Patient satisfaction and related factors in Kerman hospitals
EMHJ-Eastern Mediterranean Health Journal. 2005; 11 (5-6): 905-912
in English
| IMEMR
| ID: emr-156822
ABSTRACT
To determine the level of patient satisfaction in hospitals in Kerman and to determine the factors affecting satisfaction, we did an analytic cross-sectional study on 3017 patients from March 2002 to March 2003. We used a 4-part questionnaire covering demographics, satisfaction, patients' needs and mental health status. Just over 50% of the patients were female. Mean age was 37.4 years [range 1-99 years]. Just under 50% of patients were satisfied. There was a significant relationship between satisfaction and type of hospital [P < 0.001], ward [P < 0.006], education level [P < 0.004], history of hospitalization [P < 0.001], need for medical services [P < 0.001], health status [P < 0.001] and duration of hospitalization [P < 0.002]
Search on Google
Index:
IMEMR (Eastern Mediterranean)
Main subject:
Aged, 80 and over
/
Aged
/
Child, Preschool
/
Cross-Sectional Studies
/
Adolescent
/
Adult
Type of study:
Prevalence study
Limits:
Adolescent
/
Adult
/
Child
/
Female
/
Humans
/
Infant
/
Male
Language:
English
Journal:
East Mediterr Health J.
Year:
2005
Similar
MEDLINE
...
LILACS
LIS