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The authors reviewed the practice of integrated health care delivery system( IDS) at home and abroad, and based on experiences of collaborations between medical service institutions in Zhejiang province,proposed the strategic positioning,responsibilities and service innovation of urban public hospitals in a regional medical service system. It is held that the direction of China′s health care reform should move towards IDS in the future,and such hospitals should play an active role in the process via integration of its own resource and provide multi-level,diversified services for the regional health care system.
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As a new model of future library, the intelligent technology-supported smart library can be located at anywhere and at anytime. The current studies on domestic smart library were analyzed from its emerging background in order to provide reference for the relevant studies on smart library in our country.
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The connotation and status quo of service innovation in library under the "Internet+" environment was analyzed. The service innovation in library and challenges it is faced under the"Internet+" environment were elabo-rated with its practice in Library of Harbin Medical University as an example.
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The paper introduces the mutual relationship among the innovation of four dimensions including new medical service concept,new patient interface,new service transmission system and new technology of telemedicine based on the illustration of four-dimensional model of service innovation to the telemedicine service,and makes an analysis by taking the telemedicine service innovation of remote medical center in Henan Province as an example,thus providing reference for the innovative development of telemedicine service.
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Aims: Changes in water law and policy, in the UK and further afield, are promoting social and service innovation, as well as technical innovation in the water sector. In particular, the separation of wholesale and retail water and sewerage services for English and Welsh commercial water systems customers is leading to a focus on service innovation. But what do we mean by 'service innovation'? To whom does it apply and how do these parties interpret it? To answer these questions, this paper presents the findings of recent interviews undertaken by and case studies presented to the Water Efficiency (WATEF) Network Service Innovation Technical Committee. Study Design: The paper explores definitions and interpretations of service innovation (SI) and discusses case studies where SI is already being realised in the water sector. Methodology: The study was conducted using interviews and case studies. Results: A tree-branch model of SI is proposed, emphasising the placement of the customer as the focus of SI. A revised definition of SI was also provided to assist water service providers in enhancing the services provided to their customers. Conclusion: The study revealed that the water sector offers scope for improvement in fundamental business services. These include billing, customer relations, communication (information services) and data provision and visualisation.
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The contents and methods of library reference service have changed due to the changing views of people on the value of data and the way of thinking and the influence of big data thinking in the era of big data, libraries should thus innovate in their reference service with new ideas, new orientations and new methods.
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After the participation of academic library users in reading popularization was analyzed, the participa-tion of Guangxi Health Vocational Technology College Library users in reading popularization marking planning was described with the practical experiences summarized and measures for promoting it put forward.
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The freshmen admission education in academic library is characterized by multiple contents and forms with gradual transformation of education position to network in information environment .The cases of freshmen ad-mission education in libraries of Beijing Normal University , Qinghua University , Shanghai Jiaotong University , and Jinan University were analyzed with its new techniques and new models summarized .The future direction of fresh-men admission education was forecasted , including establishment of standard freshmen education concept , use of more new techniques and more innovative methods .
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Ideas to establish the system for assessing the technical performance of librarians were proposed by using team cooperation model, establishing communication feedback system, keeping abreast of important dynamic informa-tion about scientific projects , enforcing construction of key subjects , characteristic databases and resources , accord-ing to the insufficient librarians and funds, few exchange and training opportunities.The new information service model in small-sized libraries was discussed, including active service, professional service, participation service and innovative service.
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After a description of the background and popularization of reading therapy, strategies, contents and models for the synergic innovation of reading therapy were elaborated with suggestions put forward for its implementation.
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The readers were divided into non-medical staff, scientific research medical staff, professional medical staff, practicing medical staff, patients and their family members using the user subdivision theory according to the subjects of service, characteristics of service, subject characteristics and information inquiry methods of readers. The service methods were innovated according to the characteristics of different readers and different measures were taken for meeting the demands of different readers,improving the satisfactory degree of readers and the service of library.