Expectativas, percepções e opiniões de mulheres sobre o atendimento durante o parto / Expectations, perceptions and opinions of women about the care provision during childbirth / Expectativas, percepciones y opiniones de mujeres sobre la atención en el parto
REME rev. min. enferm
;
22: e-1129, 2018. tab
Article
in English, Portuguese
| BDENF, LILACS
| ID: biblio-963834
RESUMO
Verificar, a partir das expectativas e das percepções, a satisfação de mulheres em relação ao atendimento recebido durante o parto e identificar, segundo a opinião das mulheres, ações alternativas para a melhoria da qualidade da assistência ao parto. Pesquisa qualitativa descritiva desenvolvida em dois hospitais de ensino de Minas Gerais em 2015. Entrevistaram-se 104 mulheres no pré-natal e no pós-parto. Utilizou-se método do discurso do sujeito coletivo. Das entrevistadas. 68 eram do hospital A e 36 do hospital B, idade média de 27 anos. As questões relacionadas às atitudes e práticas dos profissionais foram as mais expressivas, seguidas pelo destaque aos acompanhantes, com 18 expressões chave. As mulheres sentem-se satisfeitas em relação ao atendimento recebido durante o parto, principalmente as questões relacionadas à interação com os profissionais de saúde. Elas relatam que esses aspectos contribuem para melhoria dos serviços de saúde e afirmam que a satisfação está interligada à qualidade da assistência à saúde recebida.
ABSTRACT
To verify, based on expectations and perceptions, the satisfaction of women in relation to the care received during the childbirth and to identify, according to women's opinion, alternative actions to improve the quality of labor and delivery care. Qualitative descriptive research developed in two teaching hospitals of Minas Gerais in 2015. A total of 104 women were interviewed, through interviews in prenatal and postpartum settings. The Collective Subject Discourse method was used. 68 interviewees were from hospital A and 36 from hospital B, the mean age was 27 years old. The questions related to the professionals' attitudes and practices were the most expressive, followed by the highlight to the companions with 18 key expressions. Women feel satisfied regarding the care received during labor and delivery, especially regarding the questions related to the interaction with health professionals. They report that these aspects contribute to the improvement of health services and indicate that satisfaction is intertwined with the quality of the health care received.
Subject(s)
Full text:
Available
Index:
LILACS (Americas)
Main subject:
Health Evaluation
/
Parturition
/
Maternal-Child Health Services
Type of study:
Qualitative research
Limits:
Adult
/
Pregnancy
Language:
English
/
Portuguese
Journal:
REME rev. min. enferm
Journal subject:
Nursing
Year:
2018
Type:
Article
Affiliation country:
Brazil
Institution/Affiliation country:
Universidade Federal do Triângulo Mineiro/BR
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