1.
Homa-ye-Salamat. 2010; 7 (36): 10-16
em Persa
| IMEMR
| ID: emr-131116
RESUMO
Self-assessment is a framework for the evaluation of organizations in all fields. This tool moves the organization toward excellence. So, Continuous improvement obviously is shown in organizations that have used the self-assessment. This research is a literature review article, based on library studies. This article shows the benefits of self-assessment, implementation process and its techniques. Also this paper will express Baldrige model. Considering Baldrige criteria presented in health care different countries, and continuous improvement possibility of model. It seems that this model is useful for health care organizations, particularly in hospitals