Bed utilization indices at a tertiary care hospital in Goa: an eight year trend analysis.

A retrospective data analysis of records from medical records department of Goa Medical College Hospital was done to analyse the trends of various bed utilisation indices from 1999 - 2006. Average length of stay, bed occupancy rate, turnover interval and bed turnover ratio were the indices calculated. During the eight year period from 1999 to 2006, the average length of stay for the entire hospital registered a small decline from 6.23 to 5.51 days, the overall bed occupancy rate increased from 72.13% to 83.12% and the bed turnover interval declined from 2.41 days to 1.12 days. The Orthopaedics ward had the highest increase in bed occupancy and also fastest decline in turnover interval in 2006. Bed utilization indices are an objective measure of the efficiency of the hospital management system.

Inpatient satisfaction with physician services at King Khalid University Hospital, Riyadh, Saudi Arabia

The satisfaction of 400 inpatients with physician services at King Khalid University Hospital, Riyadh was evaluated. Patient characteristics and ward of admission were collected and a questionnaire based on the st and ardized Likert scale was used. The highest mean satisfaction score was for admission and the lowest for communication. Among service items, the highest mean score was for physicians enquiring about patient conditions and opinions when planning care and the lowest for physicians asking for opinions about care quality and problems. Female and less educated patients were more satisfied with their care than male and educated patients. Male surgical and medical ward patients were the most dissatisfied with physicians'services.These findings offer hospital management information about shortcomings requiring remedial intervention