Clínica de enfermedad valvular cardíaca del Centro Cardiovascular Regional-Ascardio: Barquisimeto-Estado Lara / Clinic of valvular heart disease of the Regional Cardiovascular Center-Ascardio: Barquisimeto-Lara State

La enfermedad valvular cardíaca es un importante problema de salud que requiere programas de atención especializada. Este artículo señala la justificación de una consulta de patologías valvulares y presenta la consulta organizada en el Centro Cardiovascular Regional Ascardio, su estructura, sus objetivos, protocolo de trabajo, requisito para el ingreso de pacientes y los vínculos que tiene con otras unidades y servicios. Se concluye que la consulta de enfermedad vascular cardíaca representa una experiencia positiva que puede servir de referencia para otros centros similares que tengan la iniciativa de organizar consultas especializadas.

Valvular heart disease poses a critical health problem requiring specialized medical care programs. This article highlights why a valvular heart disease clinic is justified and presents the clinic set up at Ascardio Regional Cardiovascular Center, as well as its structure, objectives, work protocol, requirements for patients´enrollment, and links with other units and services. In conclusion, the valvular heart disease clinic is a positive experience and a useful reference for other similar centers who may be taking the initiative in setting up specialized clinics.

Reengineering the service process in specialized clinic of general hospital / 医学研究生学报

It is prevalent that patients waiting too long but receiving little service in the out-patient department in general hospital nowadays.To solve this problem,we had analyzed its current service process according to BPR(business process reengineering) theory in enterprise,and reengineered the service process in specialized clinic by means of cutting waste,simplifying steps,merging works and using modern information.We established the renal disease specialized clinic,which had practiced for three years and "one station service" has been achieved.The specialized clinic provides much convenience to patients.