RESUMEN
Introduction: oldness is an inevitable phase in the end of every human's life, so knowing the process of oldness and special problems of it and designing curative and supportive services for it is a necessity for medical principles of the every society
Objective: determine satisfaction of services which are given to elderly in Rasht disabled and elderly residential in 2008
Materials and Methods: this is a descriptive census study. Date was collected from questionnaire and interview of 100 person population of RDER who had more than 55 years old and hadn't dementia or psychological and mental disorders according to their medical files. The study was a survey [without sampling] and the data collection was done by a researcher made questionnaire. The disabilities were measured by LTC disability categories and answers which are given in interviews. Questionnaire had two parts: The first part collected demographic data, the second part related to physical mental social and physical Environment. Following Likert, every question had five answers as satisfied: completely [4], satisfied [3], unsatisfied [2], unsatisfied completely [1] and no opinion [0]. Satisfaction level was classified as weak [0-33], moderate [34-66] and high [67-100]. Data analysis was done by Man Whitney, croscal wallis and spearman and tocki indices and one way variance analysis using SPSS 14
Results: level of satisfaction from physical cares was 58% , from psychological cures was 66.29% , from social cares was 59.39% and from physical environment was 71.1% . There was a statistically significant relation between satisfactions from physical services with the marital status, Income average level and inabilities in ADLs; Relation between menial satisfaction and previous residential place, relation between social satisfaction from physical environment and gender were significant
Conclusion: the overall level of satisfaction from services which are given in RDER was in middle range [62.07%]. Therefore menagerie and executive officials of RDER Should modify, their plan of care giving for preparation of more equipment and educated care givers [Especially psychologists], special services for religious and spiritual rituals, sports and entertainment. This modification should cover abilities and desires of olds and make opportunity for visiting friends and family beside routine programs