Validation of Patient Satisfaction Scale and Measurement of Patient Satisfaction Level Among Inpatient of a Tertiary Care Hospital, Chengalpattu District Tamil Nadu

Background: Patient satisfaction is crucial for research, administration, and planning. Since it reveals the ef-fectiveness of the provider, customer happiness is of utmost importance as a gauge of the quality of service.Inpatient satisfaction is an essential tool to identify the level of patient satisfaction and it is one of the im-portant goals of any healthcare system. The objective of the study is to validate the questionnaire developed and to assess the inpatient satisfaction level among patients admitted to OBG ward in a tertiary care hospital. Methods: A cross-sectional study was done among 160 women inpatients admitted in the OBG ward in a ter-tiary care hospital, Chengalpattu. Patient satisfaction was measured by a validated questionnaire with seven domains, the data were collected by face-to-face interview method. Results: Themean age of the respondent were 28 years. 60% of respondents were highly satisfied with the effectiveness of the treatment. Only 33.8% of respondents were highly satisfied with the diet food served and 56.3% were highly satisfied with the cleanliness of wards, and restrooms. Conclusions: The results obtained from the present study can serve as a baseline to compare the future sur-vey and helps to provide healthcare services that fulfil patient desires and expectations.

Estudio correlacional de complicaciones técnicas, biológicas, estéticas y nivel de satisfacción en tratamientos realizados en la Cátedra de Prótesis de Coronas y Puentes II de la Facultad de Odontología de la Universidad Nacional de Asunción

El objetivofue determinar la asociación correlacional que pudiera presentarse entre las complicaciones técnicas, biológicas y estéticas y el nivel de satisfacción de los tratamientos realizados en la Cátedra de Prótesis de Coronas y Puentes II de la Facultad de Odontología de la UNA en el 2019. Este fue un estudio observacional descriptivo, analítico, de corte transverso. Se incluyeron pacientes que recibieron tratamientos del 2016 al 2018. Acudieron 59 pacientes para la evaluación clínica y aplicación del cuestionario. Se analizaron los datos según número de tratamientos encontrados en cada sujeto, por lo que se calcularon los resultados según 119 tratamientos. Las complicaciones biológicas pulpares fueron la sensibilidad o molestia al frio o al calor en los pilares en un 20.1%. Se encontró asociación muy significativa de las complicaciones biológicas pulpares (p>001) con estado civil, complicaciones biológicas periodontales, complicaciones estéticas cervicales. Las complicaciones biológicas periodontales fueron en mayor frecuencia la gingivitis alrededor de la restauración en un 40,4%. El nivel de satisfacción con el tratamiento recibido se presentó favorable en un 89,1% y asociación muy significativa (p>001) con grado de instrucción y significativa (p>005) con estado civil.Se encontró asociación muy significativa de las complicaciones estéticas cervicales, las complicaciones estéticas de forma y significativa de las complicaciones biológicas periodontales con el nivel de satisfacción.

The objective was to determine the correlational association that could occur between technical, biological and esthetic complications and level of satisfaction in the treatments performed in the Department of Crown and Bridge Prosthodontics II of the Faculty of Dentistry of the National University of Asuncion in 2019. This was a descriptive, analytical, cross-sectional, observational study. Patients who received treatments from 2016 to 2018 were included. Fifty-nine patients attended for clinical evaluation and application of the questionnaire. The data were analyzed according to the number of treatments found in each subject, by which the results were calculated according to 119 treatments. Pulpal biological complications were sensitivity or discomfort to cold or heat in 20.1% of the abutments. A highly significant association was found between pulpal biological complications (p>001) and marital status, periodontal biological complications and cervical esthetic complications. The most frequent periodontal biological complications were gingivitis around the restoration (40.4%). The level of satisfaction with the treatment received was favorable in 89.1% and there was a very significant association (p>001) with educational level and significant (p>005) with marital status. A highly significant association was found between cervical esthetic complications, esthetic complications of shape and periodontal biological complications and the level of satisfaction.

Nivel de satisfacción y factores sociodemográficos de usuarios atendidos en los servicios forenses de la Unidad Médico Legal II Amazonas / Level of satisfaction and sociodemographic factors of users attended in the forensic services of the Medical Legal Unit II Amazonas

Resumen Introducción: La insatisfacción en la atención de los servicios forenses públicos, representa una preocupación de las entidades estatales hacia la atención brindada a los usuarios, siendo necesario su identificación. La investigación determino la relación entre el nivel de satisfacción y factores sociodemográficos de usuarios atendidos en la Unidad Médico Legal II Amazonas. Materiales y métodos: Estudio descriptivo-correlacional, de enfoque cuantitativo y diseño no experimental, en una muestra de 126 usuarios, seleccionados por muestreo probabilístico aleatorio estratificado, se aplicó un cuestionario mediante encuesta, validado por juicio de expertos (V de Alkin, 94.38) y confiabilidad (alfa de Cronbach, 0.824). Resultados: Mediante prueba Chi-cuadrado de Pearson, no se encontró relación entre la variable nivel de satisfacción y características sociodemográficas (p>0.05); al evaluarse por servicios, se encontró en mesa de partes satisfacción indiferente (44.4%) e insatisfacción (27%), en Medicina legal, satisfacción (35%) e indiferente (55%), en Odontología forense, tuvo satisfacción (84.1%) y el servicio de Psicología forense satisfacción (78.6%). Conclusiones: El nivel de satisfacción y los factores sociodemográficos no se relacionan, es decir las variables se disocian; en general los usuarios atendidos mostraron satisfacción (56.6%), insatisfacción (11%) y satisfacción indiferente (32.6%), por ello se requieren de planes de mejora para la atención al usuario.

Abstract Introduction: The dissatisfaction of the attention of the public forensic services, represent a concern of the state entities towards the attention of the users, being necessary their identification. The research determined the relationship between the level of satisfaction and sociodemographic factors of users attended in the Medical Legal Unit II Amazonas. Materials and methods: Descriptive-correlational study, with a quantitative approach and non-experimental design, in a sample of 126 users, selected by stratified random probability sampling, a questionnaire was applied by means of a survey, validated by expert judgment (V de Alkin, 94.38) and reliability (Cronbach's alpha, 0.824). Results: Using Pearson's Chi-square test, no relationship was found between the level of satisfaction variable and sociodemographic characteristics (p> 0.05); When evaluated by services, indifferent satisfaction (44.4%) and dissatisfaction (27%) were found at the party table, in Legal Medicine, satisfaction (35%) and indifferent (55%), in Forensic Dentistry, there was satisfaction (84.1%) and the forensic psychology service satisfaction (78.6%). Conclusions: The level of satisfaction and the sociodemographic factors are not related, that is, the variables are dissociated; In general, the users attended showed satisfaction (56.6%), dissatisfaction (11%) and indifferent satisfaction (32.6%), for this reason improvement plans are required for user service.

Job Satisfaction Of Faculties Of Medical Teaching Institutions: A Multicentric Cross–Sectional Study

BACKGROUND– Work output of an employee is dependent on the job satisfaction level and is an important criterion as its effect has an indirect impact on the society. A study on job satisfaction level of faculties in Government Medical Colleges would help in the betterment of the Medical Education System in India as it would bring out factors that affect the performance of medical teachers. METHODS-- 100 structured questionnaires, based on 'The Minnesota Satisfaction Questionnaire', were distributed among faculties, which were duly filled up by the participants and the data from the questionnaires were statistically analyzed. RESULT--According to the grade of satisfaction level, it was found that 4.4% were extremely satisfied, 21.1% were very satisfied , 37.8% were satisfied, 30% were somewhat satisfied, , 5.5% were not satisfied, and 1.2% was indecisive. CONCLUSION—Transfer, low salary, disparity in infrastructure is instigating medical teachers to join different private medical colleges.

Effect of limitation in flow of people on medical care quality in emergency resuscitation room / 中华急诊医学杂志

Objective To investigate the effect of limitation in flow of people on medical care quality in emergency resuscitation room (ERR).Methods This study was retrospectively performed to compare emergency medical quality before and after (October to December,2015 vs.February to April,2016) limitation of flow of people in ERR.Variables included noise level,occupational exposure,adverse event,hospital-acquired infection,length of stay (LOS) in ERR,mortality rate,return of spontaneous circulation (ROSC) rate after cardiopulmonary resuscitation (CPR),the rate of unexpected return to ERR,door to drug and door to balloon time for patients with ST-segment elevated myocardial infarction (STEMI),patients' and emergency personnels' satisfaction level.The data were analyzed with t-test,chi-square test or Poisson Z test where appropriate.Results There were 5 031 and 5 097 patients respectively admitted in ERR before and after limitation of flow of people.Patients' main diagnoses and severity of illness between the two periods had no significantly difference (P＞0.05).After the limitation of flow of people,the noise level in ERR was lowered (P＜0.01),the numbers of occupational exposure events (14 cases vs.4 cases,Z=2.357,P=0.018) and adverse events (18 cases vs.5 cases,Z=2.711,P=0.007) were decreased,the rate of hospital-acquired infection was reduced (1.1％ vs.0.5％,x2=8.111,P=0.004),the LOS in ERR was shortened [(6.3±0.8) h vs.(4.6±0.6) h,t=121.083,P＜0.01],the door to balloon time for STEMI patients was also decreased [(91.2±12.8) min vs.(89.3±8.0) min,t=2.486,P=0.013].Moreover,patients' and emergency personnels' satisfaction level were elevated.No significant difference was observed in mortality rate,ROSC rate,rate of unexpected return to ERR and door to drug time for STEMI patients.Conclusions The limitation of flow of people in ERR can lower the noise level,reduce emergency personnels' working pressure,improve their working efficiency,avoid medical errors,elevate patients' and emergency personnels' satisfaction level.

Subjective Symptoms of Peri-Implantitis and Satisfaction according to Prosthesis Methods / 치위생과학회지

From March 1, 2016 to August 31, 2016, 375 dental implant patients between the ages of 30 and 70 years to evaluate their subjective symptoms and satisfaction according to prosthesis methods. The collected data were analyzed using the chi-square distribution test, t-test, one-way analysis of variance, and multiple logistic regression. Of the patients with subjective symptoms of peri-implantitis, 40.5% reported food impaction, 49.1% reported bleeding, 61.1% reported pain, 61.9% reported halitosis, and the overall satisfaction level with the implants was 3.95 points. In the prosthesis methods, implant-teeth connective group showed the lowest level of the food impaction (21.3%), the pain (35.5%), and the halitosis (36.6%) (p<0.001), and the lowest bleeding was the implant single (33.8%) (p<0.05). Patient satisfaction was higher in the implant-teeth connective group (4.06 points) and the group without bone grafting (4.03 points) (p<0.01). Factor analysis showed that implant satisfaction was 0.43 times lower in the single implant group and 0.44 times lower in the implant-implant connective group than in the implant-teeth connective group. As a result of the study, it is expected that the method of extending the life of adjacent teeth and restoring the function of the tooth defect region is an implant-teeth connection method, so that it can be utilized positively through various clinical studies.

A study of satisfaction of medical students on their mentoring programs at one medical school in Korea / 한국의학교육

PURPOSE: The purpose of this study was to investigate the awareness levels of medical students regarding the characteristics of each function within a mentoring program conducted within Kyung Hee University and to ultimately suggest points for reformation. Medical students’ awareness levels were determined using a 29-item questionnaire. METHODS: The questionnaire was conducted on 347 medical students, excluding 25 students who either marked multiple answers or did not reply. The assessment of the program was based on a questionnaire with the use of a 5-point Likert scale using SPSS version 22.0. Multiple regression was conducted to examine the relationship between the satisfaction level, regarding functions of mentoring programs, and characteristics of mentoring programs. Interviews were conducted to supplement additional information that was hard to gain from the questionnaire. RESULTS: The results on demographic and functional characteristics revealed that there was no statistically significant differences in satisfaction levels across gender, whereas there were significant differences across grade levels. In addition, there were significant differences in the frequency of meetings and topics of conversation while the length of meetings and meeting place were not significantly different. CONCLUSION: For the improved mentoring programs for medical students, the program should focus on the frequency of meetings and the topics of conversation. Furthermore, mentoring programs of high quality can be expected if professors take interview results into consideration. Also, students want to be provided with psychosocial advice from mentors in various ways such as role model function.

Report of the Activity Using the Promenade in Our Ambulatory Rehabilitation Center / 日本温泉気候物理医学会雑誌

  In fall 2012, we renovated the grounds surrounding our hospital and constructed a “rehabilitation promenade,” along which patients could stroll and be in touch with the natural environment. The course is 500m long and includes pathways through a wood and along a pond. Using the promenade, patients can go for a stroll, exercise, or interact with other people. In our ambulatory rehabilitation center, the promenade has been incorporated in one of the center’s programs since last year. This time, we herein report a survey on the changes in the mental and physical function over a 6-month period from May 2013 and their satisfaction level with the use of the promenade by a questionnaire in December 2013.   22 subjects with a mean age of 77.5 ± 6.8 years were included in the survey on the mental and physical functions. Also, in satisfaction survey, valid responses were received from 58 individuals (mean age, 78.2 ± 8.2 years; 25 men and 33 women).   As a result, in terms of the 6-month changes in mental and physical functions were generally maintained.   In the questionnaire, more than 90% of users were satisfied with their use of the promenade, and the statistical analysis revealed that the highest level of satisfaction concerned going outside (p<0.01). For example, “I could feel the fresh air and the seasons” and “I could see a range of scenery.”   In addition, compare the results for each category according to sex, the women chose significantly more answers that were related to interacting with other people, whereas the men chose significantly more answers that were related to exercise.   From this survey, utilizing the surrounding environment may enable the development of more varied and satisfying forms of rehabilitation. We will continue with initiatives that utilize the promenade to help improve the QOL of those who use it.

Report of the Activity Using the Promenade in Our Ambulatory Rehabilitation Center / 日本温泉気候物理医学会雑誌

  In fall 2012, we renovated the grounds surrounding our hospital and constructed a “rehabilitation promenade,” along which patients could stroll and be in touch with the natural environment. The course is 500m long and includes pathways through a wood and along a pond. Using the promenade, patients can go for a stroll, exercise, or interact with other people.<BR>In our ambulatory rehabilitation center, the promenade has been incorporated in one of the center’s programs since last year. This time, we herein report a survey on the changes in the mental and physical function over a 6-month period from May 2013 and their satisfaction level with the use of the promenade by a questionnaire in December 2013.<BR>  22 subjects with a mean age of 77.5 ± 6.8 years were included in the survey on the mental and physical functions. Also, in satisfaction survey,valid responses were received from 58 individuals (mean age, 78.2 ± 8.2 years; 25 men and 33 women).<BR>  As a result, in terms of the 6-month changes in mental and physical functions were generally maintained.<BR>  In the questionnaire, more than 90% of users were satisfied with their use of the promenade, and the statistical analysis revealed that the highest level of satisfaction concerned going outside (p<0.01). For example, “I could feel the fresh air and the seasons” and “I could see a range of scenery.”<BR>  In addition, compare the results for each category according to sex, the women chose significantly more answers that were related to interacting with other people, whereas the men chose significantly more answers that were related to exercise.<BR>  From this survey, utilizing the surrounding environment may enable the development of more varied and satisfying forms of rehabilitation. We will continue with initiatives that utilize the promenade to help improve the QOL of those who use it.

Nivel de satisfacción de los pacientes atendidos en el Servicio de Urgencia del Centro de Diagnóstico Integral "Los Arales" / Satisfaction level of the patients assisted in the Emergency Service of "Los Arales" Integral Diagnosis Center

Se realizó un estudio descriptivo y transversal, para evaluar el nivel de satisfacción de 100 pacientes adultos, atendidos en el Servicio de Urgencia del Centro de Diagnóstico Integral "Los Arales" del barrio popular de "Campo Solo", en el municipio San Diego, estado venezolano de Carabobo, desde el 18 hasta el 24 de octubre del 2009. Como medida de resumen se empleó el porcentaje para las variables cualitativas. Existió un elevado nivel de satisfacción en los afectados de mayor edad y menor nivel de escolaridad, basado en el tiempo de espera para recibir la atención.

A descriptive and cross sectional study, to evaluate the satisfaction level of 100 adult patients, assisted in the Emergency Service of "Los Arales" Integral Diagnosis Center of "Campo Solo" people's neighbourhood, in the municipality San Diego, Venezuelan state of Carabobo was carried out from October 18th to 24th, 2009. The percentage for the qualitative variables was used as summary measure. There was a high level of satisfaction in the affected of older age and lower school level, based on the waiting time to receive care.

Job Satisfaction Level and Related Factors among Korean Hospital Dietitians

The objective of this study was to examine job satisfaction status and its related factors among dietitians working in hospitals. A survey questionnaire was sent to dietitians working in tertiary, general, and convalescent hospitals in Korea. The study sample hospitals included all tertiary hospitals (n=43), and the sample of general hospitals (n=114) and convalescent hospitals (n=240) was randomly selected using a stratified sampling method. A total of 665 dietitians completed the survey questionnaire. The questionnaire included 27 job satisfaction questions on task, stability.vision, working conditions, and relationship areas, and the questions on task improvement need. The job satisfaction scores in all four areas ranged from 2.53/5.00 to 3.89/5.00, implying generally low job satisfaction level in hospital dietitians. The job satisfaction levels in the convalescent hospital group were significantly lower compared to those in the tertiary and general hospital groups. Whereas job satisfaction levels of tertiary and convalescent hospital groups did not differ by number of beds, those of the general hospital group increased significantly with the number of beds for all four areas. Multivariate regression analysis results showed that hospital type was a significant predictor of job satisfaction level for all four areas. Job satisfaction of relationship area was also significantly affected by the number of beds, whereas that of working conditions was influenced by annual income and working experience. The study findings provide useful information in planning clinical dietitians' optimal supply outlook for the improvement of clinical nutrition services.

Impacto de un servicio de seguimiento farmacoterapéutico implementado a pacientes con diabetes mellitus tipo 2 / Impact of a pharmaceutical follow-up service implemented in type 2 diabetes mellitus patients

Se evaluó el impacto de un servicio de seguimiento farmacoterapéutico implementado a 30 pacientes con diabetes mellitus tipo 2, dispensarizados en la Farmacia Principal Municipal Santiago de Cuba, según la metodología Dáder, en el período comprendido desde enero del 2009 hasta enero de 2010. El índice de impacto de la estabilidad clínica de los pacientes resultó moderado, mientras que en las intervenciones farmacéuticas aceptadas y el nivel de satisfacción de los pacientes, los índices de impacto obtenidos fueron elevados, por lo que el impacto global del servicio de seguimiento farmacoterapéutico implementado para la atención de estos fue considerado alto

The impact of a pharmacotherapy follow-up service was assessed in 30 patients dispensarized in municipal main drugstore of Santiago de Cuba according to Dáder's methodology from January, 2009 to January, 2010. The level of the clinical stability impact of patients was qualified as moderate, whereas in the accepted pharmaceutical interventions and at level of patient's satisfaction, the rates of impact achieved were high thus; the global above mentioned service repercussion was also qualified as high

Resultados preliminares del grado de satisfacción con el empleo del aula virtual de la Facultad de Ciencias Médicas General Calixto García / Preliminary remarks about the profit of the virtual room of the General Calixto Garcia Medical Sciences Faculty

Valorar de forma objetiva los resultados preliminares del grado de satisfacción de estudiantes, obtenido en el primer año en funciones de nuestra Aula Virtual. Se realizó un estudio descriptivo observacional en el universo constituido por 40 estudiantes de la Facultad de Ciencias Médicas "General Calixto García" matriculados en los cursos correspondientes entre enero y diciembre del 2010 en nuestra aula virtual. Se les aplicó un cuestionario diseñado por nosotros teniendo en cuenta las dimensiones de organización de la enseñanza, proceso de enseñanza-aprendizaje e instalaciones e infraestructura. Se utilizó la escala aditiva de Likert para evaluar el nivel de satisfacción de los estudiantes. El mayor porcentaje de los estudiantes se considera satisfecho con el trabajo en el Aula Virtual. Se constata que, a medida que existe una mayor categoría docente en los estudiantes que pertenecen al postgrado (profesores), existe una mayor insatisfacción de forma general. En el caso de la Organización de la Enseñanza, consta una alta satisfacción por parte de todos los estudiantes. Para el Proceso de Enseñanza Aprendizaje hay mayor satisfacción en el caso del pregrado, pero para el postgrado se observa que la mayor cantidad de evaluaciones coincide con los niveles intermedios de satisfacción. Para la dimensión Instalaciones e Infraestructura, coinciden los criterios de mayor insatisfacción para ambas categorías. De forma general, se logró un grado de satisfacción aceptable en nuestros estudiantes, según el cuestionario elaborado. Pudimos corroborar que la mayor insatisfacción se obtuvo en cuanto a la infraestructura de nuestros locales para el desarrollo de los cursos a distancia.

To evaluate the preliminary remarks about our student's satisfaction level got in the first year in our Virtual Room.The study draws on the descriptive and observational evaluation of the satisfaction level of 40 students in our school since January to December 2010 by means of the application of a test designed by ourselves, taking into account three dimensions: teaching organization, teaching-learning process and installations and infrastructure. Likert's additive scale was used in the evaluation of the test.Most of the students considered themselves be satisfied with the virtual room activities. (The more teaching category had the students in postgraduate degree), more dissatisfied were them in general. In the case of the teaching organization, a great satisfaction was reached; in the case of the teaching-learning process, the more satisfaction was in undergraduate students; and almost all the students were dissatisfied with the installations and infrastructure.In general, there was an acceptable grade of satisfaction in the students according with the test. Most of the dissatisfactions were in the case of the dimension of installations and infrastructure.

A Seven-Year Panel Study on North Korean Defectors Perception and Satisfaction on Life in South Korea / 신경정신의학

OBJECTIVES: North Korean defectors' comprehension of South Korean society and satisfaction with their lives in South Korea both symbolize their adaptation to their new society. The current report is an analysis of three serial panel studies of 200 North Korean defectors who entered South Korea in 2000. METHODS: From February 2009 to March 2009, we interviewed 121 defectors face-to-face. RESULTS: The results showed that the participant's satisfaction level had been relatively well-maintained, and their understanding of the South Korean culture and language had increased. However, their attitudes toward fellow North Korean defectors had worsened. Their satisfaction level with government support for medical care was very low. Gender, age, level of education in North Korea, Communist Party membership, completion of military service, and current employment status had significant influences on their interpretation and understanding of South Korea. CONCLUSION: The results suggest creating North Korean defector self-help groups, strengthening the medical support system, developing programs tailored according to defectors' different backgrounds, gender, age, and educational levels, as well as increasing South Koreans' awareness of these North Koreans through a appropriate campaign, will be necessary for the peaceful unification of the Korean Peninsula.

Evaluación de la función docente según el desempeño de los profesores y la opinión estudiantil / Evaluation of the teaching function related to the professor performance and the student criterion

OBJETIVO: evaluar la función de los docentes según su desempeño y la opinión de los estudiantes. MÉTODOS: se desarrolló un estudio descriptivo transversal en una muestra de 52 docentes y 210 alumnos escogidos por medio del muestro aleatorio estratificado. En la determinación del desempeño docente se aplicó una encuesta. En la evaluación de la satisfacción de estudiantes se empleó un cuestionario adaptación del propuesto por Camino 2001. RESULTADOS: 30,8 por ciento de los docentes del área básica han recibido cursos de capacitación docente y 17,3 por ciento de preclínica poseen Maestría en educación. En básica predominó el nivel de conocimiento regular para los conceptos de ejecución y evaluación y en preclínica el nivel de conocimiento en planificación, ejecución y evaluación fue bueno. La estrategia de enseñanza más empleada en básica fue la clase magistral y en preclínica los seminarios y mapas conceptuales. La necesidad de conocimiento principal manifestada en básica se refiere a evaluación, en preclínica a elementos de ejecución y estrategias. En la evaluación de la satisfacción de los estudiantes con la docencia recibida según la planificación, predominó en básica el grado de mediana satisfacción, en preclínica 51,7 por ciento de los estudiantes refirieron alta satisfacción. Sobre la ejecución y estrategias de enseñanza, en básica prevaleció el grado de mediana satisfacción, en preclínica un alto grado. De la evaluación, en ambas áreas resaltó el grado de mediana satisfacción. De la motivación al aprendizaje y amplitud de cobertura de expectativas hubo prevalencia del grado de mediana satisfacción en básica y en preclínica alta satisfacción. CONCLUSIONES: La función docente a partir de las estrategias referidas, radica en un patrón de transmisión de conocimientos y no en su producción, se descuida la mediación y motivación para la producción de conceptos principalmente en el área básica.

OBJECTIVE: to inquire into the training's need of students on some contents or educational tools to improve its performance. METHODS: authors made a cross-sectional and descriptive study in a cohort of 52 teachers and in 210 students selected by means of a stratified randomized sampling. In assessment of educational performance a survey was applied. In evaluation of student satisfaction we used an adaptation questionnaire of that proposed by Camino 2001. RESULTS: the 30,8 percent of professors from basic area had received training teaching courses and the 17,3 percent from pre-clinic had a Education Master's degree. In the basic area there was a predominance of regular knowledge level for carrying out and evaluation features, and in the pre-clinic area, the planning, carrying out and evaluation knowledge was good. The more used education strategy in the basic area was the masterly class, and in the pre-clinic one were the seminars and the conceptual maps. The need of main knowledge expressed in the basic area make reference to evaluation, in the pre-clinic one, to carrying out and strategies elements. In the evaluation of student satisfaction with the education received by planning, in the basic area predominated a medium degree, in pre-clinic one, the 51,7 percent of students made reference to a high level of satisfaction. About the teaching carrying out and the strategies in the basic one prevailing a medium degree of satisfaction, in the pre-clinic one there was a high level. About evaluation, in both areas there was a marked level of medium satisfaction. From motivation to learning and the expectation coverage in basic area a medium level of satisfaction prevailed, and in the pre-clinic one there was a high level of satisfaction. CONCLUSIONS: Teaching function from the mentioned strategies is based on a knowledge transmission pattern and not in its production. Mediation and motivation for features production mainly in the basic area are neglected.

Analysis of Present Status as Blood Donation Center of Hospital Blood Banks and Satisfaction Level with the Korean Red Cross / 대한수혈학회지

BACKGROUND: Blood supply in Korea has been unstable in more than a year because transfusion-related infection was repeated in patients receiving blood that the Korean Red Cross Blood Center (KRCBC) had supplied. The purpose of this study is to contribute to stable and efficient blood supply in our country by analysis of present status of hospital blood banks as blood donation center and their satisfaction levels with the KRCBC. METHODS: From July to August 2004, we performed questionnaire survey in 129 hospital blood banks that the KRCBC issued donor card in 2003. Among them, 73 hospitals replied and we analyzed them. RESULTS: Fifty-one (69.8%) among 73 hospital blood banks collected less than 100 cases of blood donation in 2003 and 16 of them collected no blood component. Satisfaction level with KRCBC was only 1.8 in hospitals less than 300 beds. Improvement in the delivery of blood components and blood testing of donated blood were in highest need among all areas of services supplied by KRCBC. Hospitals more than 1,000 beds answered that they would not transfer the collection service to KRCBC no matter how NAT be performed in all donated blood because of the directed and autologous donation of their hospitals. CONCLUSION: Satisfaction level of Hospital blood banks in Korea with blood services of KRCBC was rated below average, especially in hospitals less than 300 beds. It is important that the government should be the subject of national blood services and suggest appropriate schemes such as national audit program through close cooperation with the KRCBC and hospitals.