Evaluation of skill gaps of health-care leaders in Indian public and private sectors

Background: Indian health care is experiencing a significant shift in terms of requirement of resources and changing demographic pattern. The customer-oriented and quality conscious competitive environment has intensified the need for healthcare organizations to attain higher levels of organizational performance. Competencies of health-care leaders play a pivotal role in deciding the organizational development and strategic growth. A cross-sectional study of select health-care leaders’ of India was done from various hospitals and other health delivery agencies to identify and analyze the gaps in competencies. Objectives: The study objectives were to identify the existing leadership competencies of private and public health-care executives, assess and compare these competencies against standardized leadership models, and recommend key competencies for Indian leaders. Materials and Methods: A cross-sectional study was carried out amidst health-care leaders of India so as to assess their leadership competencies. Health-care leaders of India were identified after focused group discussion and senior health-care leaders such as Directors, Deans, CEOs, and Principals were shortlisted for this study. Two structured questionnaires were administered to health-care leaders of various hospitals in India. The ratings in the questionnaire were on a Likert scale ranging from very poor to excellent. Respondents were asked to self-evaluate various competencies and the same was analyzed using the SPSS statistical software. Interpretation of results of data analysis was done. Ethics Committee Clearance was taken from the institute where the study was done. Results: A total of 300 questionnaires were sent of which 106 questionnaires were completed and returned back by select health-care leaders, 78 were doctors and 28 were nursing executives. The study has been able to identify deficiencies in the perceived “existing competency” and “required competency” levels in the selected competencies amidst public and private sector health executives. Conclusion: The findings of this study suggest that there is deficiency in perceived “existing competency” and “required competency” levels in the selected competencies of health-care leaders both from private and public sectors. Indian health-care leaders are operating at operational level and have not graded themselves highly in transformational roles. There is a need for training to bridge the competency gap of Indian health-care leaders both in public and private sectors.

Practice and consideration of strategy based evaluation index system in hospital discipline construction / 中华医院管理杂志

Discipline construction plays an important role in the sustainable development of hospitals, and the scientific and normative discipline construction index system will effectively empower development of hospital disciplines .In this consideration , the hospital has developed an evaluation index system of hospital disciplines construction according to hospital development strategy , for evaluation of the disciplines.The authors hold that the key factor of discipline construction lies in technological innovation , research and education , and the indexes should adhere to the strategic orientation , pay attention to process guidance and establish the effective encouraging system with incentives .

Perception of performance and importance to consumers agro-industry of family companies in the northern region of Rio Grande do Sul state / Percepção de desempenho e importância para consumidores de agroindústrias familiares na região norte do Rio Grande do Sul

ABSTRACT: The aim of this study was to identify the strategic direction of agroprocessing enterprises and the level of compliance with consumer requirements, as well as the position of agro-industry enterprises in relation to their primary competitors. To this end, a survey was performed, which included nine family agro-industry enterprises from the Northern region of Rio Grande do Sul (RS) and their respective buyers. For this research, the Importance-Performance Matrix methodology described by SLACK (2002) was used. The strategy of the analyzed agro-industry enterprises relies on differentiation, presenting most of the items studied in accordance with consumers’ demands. Consequently, they are not at a disadvantage to their competitors in most criteria that consumers consider fundamental at the time of purchase.

RESUMO: O objetivo desta pesquisa é identificar qual a orientação estratégica das empresas agroindustriais e o nível de conformidade com as exigências dos consumidores, bem como, qual sua posição em relação aos principais concorrentes. Para tanto, foi realizada uma pesquisa com nove agroindústrias familiares da Região Norte do Rio Grande do Sul (RS) e seus respectivos compradores. Para esta pesquisa foi utilizada a metodologia da matriz Importância X Desempenho de SLACK. A orientação estratégica das agroindústrias analisadas é a a diferenciação, apresentando na maioria dos itens estudados conformidade com as exigências dos consumidores. Ou seja, a posição das mesmas não está em desvantagem com seus concorrentes para a maioria dos critérios considerados fundamentais para os consumidores na hora de optar pela compra.