RESUMO
Objective: To determine the factors that affect patient satisfaction and to explore the aspects of care provided by the doctors in surgical wards of Bahawal Victoria Hospital in order to improve the overall satisfaction level of the patients
Study Design: Descriptive / cross sectional study
Place and Duration of Study: This study was conducted at Bahawal Victoria Hospital, Bahawalpur was from March 2016 to June 2016
Materials and Methods: A sample of 100 patients by convenient sampling technique was taken from surgical wards [S1, S2, S3, and S4] of Bahawal Victoria Hospital, Bahawalpur. Of 100 participants, 57 were males and 43 were females. Data was analyzed by using software SPSS 15.0 Demographic table frequencies and percentages were constructed
Results: A total of 100 subjects were interviewed. Among them, 24% were highly satisfied, 75% of the subjects were moderately satisfied, and only 1% was not satisfied. A total of 93% of the patients gave positive response about ease of admission into the ward. In domain of Physical Examination, overall 86% people were fully satisfied and 14% were not satisfied
Conclusion: Most of the patients were satisfied regarding ease of admission in the ward, behavior of doctors and nursing staff and their availability during any distress. Domains of sanitary conditions and food availability as well as its quality and hygiene need further attention
RESUMO
Objectives: Objectives of Our Study were to know the frequency of smokers attending the chest outpatient department and chest ward and determine the reasons of smoking
Study Design: Cross Sectional Study
Place and Duration of Study: This study was conducted at Chest Ward and Chest OPD of BV Hospital Bahawalpur from 18[th] May to 5[th] June 2016
Materials and Methods: Sample of 100 patients were taken by using non-probability sampling technique. Patients of all ages and both sexes were included and Unwilling patients were not included. It was descriptive cross sectional epidemiological study. Data Collection Procedure: The data was collected by means of a preformed questionnaire. The Patients were interviewed by the researchers themselves. Data was analyzed by SPSS 20 and frequencies were calculated and presented in the form of Tables
Results: In the study it was found that the frequency of smokers attending the chest outdoor and chest O.P.D was 59%. This study showed that 30% of smokers had been smoking for more than 30 years while almost 7% were smoker for more than 40 years. This study showed that 20.3 % of smokers started smoking to relieve depression, 28% due to peer pressure another 19% for fashion, 12 % for copying elders and 21% gave other reasons
Conclusion: It was concluded that smoking was quite prevalent in the patients attending the chest OPD and chest ward. Efforts should be made at community level as well as individual level to control and prevent smoking