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Journal of Korean Academy of Psychiatric and Mental Health Nursing ; : 180-192, 2013.
Article Dans Coréen | WPRIM | ID: wpr-101046

Résumé

PURPOSE: The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals. METHODS: The study design was a nonequivalent control group pre-post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using chi2-test, t-test with the SAS 9.2 program. RESULTS: There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group. CONCLUSION: The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.


Sujets)
Prestations des soins de santé , Études d'évaluation comme sujet , Satisfaction professionnelle , Stress psychologique
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