Estudio descriptivo de las adaptaciones de la consulta reumatológica durante la pandemia de COVID-19 / Descriptive study of the adaptations of the rheumatological consultation during the COVID-19 pandemic

Introducción: la pandemia de COVID-19 tuvo un gran impacto en la sociedad en general. El aislamiento impuesto modificó las relaciones interpersonales, incluyendo las consultas médicas. Objetivos: describir las consultas reumatológicas en el Servicio de Reumatología del Instituto de Rehabilitación Psicofísica (IREP) durante la pandemia por COVID-19, y compararlas con las recibidas durante 2019. Materiales y métodos: estudio observacional. Se registraron las consultas recibidas durante marzo-septiembre de 2020. Se recolectaron datos sociodemográficos, número y motivo de las consultas realizadas por paciente. Se llevó a cabo un análisis de regresión logística múltiple para estimar las variables asociadas a la consulta presencial. Resultados: se registraron 1.703 consultas; 798 pacientes consultaron al menos una vez, la mediana de consulta por paciente fue de 3 (RIC 1-12). La principal vía de consulta fue por correo electrónico (57%), solo el 13% fue de forma presencial. El principal motivo fue la solicitud de recetas (60%) seguido por consultas por la enfermedad (23%). Se observó una reducción del total de las consultas con respecto al año previo del 57% (3.961) y una reducción mayor del 94% en el número de consultas presenciales (224). La consulta médica presencial durante la pandemia se asoció independientemente con el sexo masculino (OR: 2.4 IC 95% 1,6-3,6), la consulta por enfermedad de base (OR: 5.8 IC 95% 4,1-8,3) y la ausencia de cobertura social (OR: 2.3 IC 95% 1,6-3,3). Conclusiones: las consultas reumatológicas, especialmente las presenciales, disminuyeron sustancialmente durante la pandemia.

Introduction: COVID-19 pandemic had a great impact on society in general. The imposed isolation modified interpersonal relationships, including medical consultations. Objectives: describe the rheumatologic consultations in the Rheumatology Service from Instituto de Rehabilitación Psicofísica (IREP) during the COVID-19 pandemic and compare them with those received the previous year. Materials and methods: observational study. Consultations during March-September 2020 were recorded. Sociodemographics, numbers, and reasons for consultations made per patient were collected. A multiple logistic regression analysis was performed to estimate variables associated with the in-person consultation. Results: 1,703 consultations were registered. 798 patients consulted at least 1 time, and the median number of consultations per patient was 3 (IQR 1-12). The main method of consultation was by email (57%); only 13% were in person. The main reason was requesting prescriptions (60%) followed by consultations for the disease (23%). We observed a reduction in the total number of consultations compared to the same period in 2019 of 57% (3,961 consultations) and an even greater reduction of 94% in the number of in-person consultations (224 consultations). In-person medical consultation during the pandemic was independently associated with male sex (OR: 2,4, 95%CI 1,6-3,6), consultation due to illness (OR: 5,8, 95%CI 4,1-8,3) and lack of social coverage (OR: 2,3. 95%CI 1,6-3,3). Conclusions: rheumatologic consultations, especially in-person, were substantially reduced during the pandemic.

Telehealth in south africa: a guide for healthcare practitioners in primary care

The use of telehealth is becoming a prevalent feature in clinical practice worldwide, partly because of advances in medical and telecommunications technology. The coronavirus disease 2019 (COVID-19) pandemic has been a key driver in justifying the accelerated use of telehealth, leading to healthcare practitioners (HCPs) utilising virtual consultations more avidly. Although challenges remain, recent data have shown that remote consultations are feasible, safe and effective in South Africa (SA) and that HCPs should become proficient in conducting telehealth, virtual or remote consultations. These guidelines are based on the revised Health Professions Council of South Africa (HPCSA) General Ethical Guidelines for Good Practice in Telehealth (Booklet 10) and guidelines on remote or video consultations from the University of Oxford, the Royal Australian College of General Practitioners and the Royal College of Psychiatrists. These guidelines aim to equip HCPs with the basic knowledge and skills pertaining to medicolegal, communication and practical aspects of telehealth and how to practise telehealth safely and effectively in primary care settings in SA during the COVID-19 pandemic and beyond.Keywords: telehealth; virtual consultations; remote consultations; primary care; guidelines; ethics; medicolegal; communication.