Análise de desempenho do fluxo de atendimento hospitalar com auxílio da simulação computacional / Performance analysis of the flow of patient care with the aid of computer simulation

Healthcare management is a dificult enterprise, which can be helped by modern computacional approaches such as the use of models based on computer simulation. The objective of this studt is to present an application of this tool to the analysis of the performance of a hospital clinic (an ophthalmologic clinic in a large hospital)...