Patients' satisfaction in Zanjan educational hospitals and its relationship with responsiveness

Background: Measuring patients' satisfaction shows the efficacy of care providers to meet patients' expectations and supplies the valuable data for health policy makers. This study was conducted to assess patients' satisfaction from hospital services and its relationship with responsiveness

Methods: This cross-sectional study was carried out at Zanjan University of Medical Sciences in 2013 -2014. A total of 486 were selected and World Health Survey [WHS] questionnaire data was used

Results: Most of the inpatients [76. 4 %] and more than half of outpatient [54.2 %] rated overall hospitals services at level of average and high satisfaction. The most favorable dimension in terms of patients' satisfaction was quality of care from both group patients point of view. There was statistically significant relationship between responsiveness domains and patients' satisfaction [p < 0.01]. The findings of this study showed that the majority of inpatients and half of outpatients were overall satisfied with hospitals services

Conclusion: Both inpatients and outpatients were satisfied with quality of delivered care, but there was low satisfaction from participation in decision- making for inpatients and access to services in outpatients

Tendency to pregnancy in women and their husbands attending health centers in Zanjan in 2012

Background: Reproduction is an important population concept throughout the world, and demographists consider it among four main life events. Given Iran's population growth policy, this study was conducted to assess the tendency to pregnancy in women in Zanjan

Method: From among health centers in five geographical districts in Zanjan [North, South, East, West, and Center], one was randomly selected from each district, and the study was conducted on a total of 400 people. Data were analyzed in SPSS-16 using descriptive and inferential tests including Chi-square, t-test [mean test] and variance analysis

Results: A total of 186 women [46.5%] desired pregnancy after marriage and 212 [53%] did not. Also, 209 husbands [52.2%] agreed with childbearing after marriage, and 186 [45.5%] disagreed

Conclusion: Childbearing can be encouraged among husbands agreeing with pregnancy of their spouse [more than half] and women attending pregnancy counseling and family planning centers