ABSTRACT
OBJECTIVE:To discuss on how to make use of the space resource of open-shelf retail drugstore to get more benefits. METHODS:Magnet theory was applied to analyze commodity display location in drugstore included in cases and improvement program was put forward. RESULTS & CONCLUSIONS:It is meaningful to make schedules for commodity display location in open-shelf retail drugstore,which can guide customens to consume appropriately by means of psychological method and form psychological induction to conduct customers’consumption and contribute to utilization ratio of display facilites and commodity sales in drugstore.
ABSTRACT
OBJECTIVE:To provide reference material for standardization of lice ns ed pharmacist's consultation service METHODS:From the angle of The Law of Pro tecting Consumer's Rights and Interests,the legal relation between pharmacist and customer,rights and duties of the two parties and fair-honest dealings wer e analysed RESULTS & CONCLUSION:In the new pharmaceutical service,the licens ed pharmacists should take public health as the focus of work,carry out consult ation service according to law,so as to promote the development of social healt h undertaking
ABSTRACT
OBJECTIVE:To provide advices on how to apply to the theory of customer relationship management in retail drugstores.METHODS:The theory of customer relationship management was briefly expounded and its application in the real management of drugstores was analyzed.RESULTS&CONCLUSION:Only after the retail drugstore putting the ideas of customer relationship management into their everyday work according to their own features can their function brought into full play.