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OBJECTIVE： To investigate the current situation and existing problems of online drugstores in China and put forward corresponding countermeasures and suggestions， so as to provide a basis for promoting and improving the standardization of online drugstores in China. METHODS： The number of online drugstores was counted by inquiring about the online drugstores in all provinces， autonomous regions and municipalities directly under the central government published by the “Public inquiry” column on the official website of the previous China Food and Drug Administration （CFDA）. According to the administrative division， stratified sampling of online drugstores was conducted. The website domain names of sampled online drugstores and their Taobao stores， Jingdong stores， Wechat public accounts， Wechat small programs and other platforms were retrieved to analyze their operation methods. At the same time， the online drugstores which actually had online trading behavior were investigated and analyzed from three aspects， including business scope， propaganda behavior and service behavior. RESULTS & CONCLUSIONS： A total of 693 online drugstores were obtained from the official website of CFDA， and the domain names of only 14 （41.2％） of 34 online drugstores selected by stratified sampling were their corresponding online drugstores. Other online drugstores had some problems， such as domain name could not be opened or was not related websites. There were 14 online drugstores dealing in drugs through their own websites， of which 12 also operated on third-party platforms such as Taobao， Jingdong and Wechat. The problems of 27 drugstores with online online trading behavior mainly included non-standard operating varieties， illegal sale of prescription drugs， disunity of qualification mark，false propaganda，untimely online customer service response and imperfect drug distribution system， etc. It is suggested that relevant supervisory and administrative departments strengthen supervision， standardize the management of domain names and trading platforms of online drugstores， and vigorously crack down on and control illegal online transactions. Online drugstores should improve their service levels， standardize their own website construction， improve the level of real-time customer service and drug distribution services， so as to improve the current operation situation of online drugstores in China.
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OBJECTIVE:To provide reference for further improving negotiation mechanism of drug medical insurance in Chi-na. METHODS:Questionnaire investigation was conducted among the medical insurance agency and pharmaceutical company staff who participated in drug medical insurance negotiation in Jiangsu province,Jiangxi province,Qingdao,Chengdu. Their business fa-miliarity and recognition of the negotiating mechanism were also investigated. The descriptive analysis,independent sample t test and other methods were adopted to analyze the data statistically. RESULTS:A total of 70 questionnaires were distributed and 68 val-id questionnaires were collected with effective recovery rate of 97.14%. Respondents included 21 staff members of medical insur-ance agencies and 47 of pharmaceutical companies. In terms of business familiarity,the average score of respondents in all aspects was greater than 3(4 points system),the lowest score wasmanagement of the implementation of drug negotiation projects. There were statistical significances in scores of 3 items between 2 parties in the negotiation(P4 except forpatients taking drugs is quick and easy. There was no statistical significance between 2 types of respondents in all aspects of overall effect of the negotiation mechanism, preparation of the negotiations and negotiation project's supervision and evaluation(P>0.05). But in the recognition of the substan-tive negotiation,there was statistically significance between 2 types of respondents innegotiations between the two sides in an equal,cooperative,harmonious atmosphere(P<0.05). Healthcare agencies'respondents had higher scores than pharmaceutical companies'ones. And in the recognition of the implementation of the negotiation agreement,there was statistical significance be-tween 2 types of respondents in theafter the agreement entered into force,the medical insurance agency will be strictly in accor-dance with the agreementandfund pay to pharmaceutical companies timely and reasonable(P≤0.05). Healthcare agencies're-spondents have higher scores for than pharmaceutical companies'ones. CONCLUSIONS:The current drug medical insurance nego-tiation mechanism shows good overall effect and runs smoothly. But there are still some shortages,such as collected information the preparation stage is not sufficient;the procedures of patients taking the drug is complicated;negotiating parties do not have equal status;the fund is not paid to the pharmaceutical enterprise timely;evaluation is not perfect.
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Objectives:The objective of this study is to make suggestions for the internet medical development. Methods:Based on the field survey, this paper analyzes three kinds of internet medical mode in China, and sums up the pros and cons. Results:The internet medical has the ability of technically providing healthcare by internet, and meeting the patients’ essential health care requirements. The problems mainly include health insurance, regional dis-tribution, electronic prescription audit, electronic medical record and safekeeping the record files, operation supervi-sion etc. The corresponding countermeasures include elaborating laws, gradually completing the internet medical and health insurance cooperation, the government’s regional division handling, setting up a special supervision department in the hospitals etc. Conclusion:It is important to clear the internet medical related problems and develop a model which is suitable for healthcare institutions.