Capabilities assessing of teaching hospitals in Iran University of Medical Sciences in attracting medical tourists according to JCI patient-oriented standards

ABSTRACT

Medical tourism is an increasing industry that patients travel to abroad for receiving health care services. The countries which are successful in this industry have global accrediting quality. This research is aimed to access capabilities of selected hospitals in Iran University of Medical Sciences in attracting medical tourists according to JCI patient-oriented standards. This research is a descriptive, cross-sectional study that carried out in Hasheminejad, Rajaie and Motahhari hospitals. To collect data patient-oriented checklist of JCI standard used. Data analyzed by using descriptive statistic techniques. The results showed the high rates of consideration is related to medication management and standards used [84/5%], and anesthesia and surgical care standards [80%] that both of them are related to Hasheminejad hospital and also patient and family rights standards [47/5%] are low rates of considerations that are related to Motahhari hospital. Generally, the mean rates of consideration in Hasheminejad [71/8%] are more than Rajaie hospital [67%] and these hospitals are more than Motahhari hospital [62/3%]. Generally, the selected hospitals had rather readiness and possible and appropriate capabilities in attracting medical tourists. Some standards [access to care and continuity of care, patient and family education, assessment of patients, anesthesia and surgical care] were appropriate and some of them were insufficient [patient and family rights, care of patients and patient and family education]. According to identify strengths and weaknesses of the hospitals in medical tourism, they could use SWOT analytical model to increase their capabilities