La importancia del desarrollo de las habilidades comunicacionales en estudiantes del área de la salud / The importance of developing communication skills in students in the health área

INTRODUCION Estos últimos años la Educación Superior ha tenido que incorporar en su curricular el desarrollo de habilidades comunicacionales, siendo actualmente considerada por la Asociación de Colegios Médicos Americanos (AAMC), Asociación Americana de Escuelas de Medicina(AAME) y Escuela de aprendizaje, conductual y de habilidades (EACH) como una competencia básica del profesional del área salud y que en ocasiones determina el éxito o fracaso del proceso asistencial, existiendo evidencia que el proceso comunicativo que se da en los centros de atención médica referida a la interacción médico-paciente determina la precisión del diagnóstico, toma de decisiones y adherencia del tratamiento que permite una excelente práctica médica. Frente a esta necesidad las Universidades han implementado diversas actividades realizadas en países anglosajones que deben ser ajustadas a las necesidades y contexto social chileno.

In recent years, Higher Education has had to incorporate in its curriculum the development of communication skills, being currently considered by the Association of American Medical Colleges (AAMC), American Association of Medical Schools (AAME) and School of Learning, Behavioral and Skills (EACH) as a basic competence of the health professional and that sometimes determines the success or failure of the care process, there is evidence that the communicative process that occurs in health care centers related to doctor-patient interaction determines the accuracy of diagnosis, decision making and adherence to treatment that allows excellent medical practice. Faced with this need, the Universities have implemented various activities carried out in Anglo Saxon countries that must be adjusted to the needs and social context of Chile

Qualitative research on the effect of the implementation of electronic medical records based on electronic medical records / 中国实用护理杂志

Objective To explore the reasons for disharmony between medical staff and medical staff because of electronic clinical ordering,to specificate electronic medical order in ward in order to create a harmonious relationship between doctors and nurses. Methods The methods of qualitative research conducted in-depth interviews of 12 medical staff, field recordings and transcripts, and the method of content analysis were used. Results Two themes were sublimated:medical staff reasons:lack of communication between the medical staff;new doctors didn't have a good command of medical norms of specialist electronic orders; on the responsibility of checking the doctor's advice problems may lead to potential adverse events occurrence. System equipment reason: the electronic doctor's advice system set up the problem; the office computer quantity is insufficient. Conclusions Nonstandard electronic medical management leads to the disharmony of health care. It is suggested to standardize the management of electronic medical advice by implementation of the responsibility to avoid medical coupling errors. The health care workers need to strengthen communication, mutual understanding and forgiveness, in order to create a harmonious medical environment.

Study on Family Function of Children with Cerebral Palsy / 中国康复理论与实践

Objective To analyze the type of family function of children with cerebral palsy. Methods The data collected from 206 valid questionnaires were analyzed. Results The Total Function dimension was as the characteristic value in the family function. The result showed that children's family function could be divided into three types, namely, Problem Solving (M=26.5402), Effective Communication (M=23.4719) and Emotional Intervention (M=33.3750). Problem Solving (47.28%) and Effective Communication (48.37%) were the main types. Conclusion Family function of children with cerebral palsy can be mainly divided into Problem Solving and Effective Communica-tion, less of Emotional Intervention.

Roles and functionality of clinical pharmacists in pharmacy administration / 中华医院管理杂志

This paper introduced the model of clinical pharmacists involving in pharmacy administration in Southwest Hospital.It features the following :1 .Establishment of the chief resident pharmacists mechanism , with clinical pharmacists involving in clinical drug treatment , therapy consultations and hospital‐wide consultations ;2 .Rational drug use quality control ,to supervise normative drug use of clinicians using the driver′s license management system for drug use;3 .Establishment of effective communication channels between physicians and pharmacists ,for mutual learning and supervision .Such model has helped clinical pharmacists to accumulate experiences in drug therapy ,and encouraged rational drug use .

Applicationof the Principle of Informed Consent in Doctor-patient Communication / 中国医学伦理学

This article first introduces the current situation and existing problems of understanding the relation-ship between informed consent and doctor-patient communication in clinical practice,And then discusses from the ethical perspective, strengthen the positive role of the principle of informed consent.This paper under the principle of informed consent presented methods to improve the doctor-patient communication:to guide the doctor-patient communication informed consent, to achieve effective communication way of informed consent, strengthening the positive role of informed consent and some other suggestions.

Impact Of Effective and Powered Communication in The Modern Organizations and Suggestions to Remove Barriers In The Way of Effective Communication.

Any company or Organization is made of by the employees whether they are belongs to top level, middle level or lower level of organization. A stronge organization shows its strong mutual relation among the employees to employees or between managers to employees. Mutual relations largely depends on their effective and efficient communication. Effective communication make easier decision making for the top level managers and making effective planning. Along with this effective communication helps top level managers to set effective objectives and goals. Effective communication generate the feeling of cooperation among the employees. it enhance the productivity of organization which leads to expansion of company or organization. effective and improved communication is the back bone of company.

Communication as the crucial aspect of collaboration among three established medical schools in Indonesia: curriculum evaluation process.

Aligned with the effort to increase and maintain the quality of medical institutions, three well-established schools of medicine in Indonesia formed a collaboration framework comprising areas of medical education, research, and services. The undergraduate medical curriculum was identified as one of the main areas for collaboration, with curriculum evaluation as the first step taken. This article emphasizes the reflection of each institution on the collaboration process. The focuses were on the positive impacts, disadvantages or negative impacts, obstacles and solutions for further improvement in the collaboration. Semi-structured interviews with each faculty leader and collaborator were conducted to obtain a comprehensive view of the current collaboration process. Although some advantages resulting from the collaboration were widely acknowledged, many obstacles were also identified. Ineffective communication between and within each collaborating institution became one of the potential hurdles in the process of collaboration. Despite the obstacles in collaborating, the stakeholders involved felt the benefits of the process, in which each institution was encouraged to review the existing curriculum and evaluation program, identify any weaknesses and determine further plans.

Apoyo psicológico integral al paciente que ingresa a la unidad de cuidados coronarios y atención a su familia / Psychological support to the patient who is admitted at the coronary care unit and his family

El paciente y su grupo familiar, se desestabilizan psicológicamente al ingresar por un evento cardíaco a una unidad de cuidados coronarios en condiciones de gravedad. Las alteraciones emocionales aumentan debido a la dificultad de obtener y entender la información, el ambiente desconocido rodeado de condiciones especiales, con un personal médico y otro profesionales de la salud que laboran interesantemente, y la incertidumbre de la condición médica que presenta. Todas estas condiciones alteran al paciente y a su familia que no haya como participar o colaborar con la situación. Con el fin de mejorar estas experiencias se hace prioritario contribuir a solventar las necesidades psicológicas del paciente y sus familiares. Estas propuestas de ayuda, para ser implementadas por los cardiólogos en formación, los especialistas y el resto del equipo de salud que trabaja en las unidad de cuidados coronarios, van desde la intervención en la crisis, hasta técnicas para proporcionar soporte emocional, apoyo psicológico en el período de permanencia en la unidad y la utilización de una efectiva comunicación de ayuda acompañada de actitudes éticas, cálidas y humanas, por parte de todo el equipo, que labora por un objetivo común: recuperar y regresar al paciente y canalizar favorablemente la ansiedad de los familiares en búsqueda de una calidad de atención más humanizada.

The patient and his family go through a psychological unsteadiness when he in admitted in the coronary care unit (CCU) in very bad conditions. The emotional alterations increase as the patient stays in an unknown environment under especial conditions, surrounded by medical staff and the other health providers working intensively and going through the uncertainty of a medical condition. All of these events alter the patient and his family that do not know how to participate or collaborate with the actual situation. To improve these experiences it is of the first priority to contribute to solve the psychosocial needs of the patient and his relatives. These proposal of help, to be implemented by cardiologist in formation, specialists, and the rest of the health team, that work at the coronary care unit go from crisis intervention to techniques to provide emotional support, psychological backup during the period in the coronary care unit, combined with the use of an effective communication, ethic attitudes and warm and human support on the part of the team that work guided by a common goal: to recuperate the patient and to send him back to his normal life, helping his family to cope with anxieties in search of a more humanized type of medical attention.

Barriers and facilitating communication skills for breaking bad news: from the specialists’ practice perspective / Barreras y facilitadores en la comunicación de malas noticias: Perspectiva desde la práctica de médicos especialistas

Introduction: Breaking bad news is one of a physician’s most difficult duties. There are several studies related to the patient’s needs, but few reflect on the doctors’ experience. Materials and method: A descriptive, cross-sectional research was carried out to study issues related to the process of delivering bad news which might act as barriers and facilitating skills from the doctor’s point of view. These issues were identified through a self-administered survey. Results: Participant doctors use different strategies to communicate bad news to their patients. Examples of these strategies are: to be familiar with the patients’ medical history, to ensure that there is enough time, to know the patient’s caregivers and/or relatives, to determine the patient’s level of knowledge about his/her condition, to use non-technical words, to give information in small pieces, to assess the patient’s understanding, to devise a joint action plan, among others. Conclusion: The communication barriers that were identified focused on the emotional issues of the communication process, particularly those related to the recognition of own emotions, and the limited training about communication strategies available to doctors. Consequently, there is a need to implement training programs that provide doctors with tools to facilitate the bad news communication process.

Introducción: La comunicación de malas noticias es una de las tareas más difíciles que deben enfrentar los profesionales de la salud. Existen múltiples estudios acerca de las necesidades del paciente, pero pocos que tengan en cuenta la experiencia de los médicos. Materiales y método: Se realizó una investigación descriptiva, transversal para estudiar aspectos del proceso de comunicación de malas noticias que pueden actuar como barreras y facilitadores desde la percepción del médico; identificados por medio de una encuesta auto-aplicable. Resultados: Los médicos participantes utilizan distintas estrategias durante la comunicación de malas noticias a sus pacientes como: conocer los detalles de la historia clínica, asegurarse de tener tiempo suficiente, conocer a los acompañantes e identificar cuánto sabe el paciente acerca de su situación, utilizar vocabulario sencillo, dar la información por partes, comprobar que el paciente esté comprendiendo, formular en conjunto un plan que se ha de seguir, entre otros. Conclusiones: Las barreras comunicativas identificadas se centraron en los aspectos emocionales del proceso comunicativo, específicamente en lo relacionado con la identificación de emociones propias, y en la limitada formación que reciben los médicos en estrategias comunicativas, lo que genera la necesidad de implementar programas de capacitación que les brinden herramientas para facilitar el proceso de comunicación de malas noticias.