[Improving patient flow management process in emergency department using simulation and PROMETHEE method]
Journal of Health Administration. 2014; 17 (57): 11-25
in Persian
| IMEMR
| ID: emr-180936
ABSTRACT
Introduction:
This article proposes a method which could improve the performance of an Emergency Department [ED] in a large hospital in Tehran, where the long waiting times cause patients' and ED staff 's dissatisfaction. ED is considered as a bottleneck in hospitals. To reduce long waiting time and improve patient satisfaction, application of system improvement methods is required
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Index:
IMEMR (Eastern Mediterranean)
Language:
Persian
Journal:
J. Health Adm.
Year:
2014
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