RESUMO
Introduction: The Diagnostic Radiology ward is one of the most important parts of a hospital that has an important role in the detection of various diseases. This sector has a lot of startup costs. Since this ward is an income-earning ward of the hospital, in order to improve thequality of diagnostic radiology and direct resources to the most productive uses, the performance of this sector should be considered as a necessity. The aim of this study is estimation of technical efficiency of radiology wards of hospitals of Mashhad University of medical sciences using data exhaustive analysis method
Method: This research was conducted with a descriptive-analytical method in 2007 to 2011. The radiology wards of the hospitals of Mashhad University of medical sciences formed the study population. The input variable included number of personnel, physicians, equipment, and the output variables included income and the number of patients. The data were accumulated by author-devised forms
Results: Average of technical performance, managerial, and scale efficiency of the studied centers during the period of study was appointed 0.557, 0.942, and 0.567, respectively. The average technical performance efficiency of university hospitals' radiology wards was less than that of other non-affiliated hospitals. Only one radiology part which runs by private sector has full performance during the study
Conclusion: Centers which were more customer-oriented and tried more to comfort patients were more successful than other centers. Managers can increase motivation and thus efficiency by sharing income with some personnel