Exploration and practice of constructing medical-rehabilitation integration working mode in rehabilita-tion hospital under new circumstances / 现代医院

Driven by multiple factors such as policy incentives,enhanced economic capacity of residents,aging popula-tion,and medical system reform,China's rehabilitation industry has been in a rapid development stage where opportunities and challenges coexist.Various rehabilitation hospitals urgently need new development thinking on how to seize the new opportunities for the development of rehabilitation medicine,give full play to the benefits of high-quality rehabilitation medical resources,and deal with the development of rehabilitation institutions under the new situation.Taking the tertiary rehabilitation hospital where the authors work as an example,this paper deeply analyzes the practical difficulties and challenges faced by the development of reha-bilitation hospital under the new circumstance,further explores the construction of a new working mode based on people-oriented and medical-rehabilitation integration.It also briefly summarizes the beneficial experiences and practices in the reform of rehabili-tation service models,and elaborates on the periodic achievement,so as to provide a meaningful reference for the majority of re-habilitation hospitals to plan and practice high-quality development and reform.

Abibliometric analysis of the current state of research on project management practices in hospital management / 现代医院

Objective To explore the research dynamics and hotspots of project management in the field of hospital man-agement,and analyze the contents that still need to be improved,so as to provide references for the subsequent research,and provide hospital managers with practical experience in hospital management.Methods Based on the PubMed database,we used the citexs data analysis platform to analyze the literature and big data from January 2012 to December 2022 on the application of project management in the field of hospital management.Results The effective literature was retrieved from 4236 articles,and the analysis found thatthe annualnumberofpublicationsinthisfield hasbeenincreasing,2021 sawthe highestannualnumberof 573 articles,and the fastest growth rate was 20.36% in 2017.The country with the most publications is the United States(1 546 articles,36.5% ),the research institution with the most publications is Monash University,Australia,the journal with the most publications is BMJ Open(124 articles),and the key words with the highest frequency of occurrence in the retrieved literature are quality improvement,primary care improvement,covid-19,telemedicine.Conclusion The research in this field has been rapidly developed and is in a fast rising phase.In almost every organization and industry,the share of project management or"projectization"is increasing,and project management has become an important part of hospital management research and prac-tice.In the context of building a modern hospital management system,the application of project management to hospital manage-ment is an effective means of improving the level of fine hospital management.

Practice and thinking of hospital grade evaluation under modern hospital management system / 现代医院

Hospital evaluation is a method of hospital quality and safety management,which aims at strengthening the quality of medical services,improving the scientific management level of hospitals,and promoting the standardized,normative,scientific and modern development of hospitals.By summarizing the practice of hospital evaluation,it is recommended to apply the hospital evaluation methods,total quality management concepts,and continuous improvement concepts to routine work,and combine them with the modern hospital management system to provide reference value for the tertiary evaluation of hospitals and medical quality and safety management.

International Comparison of Modern Hospital Operation and Management Mode and Analysis of Typical Cases in China / 中国医院管理

Optimizing operation management mode is the core task to promote the high-quality development of public hospitals.Drawing on the typical experiences and practices of operation and management of representative in-ternational hospitals in the United States,the United Kingdom,Singapore and West China Hospital of Sichuan Univer-sity,Shanghai Jiao Tong University School of Medicine Affiliated Xinhua Hospital,Jilin University China-Japanese Union Hospital of Jilin University,and carrying out a full range of comparative analyses.Put forward the new situation of China's public hospital operations and management to establish a"big operations management"concept.By iden-tifying the operation management role,rationalizing the operation management organization structure and training operation management compound talents to discuss stablishing a committee system,integrating multi-departmental resources to form a scientific and sound problem identificaiton,feedback,consultation and improvement of working mechanism,and promote the high-quality development of publit hospitals.

The trend, problems discovered, and enlightenment to hospital management of medical insurance fund unannounced inspection / 中华医院管理杂志

The rational use of medical insurance fund(MIF) plays an important role in promoting the high-quality development of public hospitals, and the supervision of MIF is in a trend of under the rule of law, normalization, professionalization and standardization, and unannounced inspection will become the norm. The authors systematically analyzed three main trends of MIF unannounced inspections, namely, gradually increasing intensity, constantly innovating methods, and increasingly serious consequences. The problems exposed in unannounced inspections were sorted out from five dimensions: form of results, severity, scope of attribution, subjective intention, and regulatory screening ideas. The enlightenment of MIF unannounced inspections to hospital management was explored from four aspects: compliance awareness, organizational system, fine management, and daily supervision. It was proposed that public hospitals should transform their roles and positions, improve the working mechanism of departmental collaboration, and achieve fine management in policy understanding, system formulation, process design, information support, data governance, regulatory implementation, personnel training, and performance matching. At the same time, internal simulated unannounced inspections in hospitals should be regarded as a routine work.

Research on Satisfaction Degree of Doctor-patient Communication Quality based on Patient Perception / 中国医学伦理学

Objective sampling method was used to conduct a questionnaire survey on outpatients in two hospitals in Guangdong province in order to evaluate patients’ satisfaction with the quality of medical service. This paper explored the factors that affect patients’ evaluation of medical service quality, and found that patients’ age was negatively correlated with the evaluation of medical service quality. It is suggested that the establishment of friendly medical institutions should be carried out according to the national policy. At the same time, the management mechanism of hospital should be improved, the number of medical service centers for "efficient" should be increased, and the medical service personnel should be regularly trained; carry out medical knowledge education in community, improve the popularization of personal medical knowledge and close the cognitive gap between doctors and patients.

Study on the Impacts of the Professional Background of the Director of Public Hospital on the Economic Operation of Hospital / 中国卫生经济

Objective:To analyze and explain the influences of the professional background of the directors of public hospitals on the economic operation of the hospital,and to provide research support for training compound hospital management talents and improving the relevant policies of public hospital director management.Methods:The fixed effect model was used to conduct a quantitative analysis based on the data of individual directors and hospital economic performance of public hospitals in Guangdong from 2005 to 2018.Results:Compared with hospitals whose directors without clinical medical backgrounds,the medical income,the number of admissions and medical expenditure of the hospitals whose directors with clinical medical backgrounds were lower,and turnover of bed rate was higher,the differences were statistically significant(P＜0.05).Compared with hospitals where the directors had not obtained a degree related to management and did not participate in management training,the asset-liability ratio and management cost of the hospital where the directors had obtained a degree or participated in the training were lower,and the liquidity ratio was higher,with statistical significance(P＜0.05).Conclusion:For the economic operation indicators closely related to clinical work,directors with clinical medical background have a more significant impact because of their advantages in clinical front-line learning and work experience.For the economic operation indicators closely related to asset management,administration and cost management,directors with management learning experience can better reveal and exert their advantages in applying advanced management concepts,methods and tools,and have a more significant impact.

Markov chains in the improvement of hospital patient flows: a bibliometric analysis

Introduction: The management of patient flows influences hospital performance, and Markov chains are used to model them, helping to plan capacity, allocate resources and schedule admissions. Objective: To evaluate the scientific activity related to the application of Markov chains in the improvement of patient flows in hospital institutions. Methods: An observational, descriptive and retrospective bibliometric study was applied; the ScienceDirect database was used. The strategy was divided into three: evolution of the application of Markov chains in hospitals; specifically for management; and for the improvement of patient flows; 520, 331 and 9 documents were located, respectively. Results: Research articles predominated, which accounted for 87.91 % of the scientific production. A total of 58.24 % of the articles were in the area of decision science. An analysis of the journals shows that 85.71 % were located in quartile 1, of which the one with the highest production was the European Journal of Operational Research. Four main lines of research were identified: resource optimization; capacity planning; policy development for activity sequencing; and modeling for improvement and decision making. Conclusions: Future research should focus on collaborative analysis, country-specific productivity and generalization to other international impact databases.

Introducción: La gestión de flujos de pacientes influye en el rendimiento hospitalario. Para su modelación, se implementan las cadenas de Markov que contribuyen a planificar la capacidad, asignar recursos y programar ingresos. Objetivo: Evaluar la actividad científica relacionada con la aplicación de las cadenas de Markov en la mejora de los flujos de pacientes en instituciones hospitalarias. Métodos: Se aplicó un estudio bibliométrico de tipo observacional, descriptivo y retrospectivo. Se utilizó la base de datos ScienceDirect. La estrategia se dividió en tres: evolución de la aplicación de las cadenas de Markov en hospitales, específicamente para la gestión, y para la mejora de los flujos de pacientes. Se localizaron 520, 331 y 9 documentos respectivamente. Resultados: Predominaron los artículos de investigación, los cuales representaron el 87,91 % de la producción científica. El 58,24 % de los artículos se encontraron en el área de la ciencia de la decisión. Un análisis de las revistas evidencia que el 85,71 % se encontró ubicado en el cuartil 1; de ellas, la de mayor producción fue European Journal of Operational Research. Se identificaron cuatro líneas de investigación principales: optimización de recursos, planificación de la capacidad, desarrollo de políticas para la secuenciación de las actividades, y modelación en función de la mejora y toma de decisiones. Conclusiones: Las investigaciones futuras deben centrarse en el análisis de la colaboración, la productividad en función del país y la generalización en otras bases de datos de impacto internacional.

Frequency Weighted Hospitalizations (FWH): a Proposed Indicator to Mitigate Moral Risk in Hospital Management Contracts / Frequência de Internações Ponderadas (FIP): uma Proposta de Indicador para Mitigar o Risco Moral em Contratos de Gestão Hospitalar

In this article, the relationship between the hospital departures indicator, the main indicator for evaluating the performance of hospital management contracts in Bahia, and the incidence of moral hazard in light of Agency Theory was evaluated. Using a qualitative approach based on management contracts and data from the Hospital Admission System (SIH/SUS) in 2019, the performance of three hospitals representing the prevailing management models in the state was compared: direct management, Social Organization (OS), and Public-Private Partnership (PPP). The lower productivity in direct management and the higher frequency of low-complexity hospitalizations in the OS suggest the incidence of moral hazard in service delivery. As a strategy to mitigate this risk, a quantitative indicator is proposed for management contracts, which considers different types of hospitalizations in a weighted manner, based on variables available in the SIH/SUS. Although the inconsistencies in this system limit the specificity and potential of the pro-posed indicator, it is believed that its use can contribute to improving the evaluation of hospital management contracts and enhancing the SIH/SUS database, enabling further study of hospital admission measurement in future research (AU)

No artigo, avaliou-se a relação do indicador "saídas hospitalares", principal indicador de avalia-ção do desempenho de contratos de gestão hospitalar na Bahia, com a incidência do risco moral à luz da Teoria da Agência. Utilizando uma abordagem qualitativa a partir dos contratos de gestão e dos dados do Sistema de Internação Hospitalar (SIH/SUS) em 2019, comparou-se o desempenho de três hospitais que representam os modelos de gestão vigentes no estado: gestão direta, por Organização Social (OS) e por Parceria Público-Privada (PPP). A menor produtividade na gestão direta e a maior frequência de internações de baixa complexidade na OS são evidências que sugerem a incidência de risco moral na prestação do serviço. Como estratégia de mitigação deste risco, propõe-se um indicador quantitativo para os contratos de gestão, que considera de forma ponderada diferentes tipos de internação, a partir das variáveis disponíveis no SIH/SUS. Apesar das inconsistências deste sistema limitarem a especificidade e o potencial do indicador proposto, acredita-se que sua utilização pode contribuir para melhorar a avaliação dos contratos de gestão hospitalar e qualificar a base de dados do SIH/SUS, viabilizando o aprofundamento do estudo da medida da internação hospitalar em novas pesquisas (AU)

Technology for safe care in catastrophic situations: prototype mediated by soft design science research / Tecnologia para seguridad del cuidado en situaciones catastróficas: prototipo mediado por la soft design science research / Tecnologia para segurança do cuidado em situações catastróficas: protótipo mediado pela soft design science research

ABSTRACT Objective: to produce technology that promotes safe hospital care in catastrophic situations. Method: an applied study carried out in a public hospital located in Brazil's Midwest region, between September 2020 and August 2021, using Soft Design Science Research in seven stages: outlining the problem, with descriptive analysis of hospital indicators; explaining the problem as a specific set of requirements, through the application of scales with 108 health professionals and 75 nursing staff, and descriptive and inferential analysis; generalizing the problem, through a scope review to systematize a class of problems; structuring the components of the solution through a workshop guided by design thinking; comparing the specific problem and general requirements to align the solution; defining the solution; building the solution. Results: immersion in the problem revealed outcomes that heralded the worsening of patients' health conditions and the negative perception of workers and managers regarding the safety climate in catastrophic situations, accentuated by the nursing team's dissatisfaction with the support offered by the organization. The projection of this scenario was essential for the systematization of security-enhancing solutions already produced for this purpose, and for carrying out design-oriented experiments in alignment, structuring, prototyping and iteration of the prototype built. Conclusion: a Rapid Response Team has been set up which, in catastrophic situations, makes it possible to intervene when the patient's clinical condition worsens, which helps to increase the survival rate and promotes safety.

RESUMEN Objetivo: producir tecnología que promueva la seguridad del cuidado en la atención hospitalaria en situaciones catastróficas. Método: investigación aplicada realizada en un hospital público ubicado en la región Centro-Oeste de Brasil, entre los meses de septiembre de 2020 y agosto de 2021, mediante la aplicación de la Soft Design Science Research, en siete etapas: perfilamiento del problema, con análisis descriptivo de indicadores hospitalarios; explicación del problema como un conjunto específico de requisitos, mediante la aplicación de escalas con 108 profesionales de la salud y 75 profesionales de enfermería, y análisis descriptivo e inferencial; generalización del problema, mediante revisión de alcance para sistematizar una clase de problemas; estructuración de los componentes de la solución a través de un taller guiado por el design thinking; comparación entre el problema específico y los requisitos generales para alinear la solución; definición de la solución; construcción de la solución. Resultados: la inmersión en el problema reveló resultados que anuncian el empeoramiento de las condiciones de salud de los pacientes y la percepción negativa de trabajadores y gestores sobre el clima de seguridad en situaciones catastróficas, acentuada por la insatisfacción del equipo de enfermería con el soporte ofrecido por la organización. La proyección de este escenario fue fundamental para sistematizar las soluciones que potencien la seguridad, ya producidas para este fin, y para realizar experimentos orientados al diseño, alineación, estructuración, prototipado e iteración del prototipo construido. Conclusión: se formó un Equipo de Respuesta Rápida que, en situaciones catastróficas, permite intervenir ante el empeoramiento de las condiciones clínicas del paciente, lo que favorece el aumento de la tasa de supervivencia y brinda seguridad.

RESUMO Objetivo: produzir tecnologia propulsora de segurança do cuidado na atenção hospitalar em situações catastróficas. Método: pesquisa de natureza aplicada realizada em um hospital público situado na região centro-oeste, Brasil, entre os meses de setembro de 2020 a agosto de 2021, por meio da aplicação da Soft Design Science Research, em sete etapas: delineamento do problema, com análise descritiva de indicadores hospitalares; explicitação do problema como um conjunto específico de requisitos, mediante aplicação de escalas com 108 profissionais de saúde e 75 de enfermagem, e análise descritiva e inferencial; generalização do problema, através de revisão de escopo para sistematização de uma classe de problemas; estruturação dos componentes da solução por meio de workshop orientado pelo design thinking; comparação entre o problema específico e requisitos gerais para alinhamento da solução; definição da solução; construção da solução. Resultados: a imersão no problema evidenciou desfechos que anunciam o agravamento da condição de saúde dos pacientes e percepção negativa de trabalhadores e gestores em relação ao clima de segurança em situações catastróficas, acentuado pela insatisfação da equipe de enfermagem com o suporte oferecido pela organização. A projeção deste cenário foi essencial para sistematização de soluções potencializadoras de segurança já produzidas com esta finalidade, e para a realização de experimentações orientadas pelo design, em alinhamento, estruturação, prototipagem e iteração do protótipo construído. Conclusão: produziu-se um Time de Resposta Rápida que, em situações catastróficas, permite intervir frente ao agravamento de condições clínicas do paciente, o que favorece a ampliação da taxa de sobrevida e é propulsor de segurança.

Los determinantes de la estancia hospitalaria en un hospital universitario de alta complejidad

Objetivo: Establecer y cuantificar los determinantes de la estancia hospitalaria en un hospital universitario de Medellín de alta complejidad de Medellín, entre 2013 y 2018, valorar su importancia y modelar la estancia esperada. Metodología: Estudio observacional analítico retrospectivo de datos agregados. Siguiendo el método paso a paso, se corrieron siete modelos con estancia hospitalaria media como variable dependiente y las respectivas variables independientes: complejidad, oportunidad de apoyos diagnósticos, disponibilidad de insumos, casos de estancia prolongada y capacidad financiera. Se seleccionó el mejor modelo usando los criterios de ajuste Akaike e información Bayesiana, junto con las medidas de significancia global y significancia individual de los coeficientes. Se realizaron pruebas estadísticas de validez del modelo y se calcularon los coeficientes estandarizados. Resultados: Los valores medios de las variables más relevantes y su desviación estándar (de) fueron: estancia hospitalaria media, 8,09 días (de = 0,40); complejidad por consumo de recursos, 1,28 unidades (de = 0,07); apoyos diagnósticos, 90,74 mil estudios (de = 10,05); casos de estancia extrema, 4,36 % (de = 0,70), y complejidad por casuística, 1 (de = 0,03). Significancia global F = 55,2, p< 0,001. Significancia de los coeficientes: complejidad por consumo de recursos, p< 0,01; apoyos diagnósticos y casos de estancia extrema, p< 0,001; complejidad por casuística, p< 0,05. Coeficientes estandarizados: complejidad por consumo de recursos, 0,35; apoyos diagnósticos, 0,35; casos de estancia extrema, 0,26, y complejidad por casuística, 0,24. R2 ajustado 0,82. Conclusión: Los determinantes de la estancia hospitalaria en orden de importancia son: complejidad por consumo de recursos, apoyos diagnósticos, casos de estancia extrema, complejidad por casuística, inventario disponible y ganancias brutas.

Objective: To establish and quantify the determinants of hospital stay in a high complexity university hospital in Medellin between 2013 and 2018, assess their importance, and model the expected length of stay. Methodology: Retrospective analytical observational study of aggregate data. While following the method step by step, seven models were used, where mean hospital stay was the dependent variable and the respective independent variables were complexity, timeliness of diagnostic procedures, availability of supplies, cases of prolonged stay and financial capacity. The best model was selected using the Akaike and Bayesian information criterion, along with measures of both overall significance and individual significance of the coefficients. Statistical tests of model validity were performed and standardized coefficients were calculated. Results: The mean values of the most relevant variables and their standard deviation (SD) were: mean hospital stay, 8.09 days (SD = 0.40); complexity by resource consumption, 1.28 units (SD = 0.07); diagnostic procedures, 90.74 thousand studies (SD = 10.05); cases of extremely prolonged stay, 4.36% (SD = 0.70), and complexity by casuistry, 1 (SD = 0.03). Overall significance: F = 55.2, p < 0.001. Significance of coefficients: complexity by resource consumption, p < 0.01; diagnostic procedures and cases of extremely prolonged stay, p < 0.001; complexity by casuistry, p < 0.05. Standardized coefficients: complexity by resource consumption, 0.35; diagnostic procedures, 0.35; cases of extremely prolonged stay, 0.26; and complexity by casuistry, 0.24. Adjusted R2 0.82. Conclusion: In order of importance, the determinants of hospital stay are complexity by resource consumption, diagnostic procedures, extremely prolonged stay, complexity by casuistry, available inventory and gross profit.

Objetivo: Estabelecer e quantificar os determinantes da permanência hospitalar em um hospital universitário de alta complexidade de Medellín, entre 2013 e 2018, valorar sua importância e fazer a modelação da permanência esperada. Metodologia: Estudo observacional analítico retrospectivo de dados agregados. Seguindo o método passo a passo, foram aplicados sete modelos com permanência hospitalar média como variável dependente e as respectivas variáveis independentes: complexidade, oportunidade de apoios diagnósticos, disponibilidade de insumos, casos de permanência prolongada e capacidade financeira. Selecionou-se o melhor modelo usando os critérios de ajuste Akaike e informação Bayesiana, junto com as medidas de significância individual dos coeficientes. Realizaram-se provas estatísticas de validade do modelo e calcularam-se os coeficientes padronizados. Resultados: Os valores médios das variáveis mais relevantes e seu desvio-padrão (DP) foram: permanência hospitalar média, 8.09 dias (DP = 0,40); complexidade por consumo de recursos, 1,28 unidades (DP = 0,07); apoios diagnósticos, 90,74 mil estudos (DP = 10,05); casos de permanência extrema, 4,36 % (DP = 0,70), e complexidade por casuística, 1 (DP = 0,03). Significância global F = 55,2, p < 0,001. Significância dos coeficientes: complexidade por consumo de recursos, p < 0,01; apoios diagnósticos e casos de permanência extrema p < 0,001; complexidade por casuística, p < 0,05. Coeficientes padronizados: complexidade por consumo de recursos, 0,35; apoios diagnósticos, 0,35; casos de permanência extrema, 0,26 e complexidade por casuística, 0,24. R2 ajustado 0,82. Conclusão: Os determinantes da permanência hospitalar em ordem de importância são: complexidade por consumo de recursos, apoios diagnósticos, casos de permanência extrema, complexidade por casuística, inventário disponível e lucros brutos.

Estrategias de dirección para el enfrentamiento a la pandemia de la COVID-19 / Management strategies to cope with COVID-19 pandemic

Las enfermedades infecciosas pueden convertirse en pandemias y constituir emergencias sanitarias. Desestabilizan los sistemas de salud, la vida económica, política, social y medioambiental de un país. En una situación de pandemia, se produce un aumento progresivo de las demandas asistenciales, que responden con la curva epidémica, y exige de los sistemas sanitarios la reorganización de sus recursos en función de la atención a los pacientes. En este trabajo se exponen las principales estrategias de dirección asumidas en el Hospital Militar Central Dr. Luis Díaz Soto en la preparación de la institución para el enfrentamiento a la COVID-19. Una vez esclarecida la tarea, se definió en la institución, la misión, visión, objetivos generales y política de calidad para la asistencia médica en esta situación sanitaria. Se realizaron 3 actividades fundamentales, la creación de un puesto de mando central, la definición de las áreas clasificadas como zona roja y la reorganización de las actividades asistenciales, que incluyó los elementos de garantía de la bioseguridad. Como indicadores hospitalarios para analizar mensualmente el resultado de la actividad asistencial se determinaron el índice de ocupación, el promedio de estadía, la letalidad y la mortalidad bruta y neta. La estrategia de dirección permitió la organización de la institución para el enfrentamiento a la pandemia(AU)

Infectious diseases can become pandemics and constitute health emergencies. They destabilize health systems and the economic, political, social and environmental life of a country. In a pandemic situation, there is a progressive increase in the demand for care, which responds to the epidemic curve and requires health systems to reorganize their resources in terms of patient care. This paper presents the main management strategies adopted at the Central Military Hospital Dr. Luis Díaz Soto in the preparation of the institution to face COVID-19. Once the task was clarified, the institution defined its mission, vision, general objectives and quality policy for medical assistance in this health situation. Three fundamental activities were carried out: the creation of a central command post, the definition of the areas classified as red zones and the reorganization of healthcare activities, which included the elements of biosafety assurance. The hospital indicators used to analyze the results of care activities on a monthly basis included the occupancy rate, average length of stay, case fatality, and gross and net mortality. The management strategy allowed the organization of the institution to face the pandemic(AU)

Restruturação de um hospital geral para o enfrentamento à pandemia Covid-19: o caso do CHC/UFPR / Restructuring of a general hospital to combat the Covid-19 pandemic: the case of CHC/UFPR

Resumo: O enfrentamento a uma pandemia requer que hospitais, estrategicamente, gerenciem o seu espaço, equipe e suprimentos com vistas à oferta segura de ações ao público que atende. O objetivo consistiu em analisar a reestruturação do CHC/UFPR frente à pandemia Covid-19 nos componentes "estrutura", "processo" e "resultado" e suas relações com o ensino, a pesquisa e a assistência. A metodologia empregada foi a pesquisa do tipo Estudo de caso único, realizado no período de junho de 2022 a fevereiro de 2023. O total de 42 profissionais vinculados ao hospital (com ou sem cargo nas funções administrativas e assistenciais multiprofissionais) foram entrevistados por videoaudiogravação (Microsoft Teams), considerados fonte primária dos dados. Dados secundários foram adicionados por meio de coleta documental, oriundos de pastas Computadorizadas do hospital, disponibilizadas por compartilhamento de nuvem digital e impressões da pesquisadora, registradas em Diário de Bordo, oriundo de aspectos que emergissem no decurso das entrevistas. Os dados foram operacionalizados pelo Software MaxQda®, o qual apresentou os segmentos codificados. Para a análise dos dados, utilizou-se a Análise de Conteúdo Temático Categoria (ACTC). A matriz de análise comportou os dados construída à luz da tríade de Avedis Donabedian: Estrutura, Processo e Resultado como referencial teórico e também corresponderam a colunas e linhas horizontais para os elementos Assistência, Ensino e Pesquisa. Obteve-se o total de 1108 Unidades de registro (URs). As três categorias foram expressas por componentes da tríade e estas, desdobradas em subcategorias, a saber: categoria 1: Estrutura (Recursos Humanos, Recursos Físicos; Recursos Tecnológicos, Materiais e insumos; Recursos financeiros e apoio externo); categoria 2: Processo (Protocolos, Fluxos e Dinâmica de atendimento; Atuação profissional) e categoria 3: Resultado (Resultado imediato da reestruturação do CHC; Mudanças no estado de saúde dos indivíduos; Lições aprendidas; Satisfação de expectativas dos trabalhadores; e, Planejamento para o pós-Covid-19). Ante ao exposto, foi possível a proposição de um modelo gráfico de contingenciamento a pandemias. O hospital dentro das suas condições reestruturadas atendeu a demanda conforme o objetivo priorizado pelos gestores. Percebeu-se a tríade "estrutura, processo e resultado" operacionalizada numa engrenagem prática, sem a qual torna ineficiente a missão de uma organização. Embora a atribuição de pesos não tenha sido foco da pesquisa, foi possível perceber que a missão de assistência esteve em evidência ao passo em que o ensino e a pesquisa permearam mais em determinadas subcategorias face a outras. Esta pesquisa pode contribuir ao planejamento de ações que possam vir a ser necessários em situações semelhantes e futuras no cenário de saúde conjecturados na sustentabilidade hospitalar, objetivo comum por muitas organizações. O uso de modelos e planos de contingência a pandemias pode instrumentalizar condutas e tomada de decisões por gestores em crises instauradas em contexto hospitalar.

Abstract: When facing a pandemic, hospitals must strategically manage their space, staff and supplies aiming at the safe offering of actions to the public it attends. The objective was to analyze the restructuring of the CHC/UFPR in the face of the Covid-19 pandemic as to the "structure", "process" and "result" components, and their relationship with teaching, research, and assistance. The methodology used was the single case study research, carried out from June 2022 to February 2023. A total of 42 professionals linked to the hospital (with or without positions in administrative and multidisciplinary care functions) were interviewed via video audio recording (Microsoft Teams), considered the primary source of data. Secondary data were added through documentary collection, from the computerized folders of the hospital, made available through digital cloud sharing and the researcher's impressions, recorded in the Logbook, arising from aspects that emerged during the interviews. The data were operationalized by the Software MaxQda®, which presented the coded segments. For data analysis, it was used the Category Thematic Content Analysis (ACTC). The analysis matrix comprised the data constructed considering the Avedis Donabedian's triad: Structure, Process and Result, as a theoretical reference and it corresponded to columns and horizontal lines for the elements Assistance, Teaching and Research. A total of 1108 Registration Units (URs) were obtained. The three categories were expressed by components of the triad and these were broken down into subcategories, namely: category 1: Structure (Human Resources, Physical Resources; Technological Resources, Materials and inputs; Financial resources and external support); category 2: Process (Protocols, Flows and Dynamics of care; Professional performance) and category 3: Result (Immediate result of the restructuring of the CHC; Changes in the health status of individuals; Lessons learned; Satisfaction of workers' expectations; and, Planning for post-Covid-19). In view of the above, it was possible to propose a graphic model for pandemic contingency. The hospital, within its restructured conditions, met the demand according to the objective prioritized by the managers. The triad "structure, process and result" was operationalized in a practical manner, without which the mission of an organization would become inefficient. Although the attribution of weights was not the focus of the research, it was possible to notice that the assistance was in evidence while teaching and research permeated more in certain subcategories compared to others. This research can contribute to the planning of actions that may be necessary in similar and future situations in the health scenario conjectured in hospital sustainability, a common objective for many organizations. The use of models and contingency plans for pandemics can instrumentalize conducts and decision-making by managers in crises arising in a hospital context.

Sistema de Gestión Hospitalaria para la atención de la pareja infértil. Centro Territorial de Holguín, 2021 / Hospital Management System for the Infertile Couple Care. Holguín Territorial Center, 2021

Introducción: La infertilidad es una enfermedad del sistema reproductivo que altera el equilibrio biológico, psicológico y social de las parejas. En Cuba existe un programa para el tratamiento de la pareja infértil y el Ministerio de Salud Pública incluye en sus directrices implementar las bases organizativas, sistema de trabajo, indicadores, funciones y control que garanticen el perfeccionamiento del Programa para la óptima atención de parejas infértiles, y dentro de esto se incluye confeccionar bases de datos donde se registren las parejas tratadas por este motivo. Objetivos: Implementar un Sistema de Gestión Hospitalaria para la atención de la pareja infértil, en el Centro Territorial de Holguín. Métodos: Se realizó un estudio de desarrollo tecnológico, se confeccionó sobre el sistema de base de datos relacional postgreSQL, se empleó la herramienta Odoo con el objetivo de englobar en un único software todas las prestaciones que necesita la consulta. Se utilizó el lenguaje de programación Python. Resultados: SCAPI, permite gestionar la información de los pacientes y sus historias clínicas, está compuesto por módulos relacionados: configuración general, permite crear los perfiles de usuarios y los permisos para interactuar con el sistema; SCAPI muestra y gestiona toda la información relacionada con la historia clínica digital, la agenda de turnos, medios diagnósticos (estudios de reserva ovárica, espermogramas, ecografías ováricas, estudios hormonales, técnicas de baja y alta tecnología entre otros). Conclusiones: El Sistema de Gestión Hospitalaria para la atención de la pareja infértil, contribuye al objetivo de una mayor calidad de la atención al paciente pues gestiona la información de estos y sus historias clínicas de manera rápida, oportuna y fiable(AU)

Introduction: Biological infertility is a disease of the reproductive system that alters the psychological and social balance of couples. In Cuba there is a program for the treatment of infertile women and the Ministry of Public Health includes in its guidelines to implement the organizational bases, work system, indicators, functions and control that guarantee the improvement of the Program, including databases where couples treated for this reason are registered. Objective: To implement a Hospital Management System for the infertile couple care in the Holguín Territorial Center. Methods: A study of technological development was carried out using postgre SQL relational database system, Odoo tool, and Python programming language. Results: SCAPI allows to manage the information of patients and their medical records; it is made up of modules that are related to each other: the general configuration module which allows you to create user profiles and permissions to interact with the system; the SCAPI module which shows and manages all the information related to the digital medical history, appointment schedules, and diagnostic means (ovarian reserve studies, spermograms, ovarian ultrasound, hormonal studies, low and high technology techniques, among others). Conclusions: Hospital Management System for the care of infertile couples allows managing fast, timely and reliable information on patients and their medical records during care consultations for infertile couples with the aim of achieving a higher quality of patient care(AU)

Analyzing the new culture construction for high-quality development of hospitals / 现代医院

High-quality hospital development calls for high-quality hospital culture.Hospital culture is the core of hospi-tal management,which deeply affects the development direction and operation mode of the hospital,throughout the whole process of high-quality development of the hospital,but also an indispensable component of social culture.This paper discusses and con-siders the definition and value of hospital culture,the dilemma of the ideological level and management level of hospital culture construction,and countermeasures,which provides a reference for hospital management and promotes the high-quality develop-ment of hospitals.

Analysis of the problem of ideological and political education in hospitals under the new situation / 现代医院

There are many problems in the method of ideological and political education in hospitals.This article uses the fish-bone chart method to identify the reasons from five aspects:people,content,environment,methods,and management mechanisms.It conducts an analysis and provides five countermeasures:strengthen talent cultivation and employee education,enrich ideological and political education content,create a good ideological and political education environment,attach impor-tance to the application of educational methods,and build a long-term mechanism and take the hospital where the author works as an example to illustrate the application effect.

Improving the Efficiency of Emergency and Critical Care Platform Based on OKR Mode / 中国医院管理

The shortage of emergency and critical care resources has become increasingly prominent,seriously reducing the quality and safety of care.How to improve the efficiency of the emergency and critical care platform is an urgent problem to be solved.Since 2020,the emergency department of Peking University Third Hospital has achieved an increase of 10%-20%in the annual visits of emergency and critically ill patients,the reduction of the emergency department length of stay and the improvement of survival rate using Objectives and Key Results(OKR)as an advanced management tool.It provides a new paradigm for improving efficiency of emergency department in large general hospitals.

Internal audit of Organ Procurement Organization under the requirements of high-quality development / 器官移植

High-quality development is the primary task of building a socialist modern country in an all-round way. Organ donation and transplantation in China are evolving from high-speed growth to high-quality development, which put forward new requirements for the safe, stable and healthy operation of Organ Procurement Organization (OPO). Safety is the foundation and prerequisite for achieving the goal of high-quality development. As an independent and comprehensive department, internal audit should create new achievements in the new era. The department should include OPO and organ donation into the scope of internal audit, shift the emphasis upon the overall development of organ donation. Besides, it should fully consider the actual situation in different places, conduct all-round, objective and fair evaluation, provide evaluation and consulting services for OPO to properly implement organ donation, and give full play to the supervision and prevention role of internal audit.

Investigation on the demand and management status quo of scientific research assistants in hospitals and analysis of their development path based on the perspective of scientific research managers / 中华医学科研管理杂志

Objective:This study aims to explore the possible development path of hospital research assistants in China based on the cognition of the demand and management status quo from research management personnel in tertiary hospitals.Methods:62 scientific research management personnel from all over the country were surveyed, data about their cognition and the current status of scientific research assistants, that including the willingness of employ, position cognition, eligibility and competence, quantity and efficiency, management implementation, influencing factors and difficulties in team development, were collected and analyzed. Regarding to the practical needs and management status, the results were described by frequency, percentage and average score, and the rank sum test was used to verify whether there was any difference in the employment intention between the management department and the project team in the cognition of the survey subjects.Results:From the perspective of scientific research managers, there is a strong willingness at hospital level to employ the research assistant, positions require applicants with bachelor′s degree or above in medicine or other related majors. The most urgent needs are management of project funds, equipment and consumables, research integrity and ethics.The interviewees who work with research assistants think that the effect of research assistants on improving scientific research efficiency is obvious.However, the percentage of formulation of research assistants management measures is less than 40%, and the percentages of uniformly organized training and assessment are relatively low. There are still problems and challenges, such as incomplete cognition of the positioning and function, incomplete functional and vocational system, imperfect incentive mechanism and insufficient support for ability cultivation and improvement.Conclusions:It′s necessary to strengthen the top-down design of the development of scientific research assistant team and the construction of career system, improve the management basis and implementation mechanism, supporting resources should be in place, and promote capacity building system in order to develop a long-term mechanism of mutual promotion between the team building of scientific research assistants and the innovation of hospital scientific research management.

Construction and application of the homogenous evaluation index system for public hospital branches / 中华医院管理杂志

Objective:To construct the homogenous evaluation index system for public hospital branches under the background of high-quality development, providing reference for improving the homogenization level of public hospital branches.Methods:By analyzing literature, relevant policies and the management practices of the public hospital branches, a preliminary screening index system for homogenization evaluation of public hospital branches was constructed. Two rounds of Delphi method were used to screen homogenization evaluation indicators for public hospital branches and determine the weights of the indicators. Taking the branches of a tertiary hospital as an example, the indicator system was empirically applied.Results:The homogenization evaluation index system for public hospital branches included 4 first level indicators, 8 second level indicators and 21 third level indicators. The weights of the first level indicators of medical homogeneity, management homogeneity, emergency conversion and satisfaction were 51.33%, 23.16%, 9.00% and 16.51%, respectively. Through empirical application, the homogenization coefficient of the public hospital branche was 0.833 5.Conclusions:The homogenization evaluation index system for public hospital branches was in line with the goals of the construction and development of multiple campuses of one hospital for public hospital. Indicators with low homogenization coefficients were the shortcomings of homogenization in hospital branches. This indicator system provided measurement standards and improvement directions for the homogenization of medical and management in hospital branches.