RESUMEN
The research team focused on the deep integration of palliative care and narrative medicine. This paper defined the concept of "pain point", that is medical personnel encounter psychological confusion, vague goals and helpless in the biomedical practice. Based on the definition concept, the paper discussed the clinical practice of narrative medicine by relieving the "pain point" as the "code" of clinical operation, and combining with the case of palliative care consultation. The case in the paper were presented in the form of doctor’s oral text together with explanation and analysis, and then put forward the clinical practice steps of narrative medicine, such as identifying the suffering, establishing relationship and relieving "pain point" with narrative competence, so as to take palliative care field as an example to provide reference for the practice of narrative medicine in other medical fields.