Prerequisites and Factors for Efficient Organ Procurement Interview / 의료커뮤니케이션

Purpose@#: In order to successfully conduct an organ procurement interview between the coordinator and the family of the brain dead, it is important to understand the conditions and factors of an efficient organ procurement interview. @*Methods@#: This research uses a literature research. At first I explored the related literature found in the Google Scholar search engine. Subsequently, additional related literature was found in the reference of the literature. The contents related to the subject of this study were identified through close reading of 20 selected literature on organ procurement interviews. Then, appropriate keywords were assigned to the found contents, and the keywords were classified into categories according to the contents. @*Results@#: 14 conditions and factors affecting the effective organ procurement interview were identified: Detailed informing on treatment and diagnostic procedures for the brain dead, effectively delivering bad news of the physicians; understanding and acceptance of brain death, emotional stability, dispositions and values, recognition of the will to donate expressed by the brain dead, positive perception of medical staff, sufficient knowledge about brain death and organ donation of the family of the brain dead; creating an appropriate environment for the interview, listening and empathy, providing accurate and detailed information on organ donation, disposition and qualification, communication and relationship building skills, preparation for the interview of the coordinators. @*Conclusion@#: The results of this study can be used as a guideline to efficiently conduct the organ procurement interview and for organ procurement interview education of coordinators.

Relationship Forming Factors in the Interview Between Organ Procurement Coordinators and the Family of Brain Dead: A Qualitative Study on the Communication Experience of Organ Procurement Coordinators / 의료커뮤니케이션

Purpose@#: Interviews between the coordinator and the family of the brain dead for organ and tissue donation have a great impact on the increase in the consent rate of organ donation. It is necessary to find out empirically the factors for building a mutually respectful and reciprocal relationship in the interview between the coordinator and the family from the perspective of the research subject. @*Methods@#: This study is a qualitative study, and data were collected through in-depth interviews with 10 coordinators of the Korea Organ Donation Agency. The collected data were analyzed by two steps of text analysis and meaning reconstruction. @*Results@#: The relationship building factors between the coordinator and the family of the brain dead analyzed in this study include ‘establishing trust, helping the family, empathy, active listening, friendliness, non-burdening, cautious approach, and sincerity’. Coordinators conducted interviews to deliver information to the family of the brain dead, sincerely and carefully through sympathy and listening, while working for the family at the same time. In these interviews, non-verbal and quasi-verbal communication as well as verbal expressions was actively used. @*Conclusion@#: The results of this study can be used for communication training of organ procurement coordinators.