In the first ones, just one of the 13 criteria was appropriate; in the second ones, the total of the sample manifested to be satisfied with the received care.


Subject(s)
Dental Care , Patient Satisfaction , Primary Health Care , Quality Assurance, Health Care
2.
s.l; IDB Working Paper Series; 2011. 53 p. tab, graf.
Monography in English | LILACS, BDENF | ID: biblio-1037462

ABSTRACT

This is the first study that uniformly analyzes health perceptions in all of LatinAmerica and tests in a systematic way their relation to economic conditions at thecountry, income group and individual levels. The study uses three types of healthself-assessment questions: i) health satisfaction; ii) health status on a scale of 0-10; and iii) the EuroQol 5D instrument (EQ-5D), which asks about mobility, selfcare,usual activities, pain/discomfort, and anxiety/depression. The empiricalanalysis finds support for the hypothesis that cultural differences betweencountries prevent cross-national comparisons of health perceptions, but it does notfind support for the widely held view that the same applies within countries,presumably because the poor are more tolerant of their health problems.


Subject(s)
Male , Female , Humans , Health Services Accessibility , Health Planning Support , Comprehensive Health Care , Delivery of Health Care , Delivery of Health Care , Intersectoral Collaboration , Diagnosis of Health Situation , Health Promotion
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