Investigation on Pharmaceutical Care of Chain Drug Stores in Chengdu from the Consumers' Angle / 中国药房

OBJECTIVE:To provide reference for improving the pharmaceutical care of chain drug stores.METHODS:By convenience sampling,questionnaire survey about pharmaceutical care of drug stores was conducted among the customers in 5 chain drug stores (selecting each one branch drug store with certain scale) from Chengdu.The data were analyzed statistically.RESULTS:A total of 413 questionnaires were issued,of which 400 were valid,with effective recovery rate of 96.9％.Only 25.5 ％ respondents could identify the licensed pharmacist;higher educated respondents and respondents with academic background of medicine were more likely to make distinction (P＜0.05).The respondents who had often received the service of medication guidance,the service of recommending same effect medicine with low price and the service of medication instruction was only 45.5％,19.0％ and 48.3％ respectively,5.3％,13.0％ and 10.8％ of those who had never received such services.Respondents' satisfaction with the general service staff (64.0％) was much higher than with licensed pharmacist (34.3％).Respondents believed that the three most important pharmaceutical care were medication guidance,helping boiling TCM and free health test.CONCLUSIONS:Consumers can not clearly distinguish the licensed pharmacist in drug stores.The situation that consumers can get major items of pharmaceutical care is still unsatisfactory.Consumers are less satisfied with licensed pharmacists,but their attention to medication guidance services reflects their strong awareness of medication safety.

On the Choice of the Chain Drug Store Mode from the Phenomenon of Franchise Returning to Direct Sales / 中国药房

OBJECTIVE:To provide the reference for drug stores to choose the chain mode:the direct sales or franchise.METHODS:The common modes of the drug store’chain administration and the current condition of the chain drug store industry in china were summarized;The merits&demerits of each mode and the environment,which influenced the choice of chain modes,were analyzed.RESULTS&CONCLUSION:The phenomenon can not be the proof that direct sales are better than the franchise in the market.The Chinese pharmaceutical chain enterprises should make their own choices based on the specific situation.The improved franchise mode is very competitive in the market.

Analysis of the Relevance between the Distribution of Chain Drug Stores and Hospitals Institutions in Shanghai / 中国药房

OBJECTIVE:To study the relevance between the distribution of chain drug stores and medical institutions in Shanghai.METHODS:Taken the density of chain drug stores and medical institutions as index for the description of their distribution,and both non-parametric and parametric methods were applied in the relationship analysis.RESULTS:It was found that the density of chain drug stores and that of the medical institutions were in nonlinear and concaved downward re?lationship.CONCLUSION:The study suggested that currently the distribution of chain drug stores in shanghai is incongruous with the competition pressure from hospital pharmacies.