The setup of Biologics Infusion Center in the clinic improves rheumatism patients'satisfaction / 中国实用护理杂志

Objective To observe the effect of biologics intravenous infusion center on patient satisfaction. Methods A total of 120 patients with rheumatism diagnosed and treated with biologics at Renji Hospital South Campus and West Campus from August 2016 to November 2016 were enrolled. Patients in South Campus were offered an optimized clinical practice in the biologics intravenous infusion center as an intervention group, while patients in West Campus received an ordinary clinical practice in the department of rheumatism as the control. Patient satisfaction of appointment, treatment process, specialist physician, clinical nurse specialist, and overall sense was compared. Results Patient satisfaction score of appointment in the intervention group was 4.397 ± 0.112, and 3.451 ± 0.080 in the control, a statistically significant difference (t=5.762, P<0.01). Patient satisfaction score of treatment process in the intervention group was 4.105 ± 0.138, and 2.612 ± 0.109 in the control, a statistically significant difference (t=8.202, P<0.01). Patient satisfaction score of specialist physician in the intervention group was 4.495 ± 0.091, and 3.371 ± 0.061 in the control, a statistically significant difference (t=9.745, P<0.01). Patient satisfaction score of clinical nurse specialist in the intervention group was 4.589 ± 0.101, and 3.147 ± 0.064 in the control, a statistically significant difference (t=9.739, P<0.01). Patient satisfaction score of overall sense in the intervention group was 4.238±0.121, and 3.147±0.086 in the control, a statistically significant difference (t=10.514, P<0.01). Conclusions Biologics intravenous infusion center can significantly improve patient satisfaction, helps to promote the management of patients and working efficiency, ensures the safety of biologics use, makes more efficient utilization of medical care resources.

Application of work flow rebuilt on intravenous infusion center / 现代临床护理

Objective To explore the effect of intravenous infusion flow rebuilt on the patients’safety and nursing quality in intravenous infusion center.Methods Risk safety factors about intravenous infusion process in intravenous infusion center were analyzed and the work flow were rebuilt and optimized?The satisfaction rate,the reception time and the disinfection time for tourniquets were compared before and after work flow rebuilt.Results After work flow rebuilt,the satisfaction rate raised from 92?5%to 94?5%?There were significant differences among the reception time and the disinfection time for tourniquets before and after work flow rebuilt (all P<0?05)?After work flow rebuilt,both the reception time and the time for dealing with tourniquets are shorter than before. Conclusions The rebuilt work flow can make nurses work efficiently and enhance the patients’nursing quality?