1.
Chinese Hospital Management
;
(12): 71-72, 2017.
Article
Dans Chinois
| WPRIM
| ID: wpr-706571
Résumé
In order to solve the routine IT maintenance problems in the hospital,through combining with the daily work of the IT division in the hospital,the challenges and bottleneck problems are summarized.The core concept of the IT Infrastructure Library (ITIL) is used,that is incorporating IT and business,ITIL-based maintenance management system is researched.The management system would simplify the extraneous routine work of the IT division and convert the maintenance staff's working mechanism from a passive trouble-shooting pattern to an automated and standardized management pattern which facilitates the daily work,project management and services.Refined management will thus be achieved.