RESUMO
Aims: This study evaluated the horizontal magnification of images taken from adults and pediatrics with PM 2002 CC Planmeca analogue machine. Materials and Methods: A series of 120 panoramic radiographs were obtained of 60 adults and 60 pediatrics. For all patients, negative impressions were used to make positive casts of the teeth. A caliper was used to measure the maximum mesiodistal length of the buccal surface of all teeth except canines on both casts and radiographs. The horizontal magnification factor was calculated for incisor, premolar, and molar regions by dividing the values obtained from the casts by the values obtained from the radiographs. Statistical Analysis: Independent t-test and one-way analysis of variance (ANOVA) were used. Results: The results indicated that with regard to adults, maxillary and mandibular incisor regions, unlike the other two sessions, didn't show significant difference of the mean magnification of horizontal dimension (P = 0.5). In pediatrics, the comparison between mean magnification factors of all subgroups showed significant difference (P < 0.0001). Despite the adults' radiographs, the results of pediatrics' radiographs showed significantly higher magnification than the index listed by the manufacturer of the radiographic machine used. Conclusion: The present study results point to the fact that PM 2002 CC Proline panoramic machine makes possible precise measurements on radiographs of adults' jaws in the horizontal dimension.
RESUMO
Increasing the quality of the services provided in a Dental School can raise the satisfaction level of patients and consequently increase the level of their oral health. This study was conducted to evaluate the quality of dental care and services provided to patients referred to a Dental School in Kerman, Iran. In this qualitative study, face-to-face, in-depth interviews were conducted with 41 participants #&091;25 patients (P), 5 nurses (N), 6 dental academic staff (AS), and 5 dental students (S)#&093;. Then, the interviews were transcribed and analyzed, using content analysis of data. Data analysis in qualitative research involves breaking down the data and searching for codes and categories that are then reassembled to form themes. Both positive and negative themes emerged. Positive themes included: good infection control, service accessibility, patient appointments and visits were not assigned on merit, precise examinations, and comprehensive treatment plans. Negative themes included: long wait time, lack of options to pass waiting time, such as newspapers and television, an insufficient number of nurses, and not enough professors for supervision. In addition, the results of this study show that the patients and dental staff have high expectations in relation to dental services, and that implementation of these expectations would increase the overall satisfaction with and the quality of the level of services. Finally, some recommendations for improving services in the Kerman Dental School were given to the managing team of the Dental School.