Configuración de la identidad en jóvenes pertenecientes a pueblos originarios: una meta-etnografía / Configuration of identity in young people belonging to indigenous peoples: a meta-ethnography / Configuração da identidade em jovens pertencentes a povos indígenas: uma meta-etnografia

Resumen (analítico) El objetivo de meta-etnografía es identificar elementos que influyen en la configuración de la identidad cultural de jóvenes de pueblos originarios. Sujetos y método: estudios primarios cualitativos publicados en bases Scopus, WoS y Scielo entre el 2010 y 2021 sobre la configuración identitaria de jóvenes de pueblos originarios. Procedimientos: búsqueda sistemática y metasíntesis cualitativa. Resultados: se obtuvieron 17 artículos que refieren a los siguientes aspectos involucrados en la configuración identitaria: 1) migración; 2) dinámicas de poder y discriminación; 3) tensiones epistemológicas; 4) gestión de la propia identidad; 5) conflictos identitarios; 6) resistencia y autonomía, y 7) recreación de la identidad/diásporas. La síntesis señala que los y las jóvenes portan una heterogeneidad de mundos culturales que proyectan de manera creativa e indeterminada de acuerdo a sus posibilidades y desarrollo.

Abstract (analytical) The objective of this meta-ethnographic synthesis study is to identify the elements that influence the configuration of the identities of young people belonging to indigenous communities. Subjects and Method: Qualitative primary studies on the configuration of cultural identities of young indigenous were reviewed with the criteria of articles published in Scopus, WoS and Scielo databases, between 2010 and 2021. Procedures: systematic search and qualitative meta-synthesis. Results: 17 articles were reviewed that refer to the following aspects involved in identity configuration: 1) Migration; 2) Dynamics of power and discrimination; 3) Epistemological tensions; 4) Self-identity management; 5) Identity conflicts; 6) Resistance, and 7) Recreation of identity/diasporas. The review indicates that young people carry a heterogeneity of cultural worlds that they project in a creative and indeterminate way depending on their possibilities and development.

Resumo (analítico) O objetivo deste estudo de síntese metaetnográfica é identificar os elementos que influenciam a configuração da identidade de jovens indígenas. Sujeitos e Método: Estudos primários qualitativos publicados nas bases de dados Scopus, WoS e Scielo, entre 2010 e 2021, sobre a configuração de identidades culturais em jovens indígenas. Procedimentos: busca sistemática e metassíntese qualitativa. Resultados: foram obtidos 17 artigos que se referem aos seguintes aspectos envolvidos na configuração da identidade: 1) Migração; 2) Dinâmica de poder e discriminação; 3) Tensões epistemológicas; 4) Gerenciamento de autoidentidade; 5) Conflitos de identidade; 6) Resistência e autonomia 7) Recriação de identidade / diásporas. A síntese indica que os jovens carregam consigo uma hete-rogeneidade de mundos culturais que projetam de forma criativa e indeterminada de acordo com suas possibilidades e desenvolvimento.

Needs And Utilization Of Drug-Information Resources Of Healthcare Providers In An Academic Tertiary Care Center

Objective: To investigate the drug-related information needs of healthcare providers (HCPs), their utilization of drug information resources as well as the main factors influencing the selection of resources. Methods: A total of 393 HCPs were conveniently selected and invited to complete a questionnaire. Stratified sampling was used for the three subpopulations of physicians, pharmacists, and nurses. The questionnaire was coded, validated, and analyzed using the Statistical Package for the Social Sciences (SAS version 9.2). Results: Of 450 HCPs approached, 393 completed the questionnaire (response rate 87%). Information related to drug dosage/administration, indications, and interactions is the most frequently required, 47%, 44%, and 34%, respectively. The majority of the sample perceived the Internet (69.47%) and electronic databases (67.43%) as “very useful.” Printed materials (46.56%) and Personal Digital Assistants (PDAs) (44.78%) or calling the pharmacy (43.26%) were also useful resources of information followed by using electronic books and journals (38.42%) and asking colleagues (32.32%). The majority (53.18%) described consulting a clinical pharmacist as “very useful.” However, 16% of the nurse group and 35% of the physician group were not aware of the existence of the Drug Information Center (DIC) and more than 8% of the participants consider calling the DIC about drug-related information “not useful”. Conclusion: Digital resources are used by HCPs more frequently than traditional resources, consulting a clinical pharmacist or calling the DIC. Providing reliable electronic resources and raising the awareness of HCPs regarding the role of a clinical pharmacist and DIC for patient-specific therapies should be instituted.

Cost Efficiency of National Drug Information Center Services Through Ministry of Health Hotline Calling Center (937) in Saudi Arabia

Objective: Since January 2013, the national drug information center (NDIC) has started providing services and since December 2013, it is answering all the public and professional inquiries made through the Ministry of Health (MOH)-Hotline Calling Services (937). Therefore, in this study, we explored the cost avoidance analysis of national drug information inquiries by the hotline services in Saudi Arabia. Methods: We simulated the drug information inquiries related to the adults and children for the duration of 12 months of 2014 through MOH-hotline calling services (937). At least 10 on-call clinical pharmacists and expert trained pharmacists were receiving calls made from public and professionals inquiring about drug information. The data were collected in the drug information data collecting form through manual documentation system of drug information inquiries. Results: The drug information pharmacist implicated that the high-cost avoidance at the public side came from the dose standardization (30,310 USD (37.5%)) of the total cost avoidance followed by the drug administration and adverse drug reaction (16,532 USD (20.45%) and 9,347.5 USD (11.56%), respectively), which represent more than 50% of the total cost avoidance from the public side. With regard to professional inquiries, the drug information pharmacist implicated that the highest cost avoidance was through inquiries related to drugs in pregnancy, which was around 7,527.50 USD (26%) of the total cost followed by the drug administration, drug–drug interaction and drug identification (4,792 USD (16.5%); 4,141.50 USD (14.3%); and 4,135.50 USD (14.2%), respectively), which represent more than 50% of the total cost avoidance from the professional side. Conclusion: NDIC was the first in calculating cost avoidance from answering drug information inquiries from professional and public separately in the Middle Eastern countries. It is highly implicated in the drug information services in the healthcare organization in the Kingdom of Saudi Arabia.

Factors affecting satisfaction with cancer information provided through the social networking services of the National Cancer Information Center in Korea / 한국역학회지

OBJECTIVES: This study aimed to identify the characteristics of social networking service (SNS) users and to assess the relationship of those factors to user satisfaction with the SNSs of the National Cancer Information Center (NCIC) in South Korea.METHODS: A Web-based survey was completed by 1,670 users of the NCIC SNSs, who provided data on the sources they consulted for information about cancer, determinants of SNS use, sources of NCIC SNS awareness, the time of day they used the SNS, and their satisfaction level.RESULTS: Facebook users mainly became aware of the NCIC SNSs through an acquaintance's recommendation, while Twitter was accessed through other SNSs or blogs. Users in their 30s were less satisfied with the NCIC SNSs than those in their teens and 20s. Browsing for cancer-related information on the Internet, prioritizing information quality, and engaging in active use were related to a high level of satisfaction with the NCIC SNSs. Individuals who were exposed to the NCIC SNSs through other SNSs or printed materials were less satisfied with their experience of the NCIC SNSs than those who received a recommendation from an acquaintance.CONCLUSIONS: These findings may act as a catalyst to guide public health agencies to enhance their use of SNSs.

Factors affecting satisfaction with cancer information provided through the social networking services of the National Cancer Information Center in Korea / 한국역학회지

OBJECTIVES: This study aimed to identify the characteristics of social networking service (SNS) users and to assess the relationship of those factors to user satisfaction with the SNSs of the National Cancer Information Center (NCIC) in South Korea. METHODS: A Web-based survey was completed by 1,670 users of the NCIC SNSs, who provided data on the sources they consulted for information about cancer, determinants of SNS use, sources of NCIC SNS awareness, the time of day they used the SNS, and their satisfaction level. RESULTS: Facebook users mainly became aware of the NCIC SNSs through an acquaintance's recommendation, while Twitter was accessed through other SNSs or blogs. Users in their 30s were less satisfied with the NCIC SNSs than those in their teens and 20s. Browsing for cancer-related information on the Internet, prioritizing information quality, and engaging in active use were related to a high level of satisfaction with the NCIC SNSs. Individuals who were exposed to the NCIC SNSs through other SNSs or printed materials were less satisfied with their experience of the NCIC SNSs than those who received a recommendation from an acquaintance. CONCLUSIONS: These findings may act as a catalyst to guide public health agencies to enhance their use of SNSs.

Drug information centers: An overview to the concept / Centros de información de medicamentos. Una visión global del concepto

Drug Information Centers (DIC) have an important place in the health care process since they provide independent and updated information. A search was developed in Medline, Science Direct, Academic Search Complete, LILACS and Academic Google in order to know the state of the art of DIC around the world. Regarding to a timeline, the first European DIC was created in 1960 and studies that described local situation were identified in 1996 and 2001. Thereafter, in the United States the first DIC was created in 1962 and 3 studies that describe DIC characteristics and changes trough time were identified between 2003 and 2008. Moreover, DICs were created in Singapore in 1980 and in Venezuela in 1981. In India was created a DIC in 1997. Subsequently, the WHO performed workshops in 2006 in order to create new centers in this country. In Asia was conducted a study in 1996 that identified 4 DIC. Concerning Latin America were found studies that describe local DIC from Brazil (2001) and Costa Rica (2003). Also, the network of Latin American and Caribbean DICs (REDCIMLAC) was created in 2011. In all consulted studies the DICs features were described including type of questions, professionals and infrastructure among others. Some of these studies included a comparison with the WHO technical document.

Los Centros de Información de Medicamentos (CIM) ocupan un lugar importante en el proceso de atención en salud al proporcionar información independiente y actualizada. Con el fin de conocer el estado del arte de los CIMs alrededor del mundo, se desarrolló una búsqueda en las bases de datos Medline, Science Direct, Academic Search Complete, LILACS y en Google Académico. Revisando cronológicamente la creación de CIMs, se encontró que el primero fue fundado en Europa en 1960. Posteriormente, se crearon en Estados Unidos en 1962, Singapur, 1980 y Venezuela, 1981. En India se fundó un CIM en 1997, posteriormente la OMS dictó talleres en ese país para fortalecer la creación de nuevos CIMs en 2006. En Asia se realizó un estudio en 1996 que identificó cuatro CIMs. En cuanto a Latinoamérica, se encontraron estudios de Brasil (2001) y Costa Rica (2003) que describen los CIMs locales. Adicionalmente, en 2011, se creó la red de CIMs de Latinoamérica y el Caribe (REDCIMLAC). En todos los estudios consultados se identificaron características de funcionamiento de los CIMs, como infraestructura, tipo de consultas, personal, entre otras. Algunos de estos estudios incluyeron una comparación con el documento técnico de la OMS.

Evaluación de los recursos de información en el Centro de Estudio, Documentación e Información de Medicamentos, Villa Clara / Assessment of information resources in the Center of Study, Documentation and Drug Information in Villa Clara province

OBJETIVO: evaluar los recursos de información disponibles en el Centro de Estudio, Documentación e Información de Medicamentos (CEDIMED). MÉTODOS: se identificaron aquellas fuentes, servicios y sistemas que pudieran llegar a alcanzar la categoría de entidad o recurso de información dentro del CEDIMED, empleando la metodología INFOMAP. Se recolectaron datos sobre el costo de los recursos identificados y se desarrolló un ordenamiento de estos según su característica. Se determinó el índice de valor para cada ERIs y se elaboraron las matrices de usuario, gerente y suministradores, lo que posibilitó conocer el rol de cada miembro de la organización con respecto a los recursos de información. Se analizó la variable fondos de información, en la que se estudiaron un total de 15 indicadores. RESULTADOS: se identificaron 47 entidades o recursos de información disponibles en el centro; de estas 36 internas y 11 externas. Los fondos documentales con los que cuenta el CEDIMED no presentaron un alto grado de actualización; sin embargo, las temáticas contenidas en estos, resultaron altamente pertinentes a las funciones de este tipo de organización. Alrededor de la mitad de los indicadores analizados fue evaluado de excelente; sin embargo, la variable fondos de información fue regular. CONCLUSIONES: todo centro o servicio de información sobre medicamentos debe contar con recursos de información de calidad y fácil acceso por los usuarios; así como establecer una política para el desarrollo de los fondos y la realización de estudios sobre el uso de las diversas colecciones disponibles en la institución(AU)

OBJECTIVE: to evaluate the information resources available at the Center of Study, Documentation and Information on Drugs (CEDIMED). METHODS: identification of those sources, services and systems that might attain the category of entity or of information resource within CEDIMED by using the INFOMAD methodology. Data on the cost of identified resources were collected and ordered according to their characteristics. The value index was determined for each ERI and the user, manager and supplier matrices were prepared, all of which made it possible to know the role of each member of the organization in relation to the information resources. The variable called information stocks was analyzed including the study of 15 indicators. RESULTS: forty seven information entities or resources were available at the center, 36 domestic and 11 external. The documentary stocks of CEDIMED were not highly updated; however, their topics were highly relevant for the functions of this type of organization. The evaluation of almost half of the analyzed indicators was excellent but the variable information stocks were rated as regular. CONCLUSIONS: every information center or service on drugs should have quality easy-to-access resources for users and should also set a policy aimed at developing the stocks and at carrying out studies on the use of the various collections located in the institution(AU)

Menu pattern and food diversity of snack menus provided by Child Care Information Centers in Seoul / 한국영양학회지

PURPOSE: This study was conducted for analysis of menu pattern and food diversity of snack menus of child care centers in order to provide preliminary data for establishment of related guidelines for snack menus for child care centers. METHODS: Data from 630 snack menus (350 for morning snacks and 280 for afternoon snacks) of March, 2013 from 14 Child Care Information Centers in Seoul provided for child care centers were analyzed. In addition, the menu pattern and food diversity of morning snack menus were compared with those of afternoon snack menus. RESULTS: Differences in menu pattern and food diversity were observed between morning and afternoon snack menus. The majority of snack menus (66.8%) included two menu items and the numbers of menu items of afternoon snack menus were significantly larger than those of morning snack menus. The percentages of "Grains (G)" and "Grains (G) + Milk (D)" patterns were higher in snack menu (G: 18.9%, G+D: 17.1%). Approximately one third of snack menus were composed of only one food group. In addition, 45.6 % of all snack menus comprised milk and only 23.0% included fruits. CONCLUSION: These results demonstrated the need for improvement in food composition and diversity of snack menus provided by Child Care Information Centers for child care centers. Therefore, to ensure children's intake of nutritionally balanced snacks, it will be necessary to establish more detailed guidelines for the menu pattern and food composition in snack menus for child care centers.

Caracterización de los eventos de salud gestionados con el Open Conference Systems en Cuba / Characterization of health events managed with the Open Systems Conference in Cuba

Los eventos científicos desarrollados mediante una plataforma informática web (llamados eventos virtuales) facilitan el acceso universal a la información que muchas veces no se publica en las revistas académicas, ni en otros medios de divulgación acreditados. La gestión de tales eventos en ciencias de la salud, por el Centro Virtual de Convenciones de Salud, en Cuba, ha tenido una evolución tecnológica a favor de las exigencias informativas y de la interacción entre los usuarios: desde el uso del PHP, HTML, XML y Plone, hasta el Open Conference Systems. En este artículo se caracteriza la participación de los usuarios en eventos virtuales de salud gestionados por primera vez mediante el Open Conference Systems. Se analizan sus indicadores estadísticos y los del sistema de análisis web Piwik. Más que para exponer la utilidad de la herramienta, se pretende demostrar la importancia que puede tener esta plataforma en la difusión de la información y sus aportes al conocimiento a partir de la gestión de los eventos.

The scientific meetings developed by a web platform (virtual meetings), provide ubiquitous access to information that often is not published in academic and professional journals or other accredited means of dissemination. The management of such meetings in health sciences, by the Health Conventions Virtual Center in Cuba has suffered a technological evolution in favour of the information requirements and interaction with users: starting with PHP, and continuing with HTML, XML Plone, and finally using the Open Conference Systems. This article presents the scope of the information in seven health sciences virtual meetings managed with the latter system. Statistical indicators are analyzed by the Piwik web analytics system. Rather than exposing the usefulness of the tool aims to demonstrate the potential importance of this platform in the dissemination of information and their contributions to knowledge from managing events.

Direct Medical Direction Performed in an Emergency Medical Information Center

PURPOSE: This study was performed to evaluate the appropriateness of medical direction for the prehospital emergency treatment of 119 rescue services in an emergency information center. METHODS: A total of 4,028 cases requested by 119 rescue services from January 1, 2008 to December 31, 2009 were reviewed retrospectively. Medical direction for requests of 119 rescue services constituted five categories. The appropriateness of medical direction for prehospital emergency treatment of 119 rescue services was evaluated according to area and specialty. RESULTS: The majority of the 119 rescue service requests concerned resource information (72.4%). Medical direction for prehospital treatment comprised a small proportion of the requests (13.2%). The total appropriatenss of medical direction for prehospital treatment was 56.4% and was higher in emergency physician than non-emergency physician. The appropriatenss difference between two areas was not determined. CONCLUSION: The requests for prehospital emergency treatment of 119 rescue services was low. The appropriatenss of medical direction for emergency treatment was low and higher appropriatenss was observed in emergency physician.

Direct Medical Direction Performed in an Emergency Medical Information Center

PURPOSE: This study was performed to evaluate the appropriateness of medical direction for the prehospital emergency treatment of 119 rescue services in an emergency information center. METHODS: A total of 4,028 cases requested by 119 rescue services from January 1, 2008 to December 31, 2009 were reviewed retrospectively. Medical direction for requests of 119 rescue services constituted five categories. The appropriateness of medical direction for prehospital emergency treatment of 119 rescue services was evaluated according to area and specialty. RESULTS: The majority of the 119 rescue service requests concerned resource information (72.4%). Medical direction for prehospital treatment comprised a small proportion of the requests (13.2%). The total appropriatenss of medical direction for prehospital treatment was 56.4% and was higher in emergency physician than non-emergency physician. The appropriatenss difference between two areas was not determined. CONCLUSION: The requests for prehospital emergency treatment of 119 rescue services was low. The appropriatenss of medical direction for emergency treatment was low and higher appropriatenss was observed in emergency physician.

Perfil das interações medicamentosas solicitadas ao centro de informações sobre medicamentos de hospital universitário / Profile of information about drug interactions requested from the drug information center of a university hospital

Introdução: o Centro de Informações sobre Medicamentos (CIM) busca, através de suas fontes de pesquisa, identificar as possíveis interações medicamentosas que possam prejudicar ou não o paciente no momento da administração. Objetivo: descrever as interações medicamentosas identificadas pelo CIM, a partir de solicitações dos profissionais internos de hospital universitário. Método: foi realizado estudo descritivo, no período de janeiro de 2009 a maio de 2011, das solicitações relacionadas com interações medicamento x medicamento, medicamento x alimentos e sondas enterais e incompatibilidades medicamentosas. Das solicitações, verificou-se a disponibilidade de informação na literatura e a orientação fornecida ao solicitante. Resultados: das solicitações de interações medicamentosas, envolvendo 55 medicamentos, foram informadas 19 interações, na sua maioria moderadas (61%) e de efeito tardio (50%). Das interações medicamento x alimentos (N=15), 26,7% apresentaram efeitos de alteração na farmacocinética dos medicamentos. Para interações envolvendo medicamentos e dietas enterais, 58,3% dos fármacos não apresentavam interação, 25% não foram testados com dietas enterais e 16,7% foram considerados contraindicados. Em relação às incompatibilidades medicamentosas, dos medicamentos solicitados, 52,8% foram compatíveis e 16,1%, incompatíveis. Conclusão: o CIM vem auxiliando na resolução de dúvidas, mas a indisponibilidade de informações na literatura nem sempre permite uma prática segura e correta no momento da administração dos medicamentos.

Introduction: based on research of the literature, the Drug Information Center is aimed at identifying possible drug interactions that may harm patients. Aim: to describe the profile of drug interactions identified by the Drug Information Centre according to the information requested by the staff of a university hospital. Method: a descriptive study was conducted from January 2009 to May 2011. We reviewed the requests related to interactions of drug vs. drug, drug vs. food, and enteral tube and drug incompatibilities. In relation to the information requests, we also investigated the availability of information in the literature and the instructions provided to the requester. Results: among the requests involving 55 drugs, there were 19 drug interactions. Most of them were moderate (61%) and had late effect (50%). Among the drug vs. food interactions (n=15), 26.7% showed changes in the pharmacokinetics of drugs. In terms of interactions involving drugs and enteral feeding, 58.3% of the drugs did not show any interactions, 25% were not tested with enteral feeding, and 16.7% were considered contraindicated. With regard to drug incompatibility, 52.8% of the requests were compatible and 16.1% were incompatible. Conclusion: the Drug Information Center has been useful to assist in the resolution of doubts, but the unavailability of information in the literature not always enables a correct and safe practice of drug administration.

Caracterização das atividades desenvolvidas pelo Centro de Informações sobre Medicamentos do Hospital de Clínicas de Porto Alegre (CIM-HCPA): período de 2007 a 2010 / Description of the activities developed by the Drug Information Center of Hospital de Clínicas de Porto Alegre (DIC-HCPA): from 2007 to 2010

Objetivo: descrever as atividades do Centro de Informações sobre Medicamentos do Hospital de Clínicas de Porto Alegre (CIM-HCPA), no período de 2007 a 2010. Resultados: a média de solicitações passivas, no período, foi de 1160/ano e de informação ativa, de 160/ano. O programa de Farmacovigilância recebeu 1340 notificações de reações adversas a medicamentos e 155 notificações de produtos com problemas. A literatura disponível é atualizada e compatível conforme as recomendações. Na pesquisa de satisfação, 43% dos usuários classificaram o trabalho como ótimo. Conclusão: o CIM-HCPA vem cumprindo seus objetivos, fornecendo informação objetiva, atualizada e oportuna sobre medicamentos para os profissionais da instituição

Aim: to describe the activities of the Drug Information Center of Hospital de Clínicas de Porto Alegre (DIC-HCPA) from 2007 to 2010. Results: the mean of passive requests was 1160/year and of active information was 160/year. The Pharmacovigilance Program received 1340 notifications of adverse drug reactions and 155 notifications of products with problems. The bibliographic resources are updated and in agreement with recommendations. The results of a satisfaction survey indicated that 43% of the users classified the activities as excellent. Conclusion: the DIC-HCPA has been meeting its aim of providing objective, updated and timely information on drugs to professionals from the institution

Desarrollo del Sistema Provincial de Información Cientificotécnica de la Salud con los proyectos del Centro Nacional de Información de Ciencias Médicas e Infomed / Development of the Provincial Health Scientific and Technical Information System with the projects of the National Information Center of Medical Sciences and Infomed

Se analiza cómo ha repercutido en el desarrollo de las actividades fundamentales del Centro Provincial de Información de Ciencias Médicas de Santiago de Cuba, la movilización de recursos lograda a través de los proyectos de la Red Nacional de Salud, entre los cuales figuran: Proyecto SIDA, Proyecto para la Promoción de Publicaciones Científicas y otros, que han permitido avanzar sustancialmente en las esferas de la alfabetización informacional y edición de artículos científicos, por mencionar algunas

It is analyzed how the mobilization of resources achieved through the projects of the National Health Network, among which there are: AIDS Project, Project for the Scientific Promotion of Publications and others has had effects on the development of the fundamental activities at the Provincial Information Center of Medical Sciences from Santiago de Cuba, which have allowed to progress considerably in the spheres of the informational literacy and edition of scientific papers, to mention some of them

A Survey on the Foodservice Management System of the Child Care Centers in Chungnam Asan Area / 대한지역사회영양학회지

We investigated the foodservice management practices in various operation types of childcare centers in Asan, Chungnam Province, with the intention of improving the quality of foodservice and providing the basic information for establishing more effective and efficient foodservice model system. Self-completed questionnaires were collected from the directors of 174 child care centers. The statistical analysis was completed using SPSS Ver. 12.0 program. The followings are about the results of this study. Approximately 94.8% of the directors were women with the average age of 40.3. All of the investigated facilities executed foodservice; the facilities of 96.2% had been self-operated, 1.9% was contract-managed and the remaining 1.9% served delivered meal from outside. Only 20.0% of the investigated centers employed a dietitian. In most of the centers, meals were prepared in a conventional manner and approximately 85.3% of the centers are serving only snacks twice a day as a supplementary due to financial difficulties. Menu planner of the facilities, which have no dietitian was the director (35.8%) or the cook (25.7%). In most centers, the directors purchased the food materials (67.5%). Material inspection was done by the director (54.9%) or the cook (40.5%). However, home care centers did not inspect the food material. These results indicate that food service management guidelines need to be established by the facility type with the government control and financial support. Especially, dietitian employment and the efficient foodservice model system establishment are questions that confront us.

Centro de informações sobre medicamentos: avaliação das informações passivas em hospital universitário no sul do Brasil / Drug information center: survey of passive information in university hospital in southern Brazil

Objetivo: O objetivo deste trabalho foi descrever as atividades passivas realizadas por um Centro de Informações sobre Medicamentos (CIM) de hospital universitário no sul do Brasil. Resultados: de 2002 a 2008, o total de solicitações recebidas foi de 8035, das quais 30,3% foram realizadas por enfermeiros, 24,3% por farmacêuticos e 15% por técnicos de enfermagem. O tempo gasto para a resposta foi em 56,8% das vezes de até 10 minutos. Os temas mais solicitados foram administração de medicamentos (25,6%), identificação do produto (16,4%), posologia (10,6%) e estabilidade (9,6%). Conclusão: O CIM é uma estratégia na busca pelo uso seguro e racional de medicamentos nos hospitais.

Aim: The aim of this study was to describe the passive activities of Drug Information Center (DIC) of a university hospital in southern Brazil. Results: From 2002 to 2008, the total of requests was 8035, of which 30.3% were answered by nurses, 24.3% pharmacists and 15% technical nursing. The time spent to response was less than 10 minutes in 56.8%. The principal requests were about drug administration (25.6%), identification of the product (16.4%), dosage (10.6%) and stability (9.6%). Conclusion: The DIC is a strategy in the search for safe and rational use of drugs in hospitals.

Survey for Application of Emegency Medical Information Center at Firehouse Rescue Service

PURPOSE: Every country has a unique emergency medical system (EMS), as well as a medical service system. In Korea, relationship or cooperation between layperson, firehouse rescue and hospital is weak, and lack of involvement of emergency doctor in prehospital emergency medical system is one of the main cause of the phenomenon. There is possibility of improving prehospital EMS by the role of Emergency Medical Information Center (EMIC). Thus, the authors made a through investigation to improve the role of EMIC. METHODS: Questions concerning the following were sent to firehouse EMTs: 1) general matters related to communication, possibility of management after hospital arrival, rescue activities, etc., 2) educational matters about classification of severity, etc., and 3) matters about recognition and utilization of the EMIC. RESULTS AND CONCLUSION: An index guide for emergent management at the very spot where the accident took place is needed and should be published. Also, the EMIC must store more accurate information on emergency medical institutes, allowing firehouse rescue and hospitals to be more closely connected with each other by way of the EMIC.

Extent of Work Satisfaction of Telephone Advisers in Emergency Medical Information Center: Focus on the Content of Work and the Working Environment

PURPOSE: This research investigated the extent of telephone advisers'satisfaction with respect for giving telephone advice and the working environment at 12 emergency medical information centers. METHODS: During July 2004, we approached 12 emergency medical information centers. We sent a three page postal questionnaire to each worker. The questionnaire had three parts questions about the working environment, giving telephone advice, and demographic characteristics. RESULTS: The response rate was 81.8%. The hundred (100) workers selected for this study were telephone advisers. As to the working environment, they were unsatisfied with the small workspace and the poor ventilation. Sixty-three (63) workers had telephone advice education. They felt that 'callers' overstatements' and 'not seeing the patients' left them stressed when giving telephone advice. They anticipated that 'protocol' and 'education about medical knowledge' were necessary for improving telephone advice. Seventy-three (73) workers had experienced burnout syndrome. CONCLUSION: Based on this survey on the extent of satisfaction with giving telephone advice and with the working environment, we think that improvements in the working environment and in the professional education for telephoneadvice skills are necessary. Also, we suggest that education to improve advisers'medical knowledge, development of advice protocols, and a program to prevent and manage burnout syndrome are required for enhanced work satisfaction in the future.

Discussion on construction of computer room in hospital information center / 医疗卫生装备

The construction of standardized and specialized computer room is the base of hospital digitization and informatization.It should follow the national and specialized standards to assure a good condition for the data center,put together the knowledge of multi-disciplines and advanced technologies,and adopt reasonable design and rigid construction.This article discusses the construction of computer room in terms of the principles,elements and co-ordination

Requests for Interhospital Transfer Received by An 1339 Emergency Medical Information Center

PURPOSE: Interhospital transfers are necessary to meet the needs for emergency medical care with limited resources. 1339 emergency medical information centers are responsible for arranging interhospital transfers. We analyzed the requests for transfer received by an emergency medical information center to explore ways to improve the effectiveness and appropriateness of interhospital transfers. METHODS: We retrospectively analyzed 830 requests for interhospital transfers received by the Busan 1339 Emergency Medical Information Center from Aug 1, 2002, to Oct 31, 2002, by using record from the Center's computer system. RESULTS: Among the total 830 requests, 271 requests were due to trauma, 242 requests were due to acute diseases, 212 were due to chronic diseases, and 39 were due to intoxication. The center managed 647 requests (78.0%) successfully, but 183 requests (22.0%) were impossible to arrange. Transport from a tertiary care facility to a secondary care facility accounted for the majority of requests (305 requests: 36.7%). Over half of the requests were because of temporarily unavailable resources (483 requests: 58.2%). CONCLUSION: Interhospital transfers mediated by the Emergency Medical Information Center are helpful to alleviate emergency department overcrowding and to effectively utilize emergency medical resources.