Help line: relato de experiência sobre um dispositivo de acolhimento aos profissionais de saúde durante a pandemia covid-19 / Help line: rapport d'expérience sur un dispositif d'accueil pour les professionnels de la santé pendant la pandémie de covid-19 / Help line: experience report on a welcoming device for health professionals during the covid-19 pandemic
aSEPHallus
;
15(30): 26-40, maio.2020-out.2020.
Article
in Portuguese
| LILACS
| ID: biblio-1177318
RESUMO
A pandemia de Covid-19 conduziu a um aumento súbito e de crescimento imprevisível da demanda por serviços médico-hospitalares O reconhecimento da sobrecarga emocional e de trabalho da equipe multidisciplinar exigiu do serviço de psicologia novas estratégias de atenção à saúde mental dos funcionários.Por meio de uma linha telefônica, foi possível prestar atendimento psicológico aos colaboradores em urgência subjetiva, pois a crise na saúde da população em geral repercutiu diretamente na saúde física e mental dos profissionais que trabalham nos hospitais
La pandémie de Covid-19 a entraîné une augmentation soudaine et imprévisible de la demande de services médico-hospitaliers. La reconnaissance de la surcharge émotionnelle et de travail de l'équipe multidisciplinaire a obligé le département de psychologie à développer de nouvelles stratégies pour les soins de santé mentale du personnel. Pour répondre à ce besoin, une nouvelle approche a été instituée, dans laquelle il était possible de fournir des soins psychologiques aux employés en cas d'urgence subjective par le biais d'une ligne téléphonique, étant donnéque la crise de la santé de la population en général avait eu un effet direct sur la santé physique et mentale des professionnels travaillant dans les hôpitaux
ABSTRACT
The Covid-19 pandemic led to a sudden and unpredictable increase in demand for medical-hospital services. The recognition of the emotional and work overload of the multidisciplinary team required the psychology department to develop new strategies for staff mental health care. To meet this need, a new approach was instituted, which enabled to provide psychological care to employees in a subjective emergency, since the crisis in the health of the population in general had a direct impact on the physical and mental health of professionals who work in hospitals
Assistência psicológica ao colaborador; Pandemia; Pandemic; Pandémie; Psicanálise aplicada no hospital; Psychanalyse appliquée à l'hôpital; angoisse; anguish; angústia; assistance psychologique au collaborateur; psychoanalysis applied in the hospital; psychological assistance to the collaborator; subjective urgency; urgence subjective; urgência subjetiva
Full text:
Available
Index:
LILACS (Americas)
Main subject:
Psychology, Applied
/
Health Personnel
/
Coronavirus Infections
/
Delivery of Health Care
/
Pandemics
/
Hospitals
/
Ancillary Services, Hospital
Type of study:
Screening study
Language:
Portuguese
Journal:
ASEPHallus
Journal subject:
Psychology
Year:
2020
Type:
Article
Affiliation country:
Brazil
Institution/Affiliation country:
Universidade Federal do Rio de Janeiro/BR
Similar
MEDLINE
...
LILACS
LIS