Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction
EMHJ-Eastern Mediterranean Health Journal. 2009; 15 (4): 934-943
in English
| IMEMR
| ID: emr-157396
ABSTRACT
A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction [r = 0.95]. Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities
Search on Google
Index:
IMEMR (Eastern Mediterranean)
Main subject:
Pharmacies
/
Prospective Studies
/
Surveys and Questionnaires
/
Patient Satisfaction
/
Community Pharmacy Services
/
Knowledge
/
Prescription Drugs
Limits:
Humans
Language:
English
Journal:
East Mediterr Health J.
Year:
2009
Similar
MEDLINE
...
LILACS
LIS