RESUMEN
The article aims to give an overview of the contractual situation in Germany, which arise in clinical studies. The goal of the authors is to show any potential sponsor of a clinical study, who is interested in cooperation with German partners such as universities or other study sites, what kind of agreements may be expected and to give a brief overview about necessary themes included within the contractual negotiations. The different contractual settings are considered from the perspective each different type of agreement. The authors have chosen amongst all possible types the ones which are the most common in a clinical study, such as CDA, MTA, grant agreement, clinical study agreement, CRO-service agreement etc. The authors show the complexity of the contractual setting of a clinical study and emphasize to pay close attention to the contractual settings. Even though the content of the agreement is mostly universal in nature, in some cases, Germany has some very special rules (e.g. regarding employees’ inventions), which any potential sponsor should keep in mind.
RESUMEN
There is a growing interest in the measurement of patient satisfaction as a source for improving the health of population globally but not regionally. The purpose of this study was to describe patient satisfaction among outpatients attending the general adult psychiatric clinics, Bahrain. Data were collected using a structured questionnaire from 300 outpatients between June and October 2000. The results of the study showed that the overall patient satisfaction was high. The highest satisfaction was in areas related to relationships with staff and lowest with psycho education, physical environment items such as parking, toilets and waiting area. In conclusion, despite the high degree of satisfaction for the care delivered in the outpatient clinics, providing information and responding to patient needs were a source of dissatisfaction specially by the more educated and those who received a neurotic type of diagnosis. In the future, attention should be paid to improve ways of psycho education in order to further enhance patient satisfaction