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Determinants of educational service quality in Shiraz University of Medical Sciences using servqual and kano models
Journal of Health Management and Informatics [JHMI]. 2015; 2 (3): 74-81
in English | IMEMR | ID: emr-175572
ABSTRACT

Introduction:

The quality of education sector is worth considering as this system has a significant effect on the economic growth of the country. This study aimed to determine the quality gap and rank the student's expectation of educational services provided in Shiraz University of Medical Sciences in 2013
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Index: IMEMR (Eastern Mediterranean) Language: English Journal: J. Health Manag. Inform. Year: 2015

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Index: IMEMR (Eastern Mediterranean) Language: English Journal: J. Health Manag. Inform. Year: 2015