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1.
Interdisciplinaria ; 38(2): 116-133, jun. 2021. tab
Article in Spanish | LILACS-Express | LILACS | ID: biblio-1279211

ABSTRACT

Resumen Este artículo sistematiza la experiencia de perfilado de personas usuarias de los servicios sociales de Pamplona, ciudad al norte de España. Tras un año de trabajo, el equipo multidisciplinar del programa ha logrado perfilar la población atendida e identificar los criterios de atención y la frecuencia del seguimiento. El resultado ha sido la clasificación de tres programas de atención: (1) programa de incorporación con atención básica, (2) programa de acompañamiento socioeducativo y (3) unidad de apoyo psicológico. En cada uno de estos programas se identifican hasta siete tipos distintos de perfiles psicosociales. A partir de esta estructura y criterios, se han definido tres grados de intensidad en la atención: alta, media y baja, que requieren metodologías de acompañamiento, seguimiento y frecuencia distintas. Esta experiencia aporta dos resultados con grandes potencialidades para el sector profesional y académico de ámbito psicosocial y socioeducativo. Por un lado, evalúa de manera multidisciplinar el modelo de intervención socioeducativa con las personas en exclusión social. Por otro, sistematiza y comparte un modelo consensuado para la intervención desde los servicios sociales. La literatura internacional y estatal en los campos de la inclusión social comparte retos y desafíos. Por ello, esta sistematización aporta criterios técnicos, bases teóricas, enfoques y metodología que seguro arrojan luz a dilemas profesionales presentes en otros territorios.


Abstract This article systematizes the profiling experience of social service users in Pamplona, a city in northern Spain. The economic crises in Spain had a strong psychosocial impact on people affected by unemployment or job insecurity. After a decade of the serious crisis that started in 2008, at least one out of ten homes in Spain has experienced a mental health disorder or depression. For this reason, an important volume of social service users in Spain accumulate situations of poverty and psychosocial deterioration, especially in the field of social incorporation. This involves a strong pressure on the services with an increasing volume of people with a diversity of needs and psychosocial profiles, ultimately impacting in the fight against poverty and social exclusion. Faced with this situation, the professionals of the Social Services of Pamplona began a multidisciplinary work process to define and systematize the intensity and focus on social service users. 19 professionals (the total of professionals in the area) from different disciplines related to psychosocial and socio-educational care (social educators, social workers, psychologists) participated in this process. After a year of collaborative work, they managed to outline the population and identify support criteria and follow-up frequency. The results introduce the classification of three care programs: (1) incorporation program with basic care, (2) socio-educational support program and (3) psychological support unit. Up to 7 different types of psychosocial profiles were identified in each of these programs. Based on this structure and the criteria, three degrees of care were defined: high, medium and low intensity, which require different support, monitoring and frequency methodologies. This intensity takes into account the level of psychosocial deterioration social service users. To establish these criteria, social work professionals have utilized a variety of diagnostic tools in the intervention areas of employment, health and consumption, care or personal and family situation. They also supported the analysis with a diagnosis of social skills in education and training. Social care professions, such as Psychology or Social Work, were born from the alliance between theoretical baggage and professional practice. The theoretical and methodological support of both professions came through the systematization of interventions carried out by pioneers in the field, the consolidation of evidence-based models and theoretical reflection. This experience provides two results with great potential for the professional and academic ground in the psychosocial and socio-educational field. On the one hand, the evaluation of socio-educational intervention models with people in social exclusion in a multidisciplinary way. On the other, it systematizes and shares a consensual model for intervention from social services. International and local literature in the field of social inclusion share these challenges, hence, this systematization provides technical criteria, theoretical bases, approaches and methodology that will surely shed light on professional dilemmas present in other territories. The social and behavioral sciences provide interesting methods for evaluating practice and redefining procedures. The alliance built on this experience allows important steps to be taken for the social service sector. Experiences such as these can encourage the awakening of other methodological revision and systematization processes, contributing to the necessary debate and discussion on strategy assessment and adaptation of social services to new realities.

2.
Interdisciplinaria ; 38(2): 259-274, jun. 2021. tab
Article in Spanish | LILACS-Express | LILACS | ID: biblio-1279220

ABSTRACT

Resumen Los trabajadores sociales tienen unas elevadas exigencias laborales como consecuencia, entre otros factores, de la excesiva burocratización de las organizaciones de servicios sociales. Ante esta realidad, durante su proceso formativo, los estudiantes de trabajo social deben desarrollar competencias emocionales para hacer frente a estas demandas profesionales que pueden afectar a su bienestar y rendimiento laboral. Se realizó un estudio descriptivo y correlacional de corte transversal del que participaron 187 estudiantes del primer y segundo curso (n = 105 y n = 82, respectivamente) de Trabajo Social de la Universidad de Málaga (España). El 89.30 % eran mujeres y la edad promedio fue de 20.38 años (DT = 3.35). Se desarrolló un modelo de regresión lineal múltiple para evaluar el papel predictor de la inteligencia emocional (atención emocional, claridad emocional y reparación de las emociones) sobre la felicidad subjetiva percibida en estudiantes de trabajo social. La claridad emocional y la reparación de las emociones fueron predictores significativos positivos de la felicidad subjetiva, mientras que la atención emocional fue un predictor significativo negativo. Los estudiantes y futuros trabajadores sociales tienen que entender y manejar sus estados emocionales, de tal manera que les permita tanto afrontar sus propias frustraciones como constituirse en referentes de los usuarios para imponerse a sus dificultades. Se corrobora la necesidad de fomentar la inteligencia emocional entre los estudiantes y futuros trabajadores sociales, ya que esto constituye un factor de protección que puede aumentar su bienestar y concretamente, su felicidad subjetiva. Las experiencias de afecto negativas que sufren los trabajadores sociales demandan planes de estudio en los que se fomente la inteligencia emocional.


Abstract As a result of the excessive bureaucratization of social service organizations, among other factors, social workers have many job responsibilities (López & Chaparro, 2006; Montagud, 2016). Social workers suffer negative experiences and a high psychosocial risk which affect their well-being and work performance (i. e., emotional fatigue, job dissatisfaction, mental overload, burnout, decrease in happiness, ethical conflicts) (Bunce, Lonsdale, King, Childs, & Bennie, 2019; Caravaca, Carrión, & Pastor, 2018; Grootegoed & Smith, 2018; Prada-Ospina, 2019; Sabater, De Armas, & Cabezas, 2019; Urien, Díez, & Osca, 2019; Vallellano & Rubio-Valdehita, 2018). Given this reality, it is very important that Social Work students develop, during their training process, emotional competencies to cope with such professional demands (Bedoya-Gallego, Buitrago-Duque, & Vanegas-Arbeláez, 2019; Stanley & Bhuvaneswari, 2016). The characteristics of the job require knowledge of the mechanisms that influence the welfare of Social Work students in order to incorporate specific training strategies into teaching plans that prepare them to face the high work demands that can affect their welfare and performance (Blakemore & Agllias, 2019; Borrego-Alés, Vázquez-Aguado, & Orgambídez-Ramos, 2020; Fernández-Berrocal & Extremera, 2009). Despite the considerable shortage of research about the implications of emotional intelligence in the field of Social Work, emotional competence has proven to be essential to explain the personal well-being of students and social intervention professionals, characterized by a high burden of work and high rates of psychological distress and burnout (Bae et al., 2020; Esteban, 2014; Mikulic, Crespi, & Radusky, 2015). A descriptive and correlational cross-sectional study was carried out. 187 students of first (n = 105) and second year (n = 82) of the University of Malaga´s Social Work Degree (Spain) participated. 89.30 % of them was women and the average age was 20.38 years (SD = 3.35). A multiple linear regression model evaluated the predictive role of emotional intelligence (attention, clarity and emotional repair) on the subjective happiness perceived in Social Work students. Emotional clarity and emotional repair were significant positive predictors of subjective happiness, while emotional attention was a significant negative predictor. Of the three independent variables, emotional repair was positioned as the strongest predictor of the perception of subjective happiness. This fact corroborates that emotional repair is especially important to predict the levels of subjective happiness and life satisfaction of university students (Cejudo, López-Delgado, & Rubio, 2016; Extremera, Salguero, & Fernández-Berrocal, 2011). High levels of emotional repair are essential for proper psychological functioning and mental health. In this sense, people tend to develop pleasant activities that distract them and therefore contribute to their happiness (Guerra-Bustamante, León-del-Barco, Yuste-Tosina, López-Ramos, & Mendo-Lázaro, 2019). Individuals who can clearly identify their emotions and believe that they can repair their negative moods minimize the impact of stressful events and generate more positive emotions (Extremera et al., 2011). In social workers, emotions can be understood both as a dynamic resource, whose research can protect professionals and users, and as patterns of organizational and professional relationships, in which emotional states are constituted as phenomena that can be managed and controlled during professional practice (O'Connor, 2020). The need to foster emotional intelligence among students and future social workers is confirmed. It constitutes a protective factor that can increase their well-being and, specifically, their subjective happiness. The negative experiences of affection that social workers suffer demand curricula that promote emotional intelligence. The students and future social workers have to understand and manage their emotional states. It allows them both to face their own frustrations and to become referents for the users when they overcome their difficulties.

3.
Estud. Psicol. (Campinas, Online) ; 38: e190088, 2021. tab
Article in English | LILACS, INDEXPSI | ID: biblio-1133861

ABSTRACT

Physical punishment - corporal punishment - of children/adolescents is highly prevalent. The objective of this study was to verify if, in a sample of parents/caregivers, there would be subgroups that would differentiate themselves regarding the behavior of physically punishing the children, in terms of modalities, frequency, body parts of the child affected, and presence of parental anger in the act of punishing, denoting severity levels associated with differences in the psychosocial variables pointed out in the literature as risk factors for physical abuse. A quantitative approach was adopted, with a cross-sectional design and cluster method. The study included 87 parents/caregivers who practice physical punishment. The analyses indicated the existence of three clusters that differed in the level of severity of corporal punishment and some of the psychosocial variables, denoting the importance of developing services/programs to cope with violence against children/adolescents and specific psychosocial intervention strategies.


A punição física - castigos corporais - de crianças/adolescentes é altamente prevalente. O objetivo deste estudo foi verificar se em uma amostra de pais/cuidadores existiriam subgrupos que se diferenciariam quanto ao comportamento de punir/castigar fisicamente os filhos. As modalidades analisadas foram de frequência com que a punição ocorria, de partes do corpo da criança que se punia e de presença de sentimento de irritação/raiva durante o castigo físico, denotando níveis de gravidade associados a diferenças em variáveis psicossociais apontadas como fatores de risco para os abusos físicos. Adotou-se uma abordagem quantitativa, com delineamento transversal e método de clusterização. Participaram 87 pais/cuidadores adeptos a práticas de punição física. As análises indicaram a existência de três agrupamentos que se diferenciaram no tocante à gravidade da punição corporal e em algumas das variáveis psicossociais, denotando a importância de os serviços/programas voltados ao enfrentamento da violência contra as crianças/adolescentes considerarem estratégias de intervenção psicossocial distintas e específicas a cada grupo.


Subject(s)
Punishment , Social Work , Child Abuse , Family Relations
4.
Saúde Soc ; 30(1): e190867, 2021. tab, graf
Article in Portuguese | LILACS | ID: biblio-1290056

ABSTRACT

Resumo Os Serviços de Interesse Geral (SeIG) operacionalizam um tipo de modelo de sociedade, posicionando-se entre as leis de mercado e os mecanismos que atenuam as suas falhas. O planejamento dos Serviços Sociais de Interesse Geral (SeSIG) assume um papel relevante para a (sobre)vivência digna de todos os cidadãos, conferindo-lhes pertença e cidadania através de princípios de acessibilidade e coesão territorial. A primeira parte deste artigo posiciona-se na discussão do conceito de SeIG atendendo às especificidades dos modelos sociais a que respondem e às lógicas de acessibilidade a serviços de saúde que preconizam. Na segunda parte, apresentam-se resultados de trabalho de campo demonstrativos de tipos de constrangimentos na acessibilidade a estes serviços, atendendo ao contexto de crise pós-2008 num sistema urbano de Portugal. A terceira seção cumpre o propósito de discutir os resultados e de apontar linhas conclusivas de resposta à questão inicial. Apesar da ambição inerente aos objetivos dos SeIG, os resultados obtidos no caso estudado atestam que estes propósitos não se concretizaram. Os níveis de acessibilidade à saúde degradaram-se.


Abstract Services of General Interest (SGI) relate to specific societal models, mediating market laws and mechanisms that mitigate their failures. Social Services of General Interest planning plays a relevant role in ensuring quality of life for all citizens, giving them a sense of belonging and citizenship using principles of accessibility and territorial cohesion. The first part of this article focuses on the discussion of the concept of SGI, considering the specificities of the social models they respond to and the logics of accessibility to health services they advocate. In the second part, we present fieldwork results demonstrating types of constraints on accessibility to these services, considering the post-2008 crisis in an urban system in Portugal. The third section fulfills the purpose of discussing the results and pointing out conclusive lines of answer to the initial question. Despite the ambition inherent in the objectives of the SGI, the results prove that these goals were set aside during the crisis. The accessibility to health services decreased, excluding the most vulnerable communities and families.


Subject(s)
Humans , Male , Female , Social Work , Urban Area , Health Law , Resilience, Psychological , Health Services Accessibility
5.
Saúde Soc ; 30(1): e190867, 2021. tab, graf
Article in Portuguese | LILACS | ID: biblio-1252184

ABSTRACT

Resumo Os Serviços de Interesse Geral (SeIG) operacionalizam um tipo de modelo de sociedade, posicionando-se entre as leis de mercado e os mecanismos que atenuam as suas falhas. O planejamento dos Serviços Sociais de Interesse Geral (SeSIG) assume um papel relevante para a (sobre)vivência digna de todos os cidadãos, conferindo-lhes pertença e cidadania através de princípios de acessibilidade e coesão territorial. A primeira parte deste artigo posiciona-se na discussão do conceito de SeIG atendendo às especificidades dos modelos sociais a que respondem e às lógicas de acessibilidade a serviços de saúde que preconizam. Na segunda parte, apresentam-se resultados de trabalho de campo demonstrativos de tipos de constrangimentos na acessibilidade a estes serviços, atendendo ao contexto de crise pós-2008 num sistema urbano de Portugal. A terceira seção cumpre o propósito de discutir os resultados e de apontar linhas conclusivas de resposta à questão inicial. Apesar da ambição inerente aos objetivos dos SeIG, os resultados obtidos no caso estudado atestam que estes propósitos não se concretizaram. Os níveis de acessibilidade à saúde degradaram-se.


Abstract Services of General Interest (SGI) relate to specific societal models, mediating market laws and mechanisms that mitigate their failures. Social Services of General Interest planning plays a relevant role in ensuring quality of life for all citizens, giving them a sense of belonging and citizenship using principles of accessibility and territorial cohesion. The first part of this article focuses on the discussion of the concept of SGI, considering the specificities of the social models they respond to and the logics of accessibility to health services they advocate. In the second part, we present fieldwork results demonstrating types of constraints on accessibility to these services, considering the post-2008 crisis in an urban system in Portugal. The third section fulfills the purpose of discussing the results and pointing out conclusive lines of answer to the initial question. Despite the ambition inherent in the objectives of the SGI, the results prove that these goals were set aside during the crisis. The accessibility to health services decreased, excluding the most vulnerable communities and families.


Subject(s)
Humans , Male , Female , Social Work , Health Systems , Social Participation , Health Services Accessibility
6.
Rev. Psicol. Saúde ; 12(4): 159-174, out.-dez. 2020. ilus
Article in Portuguese | LILACS-Express | LILACS | ID: biblio-1279693

ABSTRACT

Este artigo tem por objetivo discutir o trabalho em equipe e intersetorial nas políticas sociais, na área da Saúde e Assistência Social, que assistem à População em Situação de Rua. A pesquisa empreendida é de natureza qualitativa. Para produção de dados, fez-se uso de entrevista semiestruturada, observação no cotidiano dos serviços e diário de campo. Participaram do estudo 15 profissionais integrantes das equipes dos serviços especializados na assistência à População em Situação de Rua, sendo cinco do Consultório na Rua e 10 do Centro Especializado para População em Situação de Rua. O perfil do público assistido, composto por necessidades complexas e que se estendem aos diversos núcleos profissionais e políticas setoriais, exige outras nuances ao fazer profissional: a imperatividade do trabalho em equipe e intersetorial. Embora imprescindível, tal perspectiva de trabalho colaborativo e em rede enfrenta desafios que comprometem a resolutividade e qualidade da assistência prestada.


This paper aims to discuss team and intersectoral work in social policies, in the field of Health and Social Care, that assist Population in Street Situation. The research carried out is of qualitative nature. For data production, we used a semi-structured interview script, observation of the services, and field diary. Participants were 15 professionals who are part of the teams of specialized services in care of Population in Street Situation, five of them were from the Street Clinic, and ten from the Centre for Population in Street Situation. The profile of the public attending these services, composed by complex needs, which are extended to several professional nuclei and sector politics, print other nuances to professional practice, such as the need for team and intersectoral work, which, although indispensable, face challenges that compromise the quality and resolution of the care provided.


Este artículo objetivó discutir el trabajo en equipo e intersectorial en las políticas sociales, en el área de la Salud y Asistencia Social, que asisten a la Población en Situación de Calle. Esta investigación tiene naturaleza cualitativa. Se utilizó entrevista semiestructurada, observación del cotidiano de los servicios y uso de diario de campo. Participaron del estudio 15 profesionales miembros de los equipos de los servicios especializados en asistencia a la Población en Situación de Calle, siendo cinco del Consultorio en la Calle y diez del Centro Especializado para la Población en Situación de Calle. El perfil del público asistido, compuesto de necesidades complejas y que se amplían a los diversos núcleos profesionales y políticas sectoriales, imprime otros matices al hacer profesional, como el imperativo del trabajo en equipo e intersectorial, que, aunque sean esenciales, enfrentan desafíos que comprometen la resolución y calidad de la asistencia proporcionada.

7.
Article | IMSEAR | ID: sea-204783

ABSTRACT

The study was conducted to provide information on students Willingness to Pay (WTP) for social services provided by tree species on the campus of the Federal University of Agriculture Makurdi (FUAM), Benue State, Nigeria. Random sampling technique was used to select 200 students from 10 Departments of the University. The semi-structured questionnaire was used to obtain data from the students. Vegetation survey was conducted to indentified tree species present in the selected colleges. The result of the study shows that Albizia zygia was the dominant tree species on the campus. Majority of the students (86.5%) were willing to pay (WTP) for social services of the tree species while (23.5%) were not WTP. Provision of shade (WMS= 4.19>3.00) and beautification (WMS=3.64>3.00) were the most social services provided by tree species. The mean amount the students were WTP for social tree services was N46 per month. Sex of the students differed significantly (P<0.05) from their WTP for the trees social services. Also, there was a significant difference (P<0.10) between the students level of study and their willingness to pay for the trees social services. The major reasons responsible for the insufficiency of trees on the campus as stated by the students were clearance for construction purposes (WMS4.15>3.00) and bush burning (WMS=3.62>3.00). It was recommended that harnessing of human, financial and material resources to address issues of sustainability of forest goods and services on the campus of FUAM should be prioritized. School administration, Departmental Staff and students should promote tree planting on campus.

8.
Gerais (Univ. Fed. Juiz Fora) ; 12(1): 125-141, jan.2019.
Article in Portuguese | LILACS | ID: biblio-968269

ABSTRACT

A atuação do psicólogo no campo da Assistência Social constitui um importante elemento para a discussão da atuação desse profissional nas políticas sociais no Brasil. O presente estudo objetivou compreender a atuação e os desafios enfrentados por psicólogos inseridos nos Cras de uma cidade do Rio Grande do Sul. Trata-se de uma pesquisa de caráter qualitativo e exploratório que contou com a participação dos cinco psicólogos que atuavam nos Cras da cidade. O procedimento para coleta de informações foi a entrevista semiestruturada. Com a análise de conteúdo, identificouse que os participantes descreveram sua atuação como vinculada principalmente a atividades grupais, atendimento psicossocial e visitas domiciliares. Os desafios mostraram-se presentes no cotidiano de trabalho, envolvendo a formação profissional, alta rotatividade dos psicólogos, problemas de estrutura física, escassez de recursos materiais e pessoais e baixo investimento do Poder Público.


The performance of the psychologist in the field of Social Assistance is an important element for the discussion of this professional's performance within the social policies in Brazil. The present study aimed to understand the performance and the challenges faced by psychologists inserted in the Cras of a city of Rio Grande do Sul. This is a qualitative and exploratory research, with the participation of the five psychologists who worked in the Cras of the city and responded to a semi-structured interview. From the content analysis, it was identified that the participants described their performance as linked mainly to group activities, psychosocial care and home visits. Challenges were shown in daily work, involving professional training, high turnover of psychologists, problems of physical structure, scarcity of material and personal resources, and low investment of the public power.


Subject(s)
Professional Practice Location , Psychology, Social , Social Work , Working Conditions , Acting Out
9.
Serv. soc. soc ; (133): 515-529, set.-dez. 2018.
Article in Portuguese | LILACS-Express | LILACS | ID: biblio-962685

ABSTRACT

Resumo: O artigo explicita alguns aspectos da questão étnico-racial no contexto da sociedade brasileira na contemporaneidade e busca apreender como a intervenção protagonizada por várias mulheres negras, ativistas na luta contra o racismo, que ingressaram na profissão, principalmente a partir de 1980, legitima o debate efervescente na vida cotidiana. Apreender as assimetrias de raça/cor e o modo como o racismo opera é condição primordial para a efetivação do Projeto Ético-Político do Serviço Social.


Abstract: The article clarifies some aspects of the ethnic-racial issue in the context of Brazilian society in contemporary and seeks to apprehend as the intervention starring by several black women, activists in the fight against racism, who entered the profession, mainly from 1980, legitimizes the debate, effervescent in everyday life. Apprehending the asymmetry of race/color and the way in which racism operates is a prime condition for the effective ethical-political project of Social services.

10.
Cad. Bras. Ter. Ocup ; 26(2): 489-500, Apr.-June 2018. tab, graf
Article in English | LILACS-Express | LILACS | ID: biblio-984080

ABSTRACT

Abstract The population that finds on the streets an alternative for their own survival and for sorting out their identities, is marked by a number of disruptions and violation of rights, resulting in vulnerability processes and social disaffiliation, given the current socioeconomic conditions and the neoliberal rationality. There is a need of innovative work that can add different sectors and knowledge, which defend the strengthening of a support network and services that aims the enfranchisement of the individuals, promote social participation and respect their diversity. Therefore, it is reported the experience of an extension project that promoted creative strategies to operate with the homeless from an arts and culture perspective. In order to do so, the weekly activities workshops promoted experimentations for the participants, aiming to express their potentialities, from the themes and requests relevant to the group, producing art, dynamics, and products that reflected the culture of the streets. Sensitive displacements were produced, noticeable to those involved, making the participants protagonists of their own expressions. The encounters took on creative proportions and composed new experiences of occupational therapeutic formation and practices in the social field. In defense of respect, appreciation of the human dimensions and capacities, especially of the groups in a vulnerable situation, associated with actions that aim to promote and extend their human and social rights.


Resumo A população que encontra nas ruas uma alternativa para sua sobrevivência e ordenação de suas identidades é marcada por inúmeras rupturas e violações de direitos, resultando em processos de vulnerabilidade e desfiliação social, dada as condições socioeconômicas e a racionalidade neoliberal vigente. Vimos a necessidade de trabalhos inovadores que possam agregar diferentes setores e saberes, que defendam o fortalecimento de rede de apoio e de serviços, que objetivem a emancipação dos sujeitos, promovam participação social e respeitem sua diversidade. Assim, relata-se a experiência de projeto de extensão que promoveu estratégias criativas para a atuação junto à população em situação de rua, a partir da arte e da cultura. Para tanto, as oficinas de atividades, realizadas semanalmente, promoveram experimentações aos participantes visando à expressão de suas potencialidades, a partir dos temas e demandas pertinentes ao grupo, produzindo arte, dinâmicas e produtos que refletiram a cultura da rua. Foram produzidos deslocamentos sensíveis, perceptíveis aos envolvidos, tornando os participantes protagonistas de suas expressões. Os encontros tomaram proporção criativa e se constituíram em novas experiências de formação e práticas terapêuticas ocupacionais no campo social. Na defesa do respeito, da valorização das dimensões e capacidades humanas, em especial de grupos vulneráveis, associadas às ações que buscam promover e ampliar seus direitos humanos e sociais.

11.
Barbarói ; (51): 113-132, 2018. ilus
Article in Portuguese | LILACS, BVSF | ID: biblio-1016502

ABSTRACT

Este trabalho apresenta reflexões sobre o fenômeno do suicídio na adolescência, a partir da análise dos processos de trabalho de Assistentes Sociais residentes de um Serviço de Emergência do SUS. Este estudo surge pela necessidade de qualificar metodologias de trabalho condizentes com os princípios profissionais e éticos do Serviço Social e Saúde Mental. Trata-se de um estudo descritivo com abordagem qualitativa, constituído por seis Assistentes Sociais, sendo três ex-residentes do Programa de Residência Multiprofissional em Saúde com ênfase em Intensivismo, Urgência e Emergência e três Assistentes Sociais do Hospital Santa Cruz. A coleta de dados foi realizada através de entrevista semiestruturada entre os meses de março e junho de 2018. Descobriu-se que 83% das profissionais realizaram atendimentos no Serviço de Emergência e 67% realizaram intervenções diretas com adolescentes com tentativa ou ideação suicida. Desvendou-se o fluxo de atendimento destes casos como o acolhimento, planejamento, encaminhamentos e o monitoramento do paciente, atribuindo a qualificação do atendimento ao aprimoramento profissional decorrente do Programa de Residência Multiprofissional em Saúde.(AU)


This work presents reflections on the phenomenon of suicide in adolescence, from the analysis of work processes of social workers, residents of an Emergency Service of SUS. This study arose the need to qualify work methodologies are consistent with the professional and ethical principles of Social Work and Mental Health. It is a descriptive study with a qualitative approach, consisting of six social workers, being three former residents of Multiprofessional Residency Program in health with emphasis on intensive, Urgency and Emergency and three Social Workers of the Santa Cruz Hospital. The data collection was performed through interviews between the months of March and June 2018. It was discovered that 83% of professionals made visits to the emergency room and 67% underwent direct intervention with adolescents with suicidal ideation or attempt. It revealed that the flow of treatment of these cases as the host, planning, referrals and monitoring the patient, assigning the qualification of customer service professional improvement due to the Multiprofessional Residency Program in Health.(AU)


Este trabajo presenta reflexiones sobre el fenómeno del suicidio en la adolescencia, a partir del análisis de los procesos de trabajo de Asistentes Sociales residentes de un Servicio de Emergencia del SUS. Este estudio surge por la necesidad de calificar metodologías de trabajo acorde con los principios profesionales y éticos del Servicio Social y Salud Mental. Se trata de un estudio descriptivo con abordaje cualitativo, constituido por seis asistentes sociales, siendo tres ex residentes del Programa de Residencia Multiprofesional en Salud con énfasis en Intensivismo, Urgencia y Emergencia y tres Asistentes Sociales del Hospital Santa Cruz. La recolección de datos fue realizada a través de una entrevista semiestructurada entre los meses de marzo y junio de 2018. Se descubrió que el 83% de las profesionales realizaron atendimientos en el Servicio de Emergencia y el 67% realizaron intervenciones directas con adolescentes con intento o ideación suicida. Se desveló el flujo de atención de estos casos como la acogida, planificación, encaminamientos y el monitoreo del paciente, atribuyendo la calificación de la atención al perfeccionamiento profesional resultante del Programa de Residencia Multiprofesional en Salud.(AU)


Subject(s)
Humans , Adolescent , Social Work , Suicide, Attempted , Adolescent , Emergency Services, Psychiatric , Suicidal Ideation , Suicide , Mental Health , Social Workers
12.
Pesqui. prát. psicossociais ; 12(2): 439-452, ago. 2017.
Article in Portuguese | LILACS | ID: biblio-895281

ABSTRACT

Apresentamos neste trabalho reflexões e análises advindas de uma pesquisa-intervenção do tipo qualitativa e de caráter comunitário em que se aliam psicologia social de base sócio-histórica e musicoterapia social comunitária. O artigo trata da música como mediadora de encontros em um Centro de Referência de Assistência Social (CRAS) situado na região metropolitana de Curitiba. A música como mediadora de encontros pôde constituir um tipo de experiência coletiva, criativa, afetiva, polissêmica e polifônica. A música é compreendida como processo e produto humano, possibilitando abertura de espaços para criação e fortalecimento de laços sociais. Os resultados apontam, nesta experiência, um aumento da potência de existir dos participantes e a criação de um processo coletivo na construção de um NÓS, inaugurando modos de agir, pensar e sentir.


In the present paper we introduce analysis and considerations resulting from a qualitative intervention-research with community character, where social psychology based on social historical psychology is linked to social community music therapy. In it, music is treated as a mediator agent in meetings at a Social Services Center in the metropolitan area of Curitiba. As a mediator agent, music was able to configure a type of creative, affective, polysemic and polyphonic collective experience. Music is seen as a process and human product allowing the opening of spaces for the creation and strengthening of social ties. The results point out in this experience an increase in the participants' existing power and the creation of a collective process in the construction of a WE, inaugurating ways of acting, thinking and feeling.


En el presente trabajo presentamos análisis y consideraciones resultantes de una investigación-intervención cualitativa con carácter comunitario, donde la psicología social basada en la psicología socio-histórica está vinculada a la musicoterapia comunitaria. En el trabajo, la música es tratada como mediadora en las reuniones de un Centro de Servicios Sociales en la área metropolitana de Curitiba. Como mediadora, la música fue capaz de configurar un tipo de experiencia colectiva creativa, afectiva, polisémica y polifónica. La música es vista como un proceso y producto humano que permite la apertura de espacios para la creación y fortalecimiento de los lazos sociales. Los resultados apuntan en esta experiencia un incremento en el poder existente de los participantes y la creación de un proceso colectivo en la construcción de un NOSOTROS, inaugurando modos de actuar, pensar y sentir.


Subject(s)
Music , Psychology, Social , Social Work , Social Workers , Psychosocial Support Systems
13.
Psicol. soc. (Online) ; 29: e169210, 2017.
Article in Portuguese | LILACS | ID: biblio-955865

ABSTRACT

Resumo Neste trabalho, propusemos uma reflexão acerca dos conhecimentos, posturas éticas e experiências práticas que cursos de graduação em Psicologia podem oferecer para capacitar suas(eus) alunas(os) para atuar no Sistema Único de Assistência Social (SUAS). Para embasar essa discussão, realizamos uma revisão bibliográfica sobre o tema, entrevistamos profissionais da área e revisitamos os materiais que produzimos ao longo de nossas experiências como docentes e supervisoras de estágio. Partindo da constatação de que há um grande descompasso entre a formação oferecida e o cotidiano de trabalho no SUAS, afirmamos a necessidade de outro modelo de formação, que ofereça elementos para que as(os) jovens psicólogas(os) possam desenvolver práticas inventivas e criativas, que potencializam os saberes locais e respeitam as demandas e potencialidades do território.


Resumen En este artículo, hemos propuesto una reflexión acerca de los conocimientos, postura éticas y experiencias prácticas que un curso de grado en psicología podría ofrecer para capacitar sus estudiantes para trabajar en el Sistema Único de Asistencia Social (SUAS). Para sostener esa discusión, realizamos una revisión bibliográfica acerca del tema, entrevistamos profesionales del área y revisitamos los materiales que producimos al largo de nuestras experiencias como docentes y supervisoras de prácticas. Con base en la constatación de que hay un gran descompaso entre la formación ofrecida y el cotidiano de trabajo en el SUAS, afirmamos la necesidad de otro modelo de formación, que ofrezca elementos para que los jóvenes psicólogos puedan desarrollar practicas creativas e inventivas, que potencializan los saberes locales y respetan las demandas y potencialidades del territorio.


Abstract In this article, we discussed the knowledge, ethical positions and practical experiences that undergraduate Psychology courses could offer to prepare its students to work at the Sistema Único de Assistência Social (SUAS) [Unified Social Assistance System]. To support this discussion, we did a literature review on the subject, interviewed professionals who work at this field and reviewed the material we produced during the years we have worked as professors and internship supervisors. Based on the idea that there is a big gap between the education offered and the daily work at SUAS, we defend the need of another education model, capable of offering elements that help young psychologists develop creative and inventive practices which empower local knowledge and respect the community's demands and potentialities.


Subject(s)
Psychology/education , Psychology, Social/education , Social Work
14.
Cad. Saúde Pública (Online) ; 33(supl.2): e00058116, 2017. tab, graf
Article in English | LILACS | ID: biblio-889793

ABSTRACT

Abstract: This paper analyses the challenges of building the Welfare State in late democracies in Latin America. The author shows how the literature has identified different social protection patterns in the region and how recent reform models have transformed institutions, in an unfavorable socioeconomic context. The results point to the emergence of a mixture of social protection measures that have increased coverage and reduced poverty, but are unable to guarantee universal citizens' rights and longevity.


Resumo: O artigo analisa os desafios da construção do Estado de Bem-estar Social nas democracias tardias da América Latina. O autor mostra como a literatura identifica diferentes padrões de proteção social na região, e como os recentes modelos de reforma transformaram as instituições em um contexto socioeconômico desfavorável. Os resultados apontam para a emergência de uma mistura de medidas de proteção social que aumentaram a cobertura e reduziram a pobreza, mas que não conseguem garantir os direitos universais e a longevidade dos cidadãos.


Resumen: Este trabajo analiza los desafíos de construir un Estado de Bienestar en las tardías democracias latinoamericanas. El autor muestra cómo dentro de la literatura se han identificado patrones diferentes de protección social y cómo se han transformado las instituciones con los recientes modelos de reforma, dentro de un contexto socioeconómico desfavorable. Los resultados señalan el surgimiento de una mezcla de medidas de protección social, que han incrementado la cobertura en salud y reducido la pobreza, pero que son incapaces de garantizar los derechos universales de los ciudadanos y su esperanza de vida.


Subject(s)
Humans , Health Expenditures , Health Care Reform , Universal Health Insurance , Health Policy , Latin America
15.
Estud. psicol. (Campinas) ; 33(4): 757-766, out.-dez. 2016.
Article in Portuguese | LILACS | ID: lil-796103

ABSTRACT

Resumo Este estudo, de delineamento qualitativo, objetivou conhecer a percepção dos operadores do direito e conselheiros tutelares sobre o atendimento psicológico ofertado à criança e ao adolescente no Centro de Referência Especializado da Assistência Social. Através de entrevistas semiestruturadas, constatou-se que esse centro tem se constituído como um serviço de referência no encaminhamento e atendimento psicológico oferecido às vítimas de violência. O atendimento do profissional da Psicologia no âmbito da Assistência Social é considerado importante para a escuta de crianças e adolescentes em situação de violência. No entanto, o atendimento oferecido pelo município nem sempre contempla a demanda existente no local e, na maioria das vezes, é prestado de forma tardia. Dessa forma, ainda se faz necessário mais investimento dos gestores municipais na implantação de serviços e contratação de profissionais especializados para atender a população infanto-juvenil em situação de violência.


Abstract This is a qualitative study aimed at analyzing the perception of child protective agents and law professionals about the psychological care provided to children and adolescents by a Specialized Center of Reference in Social Assistance. Semi-structured interviews were conducted, and the results indicated that this Center has been a reference in providing services such as referrals and psychological assistance to victims of violence. The assistance provided by the Psychology professionals in the context of social assistance is considered very important for the understanding and support of children and adolescents in a situation of violence. However, the municipal public assistance offered does not always meet local demand, and, most of the time, it starts too late. Therefore, the results show need for more local government's investments to promote the implementation of services and to hire specialized professionals to assist children and adolescents in a situation of violence.


Subject(s)
Humans , Child , Adolescent , Adolescent , Child , Counseling , Social Work
16.
Arch. med ; 16(1): 22-31, ene.-jun. 2016. tab
Article in Spanish | LILACS | ID: biblio-834267

ABSTRACT

Objetivo: determinar las características de los cuidados de larga duración que recibela población adulta mayor institucionalizada y de los beneficiarios de la estrategia liderada por el centro de atención del adulto mayor AMAUTA de la Secretaria de Bienestardel municipio de Medellín durante el año 2012. Materiales y métodos: se realizó un estudio de tipo observacional - descriptivo por medio de entrevistas y revisión de los registros. Se determinaron: las características de los centros, tipos de servicios que prestan y personal disponible; y de los adultos mayores se establecieron datos sociodemográficos,condición de dependencia, estados de salud, actividades sociales y tiempos de atención recibida por adulto mayor. Resultados: se tiene 852 beneficiariosdel programa de asistencia en la red de 16 centros de protección al adulto mayor de la ciudad, la mayoría son de carácter privado que prestan servicios de asistencia social,el equipo es en su mayoría personal auxiliar. Conclusiones: los centros desarrollan un plan de atención gerontológico definido desde la Alcaldía y responde la asistencia habitacional y nutricional, que es determinada por las situaciones de salud y el grado de autonomía.


Objective: determine the characteristics of long- term care that receive the institutionalizedelderly population and of the beneficiaries of the strategy leaded by elderly carecenter (AMAUTA) from Secretary of Welfare of the municipality of Medellín (Colombia)in 2012. Materials and methods: it was conducted an observational - descriptive studythrough interviews and reviews of the records. Were determined: the characteristicsof the centers, types of services provided and available staff; and of the seniors wereestablished socio-demographic data, dependency status, health conditions, social activitiesand the attention time received for each one of the seniors. Results: there are852 beneficiaries of the program of assistance in the network of 16 protection centersfor the seniors of the city, most of them are private institutions that provide welfare services,the team is mainly supported by auxiliary personnel. Conclusions: the centersdevelop a geriatric care plan defined by the municipality and respond to a habitationaland nutritional assistance, defined by health situations and them autonomy grade.


Subject(s)
Aged , Housing for the Elderly , Long-Term Care , Social Work
17.
Mudanças ; 24(1): 55-63, jan.-jun. 2016. ilus
Article in Portuguese | LILACS | ID: biblio-835046

ABSTRACT

Este estudo objetivou sistematizar o que tem sido publicado sobre a atuação do (a) profissional de psicologia em Centros de Referência na Assistência Social na relação entre sistemas de proteção social, no caso de Assistência Social e de Saúde. Metodologia: revisão sistemática de literatura, realizada em fevereiro de 2014, mediante consulta a artigos disponibilizados nas bases de dados Lilacs e Scielo, de 2009 a 2013. Utilizaram-se os termos ‘psicologia’, ‘assistência social’, ‘serviço de assistência social’, ‘Sistema Único de Saúde’, ‘Sistema Único de Assistência Social’. A análise dos dados consistiu de leitura exploratória, seletiva, analítica e interpretativa e culminou nas categorias: Desafios e tensões no trabalho de psicologia na proteção social e ‘Saída do casulo’: provocações ao campo da psicologia na proteção social. A psicologia no campo de intersecção mostra as possibilidades de composição interdisciplinar e intersetorial e ao mesmo tempo evidenciam secções, dificuldades de conexão devido as condições de trabalho e vínculo empregatício.


This study aimed to systematize what has been published about the role of the professional in psychology, in Reference Centers on Social Assistance in the relationship between social protection systems, in the case of Social and Health Care. Methods: A systematic literature review conducted in February 2014 by consulting the available articlesin Lilacs and Scielo databases, from 2009 to 2013. It was used the terms ‘psychology’, ‘social assistance’, ‘social assistance services’, ‘System National Health’, ’Unified Social assistance’. Data analysis consisted of exploratory, selective, analytical and interpretive reading that gave rise to the categories: challenges and tensions at work in psychology insocial protection and ‘cocoon output’: provocations to the field of psychology in social protection. The psychologyin the intersection field shows the possibilities of interdisciplinary and intersectoral composition and at the same time high lights sections, connection difficulties due to the working conditions and employment.


Subject(s)
Humans , Psychology , Public Policy , Social Work , Unified Health System , Health Promotion
18.
Rev. latinoam. cienc. soc. niñez juv ; 14(1): 177-190, ene.-jun. 2016. tab
Article in Spanish | LILACS | ID: lil-794045

ABSTRACT

Presento en este artículo un análisis sobre las trayectorias de vida de jóvenes que han sido sujetos destinatarios de políticas sociales de atención a la infancia y juventud, y que asisten a la escuela, en la Ciudad de Buenos Aires. A partir de un estudio de trayectorias describo las tramas institucionales por las que circulan los individuos jóvenes que viven fuera de sus hogares familiares y que se encuentran en condiciones de pobreza. Así, busco reconstruir la malla institucional que atiende a esta población, de modo tal de poder analizar los circuitos institucionales de atención en los que estas personas jóvenes se encuentran inmersas, indagando particularmente en la relación existente entre el sistema de las políticas asistenciales y el sistema escolar.


This article presents an analysis of the life trajectories of young people who have been beneficiaries of social care policies for children and young people and attend school in the City of Buenos Aires. Through a study of their trajectories this article describes the interactions between institutions and young people that don’ t live in their family homes and are living in poverty. The author reconstructs the institutional safety net that attends to this population, facilitating an analysis of institutional assistance circuits in which these young subjects are immersed, particularly enquiring about the existing relationship between the system of policies that provide assistance and the education system.


Este artigo apresenta uma análise das trajetórias de vida de jovens que foram destinatários de políticas de assistência social para crianças e jovens e que frequentam a escola, na cidade de Buenos Aires. A partir de um estudo das trajetórias, foram descritos os quadros institucionais nos quais estão presentes os jovens que vivem longe de suas casas e famílias e que se encontram em situação de pobreza. Assim, busca-se reconstruir a malha institucional que atende essa população, de modo que seja possível analisar os circuitos institucionais de atenção nos quais esses jovens estão envolvidos, investigando particularmente a relação existente entre o sistema de políticas assistenciais e o sistema escolar.


Subject(s)
Schools , Adolescent
19.
Textos contextos (Porto Alegre) ; 15(2): 234-249, 2016.
Article in Portuguese | LILACS | ID: biblio-912943

ABSTRACT

O artigo possui como feixe temático o processo contemporâneo que reedita o ciclo de ruptura da institucionalidade democrática no Brasil, desencadeado pelas forças reacionárias/conservadoras de agosto de 2016. Para as classes trabalhadoras estão em curso duras consequências da crise econômica mundial, combinadas com a disputa política decorrentes de uma governabilidade ilegítima: desemprego massivo, contenção salarial, perda de históricos direitos trabalhistas e garantias sociais recém-conquistadas, em suma, agravamento da pauperização no cenário histórico da superexploração e dependência. Com esses vetores de análise, o fio condutor da reflexão versa sobre as contradições que sobredeterminam os direitos sociais e as políticas sociais na periferia do capitalismo, atentando para as modulações dos direitos sociais no contexto da programática neodesenvolvimentista e de seu desmonte, bem como acerca dos dilemas contemporâneos do serviço social na intrincada conjuntura de afirmação/regressão dos direitos sociais.


This article focuses on the current process that is reshaping the cycle of democratic breakdown in Brazil, triggered by the reactionary/conservative forces of August 2016. The working classes are experiencing the harsh consequences of the global economic crisis combined with the political dispute arising from illegitimate governance: massive unemployment, wage restraint, loss of historic labor rights and recently gained social guarantees; in short, worsening poverty against a historic backdrop of overexploitation and dependency. Based on these vectors of analysis, this article reflects on the contradictions that govern social rights and social policy on the periphery of capitalism, centering on variations in social rights within neodevelopmentalist framework and its breakdown, as well as the contemporary dilemmas faced by social services in the complex affirmation/regression of social rights.


Subject(s)
Social Work/history
20.
Article in Chinese | WPRIM | ID: wpr-789392

ABSTRACT

Objective To assess pertinent indicators of elderly-friendly city, so as to provide the basis for carrying out the related work. Methods There were 1 500 elderly people aged at and above 60 years old that were surveyed via questionnaires and structured interviews. Results The core indicators:79.8%reported that their neighborhood was convenient for walking;90.3% reported that bus, under-ground and taxi in Shanghai were suitable for all types of people ( including the physically handicapped, the blind, and the deaf);94.8%reported that there was no difficulty in the payment of housing;96.0%reported that the community had good atmosphere of respecting for the elderly; 56 .8% participated in community volunteer activities;6.7%participated in paid work;53.5%participated in social and cultural activities;99 .7% reported that they could obtain information on health and social services from the community;71.2%reported that they could obtain services for free or below market price when necessary at home.Some core indicators had obvious differences among different genders, age groups, culture, marital status, household types, income sources and income levels.Supplementary and optional indicators:98.6%thought there should be at least one item of house facilities for home-based care for the aged, while 75.6%thought there should be at least four items.26.3% reported to have participated in community team activities.55.2%reported to have participated at least one education or training project during the past one year.90.5% self-reported of good health conditions. Conclusion There is high coverage of barrier-free facility construction, good atmosphere of respecting for the elderly in the community, wide coverage of home-based care for the aged.The elderly people, to some extent, are involved in community activities and various types of training.However, there are still improvements of participation of the elderly in decision-making of local policies, and of senile transformation of the houses the elderly.At the same time, economic, social, demographical, cultural and other factors should be paid close attention to.

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