Research on Satisfaction Degree of Doctor-patient Communication Quality based on Patient Perception / 中国医学伦理学

Objective sampling method was used to conduct a questionnaire survey on outpatients in two hospitals in Guangdong province in order to evaluate patients’ satisfaction with the quality of medical service. This paper explored the factors that affect patients’ evaluation of medical service quality, and found that patients’ age was negatively correlated with the evaluation of medical service quality. It is suggested that the establishment of friendly medical institutions should be carried out according to the national policy. At the same time, the management mechanism of hospital should be improved, the number of medical service centers for "efficient" should be increased, and the medical service personnel should be regularly trained; carry out medical knowledge education in community, improve the popularization of personal medical knowledge and close the cognitive gap between doctors and patients.

Does exercise relieve my pain? A qualitative study about perceptions of patients with low back pain / O exercício alivia minha dor? Estudo qualitativo sobre as percepções de pacientes com dor lombar

ABSTRACT BACKGROUND AND OBJECTIVES: Physical exercise is recommended by the guidelines for the treatment of chronic low back pain, but the patients' perspective on this therapeutic modality is little explored. The aim of this study was to investigate the perception of patients with chronic low back pain about physical exercise for symptom control. METHODS: This is a descriptive qualitative study, which investigated people with chronic low back pain on the waiting list for Physiotherapy outpatient clinic. Data was collected through individual, semi-structured interviews. The interviews were conducted online, investigating the perception of memory from previous experiences of exercise. Thematic content analysis was used to analyze the data. RESULTS: Fourteen adults (10 women and 4 men) were interviewed. The data was categorized into three moments: (1) perceptions during exercise, (2) perceptions after exercise, and (3) long-term perceptions. The perceptions of pain and discomfort that occur at the beginning of any type of exercise or physical activity usually disappear in the first few weeks, however, when they are not well tolerated, they can lead to withdrawal or discontinuing of the practice. Although the majority reported pain relief, a feeling of relaxation and ease in performing functional activities, in the period immediately after exercise some participants noticed exacerbation of the pain and fear of worsening the condition. In the long term, the majority saw benefits (reduction in pain intensity, return to activities and reduced need for painkillers), but for some participants exercise alone does not seem to be enough to reduce pain. CONCLUSION: People with chronic low back pain can have varying perceptions and results in relation to exercise.

RESUMO JUSTIFICATIVA E OBJETIVOS: O exercício físico é recomendado pelas diretrizes para o tratamento da dor lombar crônica, mas a perspectiva dos pacientes sobre essa modalidade terapêutica é pouco explorada. Este estudo teve como objetivo investigar a percepção de pacientes com dor lombar crônica sobre o exercício físico para o controle dos sintomas. MÉTODOS: Trata-se de um estudo qualitativo descritivo, que investigou pessoas com dor lombar crônica na lista de espera para atendimento fisioterapêutico. Os dados foram coletados por meio de entrevistas individuais e semiestruturadas. As entrevistas foram realizadas no formato online, investigando a percepção de memória pela experiência prévia da prática de exercício. Para a análise dos dados foi utilizada a análise de conteúdo temática. RESULTADOS: Quatorze adultos (10 mulheres e 4 homens) foram entrevistados. Os dados foram categorizados em três momentos: (1) percepções durante o exercício físico, (2) percepções após o exercício, e (3) percepções a longo prazo. As percepções de dor e desconforto que ocorrem no início de alguma modalidade de exercício costumam desaparecer nas primeiras semanas, no entanto, quando não são bem toleradas, podem levar à desistência ou interrupção da prática. Embora a maioria tenha relatado alívio da dor, sensação de relaxamento e facilidade para realizar atividades funcionais, no período imediatamente posterior ao exercício alguns participantes perceberam exacerbação da dor e receio de agravamento do quadro. Em longo prazo, a maioria percebeu benefícios (redução da intensidade da dor, retorno às atividades e diminuição da necessidade de analgésicos), mas para alguns participantes somente a prática de exercícios parece não ser suficiente para a redução da dor. CONCLUSÃO: Pessoas com dor lombar crônica podem ter percepções e resultados variados em relação à prática de exercício.

Perception of Patients on the Waiting List for Total Hip Arthroplasty on the Resumption of Elective Surgeries during the COVID-19 Pandemic / Percepção dos pacientes em lista de espera para artroplastia total do quadril sobre a retomada das cirurgias eletivas durante a pandemia COVID-19

Abstract Objective To analyze the profile and perception ofpatients on the waiting list for total hip arthroplasty (THA) about performing elective surgeries during the COVID-19 pandemic. Methods From July to November 2021, patients on the THA waiting list were interviewed during outpatient consultations. To compare the groups regarding categorical variables, the Chi-square test or Fisher's exact test was applied, and for quantitative variables the Mann-Whitney test was applied. The results were calculated using the Statistica program version 7. Results 39 patients answered the questionnaire. The mean age was 58.95 years, with 53.85% male. Approximately 60% expressed concern about contracting or transmitting COVID-19 to their family members after hospitalization for THA. 58.9% of patients felt hampered by the delay in scheduling elective surgeries during the pandemic. 23% lost or had a family member who lost their job during the pandemic, with a statistical difference for the group under 60 years old (p = 0.04). Conclusion Most patients were concerned about becoming infected and exposing family members to COVID-19 after surgery and noted damage due to suspensions and delay in scheduling elective surgeries. The economic impact of the pandemic was revealed by the rate of 23% of respondents who lost or had a family member who lost their job during the pandemic, being higher in patients under 60 years of age (p = 0.04).

Resumo Objetivo Analisar o perfil e a percepção dos pacientes em lista de espera para artroplastia total do quadril (ATQ) sobre a realização das cirurgias eletivas durante a pandemia pela COVID-19. Métodos De julho a novembro de 2021, foram entrevistados pacientes em lista de espera para ATQ durante consultas ambulatoriais. Para comparar os grupos com relação às variáveis categóricas foi aplicado o Teste Qui-quadrado ou Teste exato de Fisher e para as variáveis quantitativas foi aplicado o teste de Mann-Whitney. Os resultados foram calculados utilizando o programa Statistica versão 7. Resultados 39 pacientes responderam ao questionário. A média de idade foi de 58,95 anos, sendo 53,85% do sexo masculino. Aproximadamente, 60% manifestaram preocupação em contrair ou transmitir COVID-19 aos seus familiares após internação hospitalar para ATQ. 58,9% dos pacientes sentiram-se prejudicados pelo atraso no agendamento das cirurgias eletivas durante a pandemia. 23% perderam ou tiveram algum familiar que perdeu o emprego durante a pandemia, havendo diferença estatística para o grupo com menos de 60 anos (p = 0,04). Conclusão A maioria dos pacientes sentiram preocupação em infectar-se e expor familiares à COVID-19 após a cirurgia e notaram prejuízo pelas suspensões e atraso no agendamento de cirurgias eletivas. O impacto econômico da pandemia revelou-se pela taxa de 23% de entrevistados que perderam ou tiveram algum familiar que perdeu seu emprego durante a pandemia, sendo maior nos pacientes menores de 60 anos (p = 0,04).

Analysis of 388 telephone interview 12345 complaints based on patient perception quality / 中华医院管理杂志

Objective:To study the key factors that affect patients′ perception among the five dimensional factors of patients′ perceived service quality, and explore how to effectively rebuild patients′ confidence in the process of handling services with quality defects.Methods:A total of 388 12345 work orders from a Beijing stomatological hospital in 2021 were collected. The problems and solutions of patients′feedback were classified and standardized into tangibility, reliability, responsiveness, assurance and empathy. Chi-square test and logistic regression were used to analyze the relationship between relevant factors and problem solving rate, patient satisfaction.Results:There were 513 feedback questions in 388 return visit work orders, with 1.32 items for each. There were 83, 112, 126, 111 and 81 questions in the five dimensions of tangibility, reliability, responsiveness, assurance and empathy; 273 work orders had single-dimension problems, accounting for 70.4%, 105 work orders had two dimensional problems, and 10 work orders had three dimensional problems. Among them, the assurance dimension problem accounts for 47% and 100% of the work orders of two-dimension and three-dimension problems respectively; The proportion of unsolved responsiveness dimension problems was the highest, accounting for 31.7%, and there was a negative correlation between responsiveness dimension problems and patient satisfaction rate( r=-0.709). Conclusions:In the process of medical service, the basic quality and skills of medical staff are the basis of building patient trust. In the process of handling medical services with quality defects, it is most important that quickly respond to patients′ queries, which could help to rebuild patients′ confidence in the quality of services.

Preliminary Result of Randomised Controlled Trial of Three Different Coated Archwires Part 2: Colour Change and Patient Perception

@#Introduction: Coated archwires improve aesthetics because of the tooth-coloured appearance. However, colour change of the coated archwires have been reported in vitro. Nonetheless, little is known to what extent this colour change occurs clinically. This second part of the multi-centre, double-blind, randomised controlled trial evaluated the colour change (∆E*) of three coated archwires with their controls and patient perception. Methods: 84 patients who received treatment with upper and lower fixed appliance treatment were invited. Consented patients were randomised to receive one of four treatment interventions using 0.014” superelastic nickel-titanium archwires from (1) Orthocare (2) RMO (3) G&H, and (4) 3M Unitek® uncoated. These archwires were ligated during bonding and collected after 8th week. After removal, the digital images of the archwires were assessed for colour change using Adobe® Photoshop® software, and the CIE L*a*b* system was used to calculate the ΔE* values. Patient perception was measured using oral aesthetic subjective impact scale (OASIS) questionnaire. Results: For colour change and patient perception assessment, 132 archwires from 66 participants who had been treated with aesthetic archwires were collected. Two fractured archwires were excluded. Initial analysis revealed all three aesthetic archwires groups showed significant mean of ∆E* with the highest was found in Orthocare (23.9), and the lowest is G&H (16.8). Post hoc comparison revealed statistically significant mean of ∆E* in Orthocare when compared with other groups (p <0.001). There was no statistically significant difference for patient perception between archwire groups. Conclusion: Preliminary results revealed that significant ∆E* in Orthocare group and patients showed positive perception following clinical use

Entrenamiento en habilidades de comunicación en enfermeras y percepción del paciente que recibe su cuidado / Training in communication skills for nurses, and the perception of the patients who receive their care / Treinamento em habilidades de comunicação para enfermeiras e percepção do paciente que recebe seu cuidado

Objetivo: Valorar el efecto de un entrenamiento en habilidades de comunicación para enfermeras a partir de la percepción del paciente que recibe su cuidado. Métodos: Estudio cuasiexperimental, con la implementación de un entrenamiento en habilidades de comunicación en enfermeras. Se siguió la estrategia del aprendizaje estructurado, para modelar y practicar habilidades sociales dirigidas al fomento de las condiciones facilitadoras de la relación terapéutica: empatía y respeto. La percepción de los pacientes se midió con el formulario Comportamiento de las Enfermeras en cuanto a su forma de Comunicación Observadas por los Pacientes (CECOP). Se aplicó este instrumento a 2 grupos de pacientes adultos de una institución pública de tercer nivel: el primero correspondió a pacientes atendidos por las enfermeras sin entrenamiento; el segundo a pacientes atendidos por las mismas enfermeras cuando ya recibieron el entrenamiento. También se midió la satisfacción y la deseabilidad social de los pacientes en cuanto a la comunicación, por medio de una escala análoga. Se aplicaron las pruebas de U de Mann Whitney y la prueba exacta de Fisher. Resultados: No se observaron cambios significativos en la comparación total de la escala, pero se identificaron cambios significativos con p < 0.05 en 2 comportamientos de la escala: las enfermeras lo «apapachan¼ para animarlo y las enfermeras le platican cuando se acercan a tomarle la presión. Conclusiones: La diferencia observada en 2 de los 10comportamientos evaluados por el grupo de pacientes atendido por las enfermeras entrenadas sustenta la formación de enfermeras en el área de comunicación interpersonal.

Objective: To assess the effect of a training program in communication skills for nurses through the perspective of the patients who receive their care. Method: This is a quasi-experimental study over the implementation of a communication skills-training program for nurses. The structured learning strategy for shaping and applying social skills towards facilitating the therapeutical relationship based on respect and empathy was followed. The perception of patients was measured with the Nursing Behavior regarding Communication Observed by Patients (NBCOP) scale. This instrument was applied to 2 groups of adult patients in a public institution of third level. The first group included the patients attended by nurses who did not receive the training. The second group included the patients attended by nurses who received the training. The satisfaction and social desirability of patients regarding communication was also measured by means of an analog scale. Mann Whitney U and Fisher exact tests were performed. Results: No significant changes were observed regarding the total scale, however, significant changes at P<.05 were identified in 2 behaviors: nurses cuddle the patient to encourage him/her, and nurses chat with the patient while taking his/her pressure. Conclusions: The differences observed in 2 of 10 assessed behaviors in the group of patients attended by nurses who received the training supports the importance of the nursing training in the area of inter-personal communication.

Objetivo: Valorizar o efeito de um treinamento em habilidades de comuniçacão para enfermeiras a partir da percepção do paciente que recebe seu cuidado. Métodos: Estudo quase experimental, com a implementação de um treinamento em habilidades de comunicação em enfermeiras, seguiu-se a estratégia da aprendizagem estruturada, para modelar e praticar habilidades sociais dirigidas ao fomento das condicões facilitadoras da relacão terapêutica: empatia e respeito. A percepçãodos pacientes mediu-se com o Comportamento das Enfermeiras quanto a sua forma de Comunicação, observadas pelos Pacientes (CECOP), aplicou-se este instrumento a 2 grupos de pacientes adultos de uma instituição pública de terceiro nível, o primeiro correspondeu a pacientes atendidos pelas enfermeiras sem treinamento, o segundo a pacientes atendidos pelas mesmas enfermeiras quando já receberam o treinamento. Também se mediu a satisfação e a conveniência social dos pacientes referente à comunicação, por médio de uma escala análoga. Aplicaram-se as provas de U de Mann Whitney e a prova exata de Fisher. Resultados: Não se observaram câmbios significativos na comparação total da escala,mas se identificaram câmbios significativos com p < 0.05 em dois comportamentos da escala: as enfermeiras o «paparicam¼ para o encorajar e as enfermeiras batem papo com ele quando se aproximam a medir-lhe a pressão. Conclusões: A diferença observada em 2dos 10 comportamentos avaliados pelo grupo de pacientes atendido pelas enfermeiras treinadas, sustenta a formaçcão de enfermeiras na área de comunicacção interpessoal.

Relationship Between Patient-Reported Outcomes and Clinical Outcomes in Patients With Morquio A Syndrome

Abstract This cross-sectional analysis assessed the correlation between patient-reported outcomes (PROs) and clinical outcomes in 24 German patients with Morquio A. Clinical outcomes included 6-minute walk test (6MWT), 3-minute stair climb (3MSC) test, and joint range of motion as measures for endurance/mobility, forced vital capacity (FVC) and maximum voluntary ventilation (MVV) as measures for respiratory function, and height as an important manifestation. The PROs included the EuroQoL (EQ) 5D-5L (EQ5D-5L), to measure health-related QoL (HRQoL), and patients' rating of their ability to walk, climb, or breathe. In adults, endurance and pulmonary function measures and height showed strong and statistically significant correlation with the patients' EQ5D-5L (6MWT: R = .884, 3MSC test: R = .852, FVC: R = .815, MVV: R = .825, height: R = .842). The adult patients' rating of their ability to walk and climb also correlated strongly with 6MWT (R = .839) and 3MSC test (R = .700) results. Improvements in these clinical outcomes may be robust surrogate parameters of a better EQ5D-5L/HRQoL in patients with Morquio A.

Perception of Smile Esthetics Varies Between Patients and Dental Professionals When Recession Defects are Present

The aim of this study was to compare the smile esthetic perception of patients, dental students and dentists faced to different situations concerning gingival margin position. A total of 123 individuals (41 patients, 41 dental students and 41 dentists) completed a structured questionnaire and evaluated 6 pictures of the same smile modified in Adobe Photoshop® image-editing software representing: no gingival recession, 2 mm recession in one maxillary lateral incisor, 2 mm recession in both maxillary lateral incisors, 2 mm recession in one maxillary canine, 2 mm recession in both maxillary canines and generalized 2 mm recession. The visual analogue scale (VAS) was used to rate the esthetic perception. Mean VAS values were calculated and compared among gingival situations as well as group of respondents by one-way ANOVA, with an alpha level of 0.05. VAS analysis revealed that mean values ranged from 4.2 (±1.8) to 6.8 (±1.7). Images with no gingival recession received the highest score by all groups, with statistically significant differences among dentists and dental students. However, patients scored images with no recession with significantly lower ranks as compared with dentists and dental students. No significant differences were observed among patients for any of the situations. When dentists and dental students were compared, the worst situation was observed for generalized gingival recession, with scores 4.2 (±1.8) and 4.9 (±1.8), respectively. Patients and dental professionals had different perceptions about esthetics related to gingival margin position.

O objetivo do estudo foi comparar a percepção estética do sorriso de pacientes, estudantes de odontologia e dentistas, em relação a diferentes situações de posição da margem gengival. Cento e vinte e três indivíduos (41 pacientes, 41 estudantes de odontologia e 41 dentistas) responderam um questionário estruturado e avaliaram 6 fotografias de um mesmo sorriso modificadas no Photoshop representando: periodonto inalterado (sem recessão gengival), recessão de 2 mm em um incisivo lateral superior, recessão de 2 mm em ambos incisivos laterais superiores, recessão de 2 mm em um canino superior, recessão de 2 mm em ambos caninos superiores e recessão generalizada de 2 mm. Uma escala visual analógica (EVA) foi usada para graduar a percepção estética. Médias da EVA foram calculadas e comparadas entre as situações gengivais, bem como entre os grupos de respondentes pela ANOVA de um critério com nível de significância de 0,05. A análise da EVA revelou que os valores médios variaram entre de 4,2 (±1,8) a 6,8 (±1,7). Periodonto inalterado foi avaliado com o maior escore por todos os grupos (com diferença estatisticamente significativa entre dentistas e estudantes de odontologia). Entretanto, pacientes avaliaram periodonto inalterado com valores menores quando comparados a dentistas e estudantes de odontologia. Entre pacientes nenhuma diferença significativa foi observada para nenhuma das situações apresentadas. Quando dentistas e estudantes de odontologia foram considerados, a pior situação foi observada para recessão gengival generalizada (4,2±1,8 e 4,9±1,8, respectivamente). Pacientes e profissionais da odontologia demonstraram diferentes percepções sobre as situações de estética relacionadas à posição da margem gengival.

Patient Perception of Natural Orifice Transluminal Endoscopic Surgery in an Endoscopy Screening Program in Korea

PURPOSE: Natural orifice transluminal endoscopic surgery (NOTES) is a new method of accessing intracavitary organs in order to minimize pain by avoiding incisions in the body wall. The aim of this study is to determine patients' acceptance of NOTES in Korea and to compare their views about laparoscopic surgery and NOTES for benign and malignant diseases. MATERIALS AND METHODS: The target number of total subjects was calculated to be 540. The subjects were classified into 18 sub-groups based on age groups, gender, and history of prior surgery. The questionnaire elicited information about demographic characteristics, medical check-ups, diseases, endoscopic and surgical histories, marital status and childbirth, the acceptance of NOTES, and the preferred routes for NOTES. In addition, the subjects chose laparoscopic surgery or NOTES for a hypothetical cholecystectomy and rectal cancer surgery, and responded to questions regarding the acceptable complication rate of NOTES, the appropriate cost of NOTES, and the reason(s) why they did not select NOTES. RESULTS: 486 of 540 patients (90.0%) who agreed to participate in this study completed the questionnaire. NOTES was preferred by the following patients: elderly; a history of treatment due to a disease; having regular check-ups; and a history of an endoscopic procedure (p<0.05). The most preferred route for NOTES was the stomach (67.1%). Eighty-four percent of the patients choosing NOTES responded that the complication rate of the new surgical method should be the same or lower than laparoscopic surgery. Vague anxiety over a new surgical method was the most common reason why NOTES was not selected in benign and malignant diseases (64% and 73%), respectively. CONCLUSION: Patients appear to be interested in the potential benefits of NOTES and would embrace it if their concerns about safety are met. We believe that qualified surgical endoscopists can meet these safety concerns, and that NOTES development has the potential to flourish.

Percepción del paciente hospitalizado sobre el trato digno proporcionado por una enfermera-un enfermero / Perception of hospitalized patients about the proper treatment given by nurses", "_i": "

Introducción: Durante muchos años las mujeres han predominadoen enfermería, acentuándose con la división sexual deltrabajo; en la actualidad los hombres han incursionado en laprofesión, por lo que el paciente puede percibir la atención enforma distinta dependiendo del sexo del cuidador; el objetivo delestudio fue conocer la percepción del paciente hospitalizado sobreel trato digno proporcionado por una enfermera o enfermeroen un hospital de tercer nivel. Metodología: Se realizó unestudio comparativo, transversal y prolectivo tomándose unamuestra no probabilística de 48 pacientes hospitalizados que recibieronatención del personal de enfermería de ambos sexos, seaplicaron dos instrumentos acorde al indicador de calidad tratodigno modificado a escala tipo Likert para determinar si la percepcióndel paciente es buena, regular o mala con una Alfa deCronbach de 0.86. Se utilizó una prueba de c2 para la comparaciónde variables cualitativas, percepción del paciente y el sexode enfermería. Resultados: La percepción del paciente sobre eltrato digno proporcionado por las enfermeras se reportó comobuena 47 (98%) y regular 1 (2%) y por los enfermeros buena 46(96%) y regular 2 (4%). No existe diferencia en la percepción delpaciente con el sexo del personal de enfermería. Conclusión:De acuerdo a los resultados, la percepción del paciente sobre eltrato digno que proporciona el personal de enfermería es buenasin influir el sexo de éste.

Introduction: During a number of years there has been femaleprevalence in nursing, with the stress of this fact because of sexualdivision of labor. Nowadays, men have entered this profession.So patients may receive distinctive attention depending onthe sex of the caretaker. Objective: The objective of this studywas to know the perception of hospitalized patients about dignifiedtreatment provided by female or male nurses at a thirdlevelhospital. Methodology: A comparative, transversal andprolective study was performed on forty-eight patients, obtaininga non-probabilistic sample of those hospitalized patients whoreceived attention from nursing staff from both sexes. Two elementswere applied according to the quality indicator. Humanetreatment modified into Linker-type scale in order to determineif patient’s perception is good, normal/medium, or bad with aCronbach’s a (alpha) of 0.86. A c2 test was used for the comparisonof qualitative variables: patient’s perception, and nurse sex.Results: Patient’s perception about humane treatment provided by female nurses was reported as good in 47 cases (98%) andnormal/medium in 1 case (2%), and by male nurse as good in46 cases (96%) and normal/medium in 2 cases (4%). There isno difference in patient’s perception with regard to both sexesof infirmary staff. Conclusion: According to the results, patient’sperception about humane treatment provided by infirmary(nursing) staff is good, stating no difference between nursesexes.

Percepción del paciente de la atención otorgada por el personal de enfermería / Patient's perception about the attention received from nursing staff

Introducción: la percepción de los usuarios respecto a la calidad de los servicios de enfermería es de gran importancia y suma relevancia. La Organización Mundial de la Salud afirma que enfermería es una pieza clave para realizar un verdadero cambio en la cobertura y calidad de los servicios de salud. Objetivo: conocer la percepción que tiene el derechohabiente de una Unidad de Medicina Familiar del Instituto Mexicano del Seguro Social en Tijuana, Baja California, de la atención recibida por el personal de enfermería. Metodología: se realizaron 92 entrevistas a usuarios de los servicios de medicina preventiva y consulta externa de una unidad de medicina familiar. Bajo consentimiento informado se aplicó cuestionario diseñado para recopilar información sobre la percepción de la atención que recibe el derechohabiente, tomando en cuenta las variables trato digno, respeto y profesionalismo. Los datos fueron analizados con estadística descriptiva. Resultados: 60.87 % de los encuestados manifestó recibir atención regular por el personal de enfermería, 51.90 % consideró no ser tratado dignamente, 46.74 % no se les trata con respeto y 46.41 % visualiza a enfermería poco profesional. Conclusiones: en términos generales la percepción que tienen los usuarios de la atención que brinda el personal de enfermería es mala, lo que muestra la necesidad de implementar modelos enfocados a la atención integral hacia el paciente y el respeto a sus derechos desde las escuelas de enfermería, para avanzaren la profesionalización de la enfermera (o).

Background: users perception regarding quality of nursing Services is very important and relevance. World Health Organization affirms that nursing is a key piece to perform a true change in the cover and quality of the health Services. Objective: to know the perception that the member of a primary care medicine unit, regarding the received attention from nursing staff. Methodology: 92 interviews were done to users on the Preventive Medicine Service and External Service from a Primary Care Unit, it was applied a questionnaire which was designed to gather information about the attention received, considering variables like treating with dignity, respect, and professionalism. Data were analyzed with descriptive statistics. Results: in relation with attention received 60.87 % of the sample manifested that it was acceptable, 51.90 % of them considered were not treated with dignity, 46.74 % were treated with no respect, and 46.41 % visualized to the nurse as a little professional. Conclusions: the perception that users have regarding the attention given by the nursing staff is regular, which shows the necessity of implementing models focus to the patient integral attention the and respect to their rights since nursing schools, to advance to the process of nursing professionalization.

Difficulties reported by hiv-infected patients using antiretroviral therapy in brazil

OBJECTIVE: To describe the degree of difficulty that HIV-infected patients have with therapy treatment. INTRODUCTION: Patients’ perceptions about their treatment are a determinant factor for improved adherence and a better quality of life. METHODS: Two cross-sectional analyses were conducted in public AIDS referral centers in Brazil among patients initiating treatment. Patients interviewed at baseline, after one month, and after seven months following the beginning of treatment were asked to classify and justify the degree of difficulty with treatment. Logistic regression was used for analysis. RESULTS: Among 406 patients initiating treatment, 350 (86.2 percent) and 209 (51.5 percent) returned for their first and third visits, respectively. Treatment perceptions ranged from medium to very difficult for 51.4 percent and 37.3 percent on the first and third visits, respectively. The main difficulties reported were adverse reactions to the medication and scheduling. A separate logistic regression indicated that the HIV-seropositive status disclosure, symptoms of anxiety, absence of psychotherapy, higher CD4+ cell count (> 200/mm³) and high (> 4) adverse reaction count reported were independently associated with the degree of difficulty in the first visit, while CDC clinical category A, pill burden (> 7 pills), use of other medications, high (> 4) adverse reaction count reported and low understanding of medical orientation showed independent association for the third visit. CONCLUSIONS: A significant level of difficulty was observed with treatment. Our analyses suggest the need for early assessment of difficulties with treatment, highlighting the importance of modifiable factors that may contribute to better adherence to the treatment protocol.

Patinets' Perception and Satisfaction with Nursing Care in Korea / 성인간호학회지

No abstract available.