Résumé
Objective To explore the critical risk points and major current threats for patients to access online medical information. Methods The patient perception value questionnaire was used, to sample survey 1 164 patients with online medical experiences from hospitals in Zhejiang province in January 2018.Their risks in accessing online medical information was evaluated.The evaluation results were ranked according to their importance and satisfaction, and a cross comparison was made between the two, to identify the top ranking factors and the highest difference factor.Descriptive statistics and related analysis methods were used for the data so obtained.Results Health risks and privacy risks were the highest concerns for patients in accessing online medical information.Among the risk factors, information content credibility and transmission channel credibility rank top two.A cross-comparison found that factors of good risk control for online medical information were information author credibility, transmission mode reliability and service risk in turn. The factor of the worst risk control was privacy, while the most problematic risk points were information type credibility and transmission channel credibility.Conclusions The present focus should be placed on the factors of privacy risks and the credibility of information delivery channels, and the main cause of risks is the regulatory awareness.In this consideration, it is suggested that the relevant risk indicators be hierarchically managed according to the current perception characteristics in patients′ online medical access risks, with measures taken accordingly to minimize their risk in such information access.
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OBJECTIVE:To provide reference for avoiding the recurrence of medical safety(adverse)events or inducing more severe medical accident. METHODS:The medical safety(adverse)events reported by a class A grade 3 hospital from July 2013 to March 2016 were studied retrospectively,and excluded purely adverse drug reactions and transfusion reactions to analyze the rea-son and characteristics. RESULTS:Of 747 events,there were 578 medical,nursing and drug-related medical safety (adverse) events,accounting for 77.38%;among 175 medical related medical safety(adverse)events,top 3 reasons were basic skills defi-ciencies,defects in the system processes,inadequate communication and education, accounting for 32.00%,24.00%,19.43%. The occurrence of medical safety (adverse) events were closely related to working life and qualifications;among 578 medical, nursing and drug-related medical safety (adverse) events,the incidence of adverse events was 71.11% in 5-year working life group,and that was 73.18% in junior titles group. CONCLUSIONS:Various professionals should strictly implement procedure and regulations,strengthen communication and education in daily work,and improve professional knowledge and skills so as to prevent the occurrence of adverse event completely.
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As the importance of clinical risks management grows hospital management,reducing hospital medical errors for patients safety has become a key quality management process.Failure Mode and effect analysis( FMEA) is a proactive technique for error detection and reduction.In this paper,based on a brief review of it's history of development,described in detail the implementation method and steps of FMEA,mainly introducing the research progress for using FMEA in reducing hospital medical errors.
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OBJECTIVE:To discuss the contents and importance of clinical pharmaceutical care.METHODS:Our experiences in carrying out clinical pharmaceutical care in our hospital were analyzed through exemplification.RESULTS & CONCLUSION:Clinical pharmaceutical care can help improve the medical quality and reduce medical risks.Pharmacist system should be established in hospital to support the work of clinical pharmacists.