Assessing quality of nursing care provided by nurse in terms of the emergency surgery wards

ABSTRACT

This study was done over 6 months to assess quality of nursing care provided by the nurse interns in the emergency surgery ward. Donabedian's model [structure, process and outcome] was the conceptual framework for this study. Concurrent and intermittent observations using assessment sheets were used by the investigators for data collection. Since structural factors were perceived to have influence on the quality of nursing care, an inventory checklist was used to assess availability and adequacy of structural factors such as policies, procedures, equipment, supplies and physical set-up. The findings of the study indicated that the nursing care provided by the interns was of low quality. However, assessment of the structural factors indicated absence of permanent head nurse, lack of equipment and supplies necessary for providing nursing care