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Psicol. teor. pesqui ; 25(3): 297-305, jul.-set. 2009. tab
Article in Portuguese | LILACS | ID: lil-533419

ABSTRACT

Reconhecendo-se a importância que o ambiente de trabalho tem para a saúde mental, o objetivo desse estudo foi investigar a relação entre a síndrome de burnout e as fontes de desgaste físico e emocional no setor de transporte coletivo urbano da cidade de Natal. A pesquisa foi realizada com 412 motoristas e cobradores de duas empresas. Para coleta dos dados, aplicaram-se dois questionários e uma ficha sociodemográfica. O primeiro, construído e validado durante a pesquisa, investigou as fontes e o segundo, a síndrome. Entre os resultados, confirmou-se a prevalência da síndrome e que a principal fonte de desgaste físico e emocional que a prediz é o fator referente a conflitos de valores e ausência de equidade no ambiente de trabalho.


Recognizing the importance that the work environment has on the mental health, the objective of this study was to investigate the relationship between the burnout syndrome and the sources of physical and emotional exhaustion in the urban public transport system in the city of Natal. The research was carried out with 412 professional drivers and moneychangers of two enterprises. To collect the data, two questionnaires and a social-demographic form were applied. The first questionnaire, developed and validated during the research, evaluated the sources of burnout, while the second questionnaire evaluated the factors of the referred syndrome. The results showed the prevalence of the burnout syndrome and that the main source of emotional and physical exhaustion that predicts it is a factor about conflicts of values and lack of equity at the workplace.


Subject(s)
Humans , Male , Occupational Diseases , Occupational Health , Transportation , Work
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