PMAQ - CEO External Evaluation: Revealing Indicators for Planning Services
Pesqui. bras. odontopediatria clín. integr
;
18(1): 3178, 15/01/2018. tab
Article
in English
| LILACS, BBO
| ID: biblio-966750
ABSTRACT
Objective:
To analyze the indicators of planning and management actions for the work process organization in Centers of Dental Specialties (CEO) presented in the external evaluation tool to the Improving Access and Quality of CEO - AIQP-CEO Program and to provide a follow-up and monitoring tool of goals. Material andMethods:
Crosssectional study with the use of secondary data from the external evaluation of 930 CEOs in Brazil. A descriptive analyses of indicators identified in the "Planning and managing actions for work process organization in CEO" sub-dimension was performed. It provides two monitoring tools monthly production for each specialty, and monthly minimal and mandatory performance of CEO goals.Results:
It was shown that 85.4% of CEO teams have made the monitoring of the goals established to each offered specialty, and 73.1% have performed self-assessment in the last six months, in which most of the teams (647 - 69.6%) have used the Self-Assessment to the Improving Access and Quality Program - SAIQP. It was demonstrated that of the 680 teams that performed selfassessment, 612 (65.8%) consider the results in the teamwork organization.Conclusion:
The PMAQ CEO external evaluation brought important information to the qualification process of health services. Concerning the planning, the majority of teams performed the follow-up of goals and self-assessment, and they used the self-assessment results in the teamwork organization. According to results, some tools should be used to support CEO teams in the follow-up of the monthly production by specialty and in the monitoring of goals.
Full text:
Available
Index:
LILACS (Americas)
Main subject:
Specialties, Dental
/
Health Management
/
Health Planning
/
Health Services Accessibility
Type of study:
Evaluation studies
/
Observational study
/
Prevalence study
/
Risk factors
Country/Region as subject:
South America
/
Brazil
Language:
English
Journal:
Pesqui. bras. odontopediatria clín. integr
Journal subject:
Dentistry
Year:
2018
Type:
Article
Affiliation country:
Brazil
Institution/Affiliation country:
Federal University of Minas Gerais/BR
/
Federal University of Pernambuco/BR
/
Supporter of Primary Health Care of the Municipal Health Department of Goiânia/BR
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