RESUMO
Background: Structural barriers have faced nurses with conflict of roles and feeling of powerlessness. The aim of this study was to show the importance of the empowerment of nurses in care affairs, and also corporate culture was examined as an influential factor
Materials and methods: This descriptive - correlation study was done at hospitals dependent on Ahwaz University of Medical Sciences through quota sampling method on 400 nurses and 400 patients in 2014. Instruments for gathering data were included Work Effectiveness Questionnaire II for measuring the nurses empowering, Robbin's Organizational Culture Questionnaire and also Laschinger's Patient Satisfaction Questionnaire
Results: There was a significant correlation and relationship between enablement with organizational culture level [r=0.831, p<0.000l]. As the corporate culture rose, the empowerment level also increased significantly and the empowerment level had a significant impact on patients' satisfaction, furthermore, the indicators effective on empowerment and satisfaction and organizational culture were identified
Conclusion The satisfaction of patients is influenced by caregivers and health environment [dominant culture]